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Le Chatelain Hotel

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388 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Dublin, Ireland
Reviewed 15 July 2014

We arrived at the hotel early afternoon, around 2pm and even though we were early for check-in, the reception staff greeted us whole-heartedly, which made us feel comfortable right away. The lobby is classy, with plenty of natural light pouring in. It was a good start. As we were too early for check-in, the reception staff kindly offered to store...

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Helpful?
1Thank Abi_Meary
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Abi_Meary, We would like first of all to thank you for the time you took to share your experience with us, as it makes us benefit from an external point of view, and work on details we might miss when reviewing our service standards. We are glad to hear that the reception staff was of great help to plan...

sYDNEY
Reviewed 13 July 2014

I spent 3 nights on the hotel, and the service was great. The room was perfect, huge TV ! The hotel is located just between Av Louise and place Chatelain , Shopping areas and the best restaurants. The restaurant in the hotel was also great and the riche breakfast was perfect. For sure I'll be back again .

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Helpful?
1Thank MARC34L
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear MARC34L, Thank you for taking the time to share your experience with us and the reasons of your satisfaction. The location of Le Châtelain Boutique Hôtel makes our guests enjoy the peace of the Chatelain neighbourhood and the lively atmosphere Avenue Louise. We look forward to welcoming you in our Hotel once again, to make your stay a unique...

London, United Kingdom
Reviewed 4 July 2014

Immaculate and stylish hotel, delightful and caring staff, peaceful and pleasant surroundings, sumptuous breakfast and very spacious amenities. Value for money as well. I would recommend this hotel over any others in this area, without a doubt.

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Helpful?
Thank Jess H
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Jess H, Thank you for sharing your opinion on our Hotel, it brings us great pleasure to know that our guests are satisfied with what we offer, and we believe that improvement is key to reach the level of perfection. That is why we strive to learn from the opinion of our guests, and do our best to satisfy...

Altrincham, United Kingdom
Reviewed 30 May 2014

Hotel very pleasant but not too big and impersonal. The rooms were a great size as were the beds and the plump pillows. the hotel is situated in a side road off the main upmarket shopping area. 300 yards up the road is a pleasant square which hosts a midweek food market which is very nice. Surrounding the square is...

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Helpful?
Thank getupanggo
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear getupanggo, First of all, thank you for all your positive comments. We are delighted to read that you enjoyed your stay and all the equipments in your room. The hotel is situated next to avenue Louise, dynamic and active district of the Belgian capital. On wednesday, the local market fills up the square nearby with food merchants and food...

Heiloo, The Netherlands
Reviewed 27 May 2014

I spent a few days here for an international conference. The facilities were very decent, refreshments were on time and of good quality. The provided lunches were excellent indeed, no reason to fault the hotel kitchen at all. The disappointing service was in majority due to the hotel bar and food service. I spent almost 20 minutes there before being...

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1Thank newmikey
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Newmikey, Thank you for sharing your comments concerning your stay in Le Chatelain Boutique Hotel. We are glad to read that you enjoyed the conference and the service provided. Our kitchen is very flexible and can offer for all events, anything from the simple coffee break to the 3 course-meal. Concerning the service at the bar we would like...

Sussex, England
Reviewed 12 May 2014

I was lucky enough to stay in a superior room, which was huge and felt very luxurious, I would certainly recommend it. I agree with some of the previous reviews and 30 euros for breakfast is hugely overpriced and so I didn't have it and can't comment on the quality. The staff were very courteous and welcoming. It was a...

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Helpful?
Thank BelleS_9
LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this review

Dear BelleS_9, First of all, I would like to thank you for your time and the comment you posted concerning your stay in the Châtelain Boutique Hotel. We are glad to read that you enjoyed your visit in our hotel, your luxurious room and the ideal location close to public transportation and all the points of interest of the city....

Frederiksberg, Denmark
Reviewed 11 May 2014

I have stayed at this hotel a couple of times and one of the reason has been its great location in the magnificent Chatelain and Ixelles area of Brussels. The Hotel parks car, it is a quite expensive service and you might be lucky to find a parking in the neighborhood depending on the time of day or day. The...

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Helpful?
Thank Chokk
LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this review

Dear Chokk, First of all, I would like to thank you for your time and the comment you posted concerning your stay in the Châtelain Boutique Hotel. We are glad to read that you enjoyed your visit in our hotel and the marvelous surroundings of the establishment. Concerning our Valet Parking Service, we would like to remind you that our...

Oxford,
Reviewed 14 April 2014

The hotel is perfectly OK. I cannot comment about the food as I didn't eat here. The breakfast is far too expensive. I found the room rather cold - but then it took a while to figure out how the heating worked. They seem to think they are a 5-star hotel - but in my view this is not a...

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2Thank ProfessorCalculus
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Professor Calculus, First of all, I would like to thank you for your time and the comment you posted concerning your stay in the Châtelain Boutique Hotel. We are glad to read that you enjoyed your visit in our hotel. Regarding our quality breakfast buffet, it contains a wide variety of bread, pastries, cereals, fresh fruits, and cheese and...

Amsterdam
Reviewed 6 April 2014

This was a birthday treat for my 40th birthday and being a 5 star I was looking forward to it. I have to say the small lobby looks good and the room, though not big was in good condition and nicely decorated. Point 1) the TV channels stopped working at midnight, but came back on in the morning? 2) The...

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Helpful?
1Thank AmsterdamShamrock
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear AmsterdamShamrock, First of all, I would like to thank for your time and the comment you posted concerning your stay in the Châtelain Boutique Hotel. We are glad to read that you selected our hotel for your Birthday and that you enjoyed the room. Concerning the issue you encountered at the reception, we would like to apologize and we...

Ulsteinvik, More og Romsdal, Norway
Reviewed 16 March 2014

Stayed here as attending a conference, clearly the hotel had escalated the prices for that specific week, 260 Euros per night for single person. Room was comfortable and clean, however cost increased by an extra 29 Euro for a standard hotel breakfast, nothing special. Recommend eating around the corner at the Irish Pub - Michael Collins, where you can get...

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Helpful?
2Thank Craig U
LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this review

Dear Craig U, We would like to thank you for the time and your comments regarding your stay at the Châtelain Boutique Hotel We are delighted to hear that you had a pleasant stay with us and that you enjoyed the comfort and cleanliness of your room. Your encouraging comments about the kindness of our staff give us more motivation...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Le Chatelain Hotel

Address: Rue du Chatelain 17 | Brussels, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: ₹ 8,062 - ₹ 12,274 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Chatelain Hotel 5*
Number of rooms: 107
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Hotel Style:
#18 Business Hotel in Brussels
#32 Romantic Hotel in Brussels
#42 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Le Chatelain Hotel staff and other travellers.
4 questions
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Questions? Get answers from Le Chatelain Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very little difference in the basic rooms to the executive. One of our rooms was an executive and only the bathroom was different.”
 of 5 bubbles gracieshields89, 12 Dec 2016 | Read review
“Upper floor suites have large bath rooms w tub and shower and coffee table w sofa”
 of 5 bubbles worldhk, 31 Jul 2016 | Read review
“higher floors are quieter”
 of 5 bubbles 167simonm, 14 Jan 2016 | Read review
“We stayed there 2 different times and in different rooms - both very good”
 of 5 bubbles MsTravels100, 23 Nov 2015 | Read review
“Many rooms have a view of the Justice Palace downtown, a nice treat!”
 of 5 bubbles sarahlane61, 15 Jul 2015 | Read review
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