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Hotel Metropole

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Hotel Metropole
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2,502 Reviews from our TripAdvisor Community

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Showing 1,434: English reviews
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Reviewed 2 days ago NEWvia mobile

If ever get a chance to visit Brussels then you must stay at this hotel. It has a lot of history and charm. It's converted from a old bank into a hotel. Every room is unique.The room I had was a mini suite with big windows and a big bathroom. It is right in the city Center next to the...

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Helpful?
Thank Mike D
London, United Kingdom
Reviewed 3 days ago NEW

This hotel is located in an impressively antique buidling. Generally well preserved, a mild re-decoration would help keeping up the level. Good atmosphere but too many scuffs here and there, in the hall, in the restaurant and in my room, where the bathroom was definitely in need of some care. Ongoing works in the square don't help your dreams!

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Thank GermanoF
Reviewed 2 weeks ago via mobile

Very run down rooms, way too hot to sleep because old fashioned radiator could not be switched off, lift sounds were clearly audible at night, slammig doors, too. Hardle slept that night, never again!

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Thank Gerald Q
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear Gerald, Thank you for having taken the time to share your feedback with us. Your remark regarding the temperature in room has been transferred to the concerned department for immediate action. Please accept our excuses for this problem. We are looking forward to welcoming you back at Hotel Metropole,Brussels. Best regards, The Management

Jaffa, Israel
Reviewed 2 weeks ago

Perfect stay in the hotel: location is great, room are interesting decorated and clean, bed linen and towels were replaced daily, convenient bed and good pillows, staff friendly, we had early check-in and late check-out, the staff found my credit card at the lobby (fell off my wallet) and brought it back immediately, we got quite room as we ordered....

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Helpful?
Thank z0har100
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear Zohar, We are pleased to hear that you enjoyed your stay and that all your expectations have been satisfied. Such kind compliments are also the best motivation for all our team members and for that we would like to thank you very much. We are looking forward to welcoming you back at Hotel Metropole,Brussels in the near future. Best...

Holbaek, Denmark
Reviewed 2 weeks ago via mobile

This hotel is situated close to everything in Bruxelles. Also to many good restaurants. And the hotel has a nice café, too. It is an old building with a historic athmosphere. The rooms are big and maybe that is the reason why it was rather difficult to keep a nice warm temperature in November. A little modernisation would be a...

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Helpful?
Thank Kirsten B
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear Kirsten, Thank you for the feedback that you shared with us. We are pleased to hear that you appreciated the location and atmosphere of Hotel Metropole. we are looking forward to meeting you again Best regards, The Management

Cork
Reviewed 2 weeks ago via mobile

Enjoyed our stay here. The lobby bar is particularly nice, worth dropping in for a drink. We were upgraded but unfortunately those rooms only had single beds so we opted for the lower class of room. I actually preferred the standard room, it was more modern with a double bed which was more comfortable. Unfortunately there was road works outside...

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Helpful?
Thank ruairioliver
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear Oliver, Thank you for having taken the time to share your feedback with us. We are pleased to hear that you enjoyed your stay and that all your expectations have been satisfied. Such kind compliments are also the best motivation for all our team members and for that we would like to thank you very much. We are looking...

Suffolk, United Kingdom
Reviewed 3 weeks ago via mobile

Belle Époque style Metropole has a timeless elegance, Excellent location - shame they're currently digging up the street outside - but not the hotel's fault, they even left ear plugs with a note of apology in our room, but these were not necessary. Start the day with breakfast at the terrace cafe, then take a short stroll to the Grand...

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Helpful?
Thank bungaychick
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear Bungaychick, Thank you for your feedback. We apologize for any inconvenience caused by the works initiated by the Region and the City of Brussels at the place de Brouckère. The main objective is to make the centre of Brussels more attractive and a welcoming place. Rest assured that we are doing our best to ensure our guests the upmost...

Reviewed 4 weeks ago via mobile

Fabulous hotel , great rooms , lots of space, clean,comfortable bed , great shower. Staff were very friendly and helpful. Location is perfect , walking distance to lots of bar ,restaurants, shops and the train station. Highly recommend this beautiful old worldly hotel

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Thank Lynda S
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear Lynda, We are pleased to hear that you enjoyed your stay and that all your expectations have been satisfied. Such kind compliments are also the best motivation for all our team members and for that we would like to thank you very much. We are looking forward to welcoming you back at Hotel Metropole,Brussels in the near future. Best...

Stoke-on-Trent, United Kingdom
Reviewed 4 weeks ago via mobile

Upon arrival my initial thoughts of the hotel lobby were exceptionally good. We had a privilege room which was a very nice size with large bathroom. Unfortunately during our time there was quite a substantial amount of construction work under way right outside the hotel which I had not been informed of prior which was somewhat disappointing and I overheard...

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Helpful?
Thank Rose_Flemming
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear Rose, Thank you for having taken the time to share your feedback with us. We apologize for any inconvenience caused by the works initiated by the Region and the City of Brussels at the place de Brouckère. The main objective is to make the centre of Brussels more attractive and a welcoming place. Rest assured that we are doing...

Reviewed 4 weeks ago

I booked the hotel metropole for its history, beautiful interior and central location and I was not disappointed. From the Eurostar it was four stops - Brussels Midi to Brouckere which was really quick and easy and cost 2 Euros. Arriving at the hotel we were quickly struck by beauty of the lobby - it really was incredible! I took...

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1Thank weendog69
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Sir,Madam, We are pleased to hear that you enjoyed your stay and that all your expectations have been satisfied. Such kind compliments are also the best motivation for all our team members and for that we would like to thank you very much. We are looking forward to welcoming you back at Hotel Metropole,Brussels in the near future. Best regards....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Stately 19th-century Hotel with original Art Déco interior, offering belgian typical food at the Café Métropole. You can enjoy a drink at the Bar le 31, re-decorated in 2011 in a "End of 19th century" style, you will enjoy relaxing and comfortable moments in a new and prestigious decor. Individually decorated guestrooms in classic European design with 22 suites available. Excellent down-town location close to Grand Place and public transport links. Hotel also offers free Wifi throughout, 24-hr concierge and room service and extensive business facilities. ... more   less 

Additional Information about Hotel Metropole

Address: Place de Brouckere 31, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: ₹ 5,825 - ₹ 15,185 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Metropole 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Metropole Hotel Brussels
Hotel Style:
#25 Romantic Hotel in Brussels
#29 Business Hotel in Brussels
#41 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Metropole staff and other travellers.
32 questions
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Questions? Get answers from Hotel Metropole staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back room with a balcony”
 of 5 bubbles z0har100, 13 Mar 2017 | Read review
“Higher floors have less ac noise”
 of 5 bubbles newmanjames17, 14 Feb 2017 | Read review
“Rear of the hotel is likely to be quieter for the duration of the construction works.”
 of 5 bubbles NandL2015, 8 Feb 2017 | Read review
“Ask for room at the rear of the hotel.”
 of 5 bubbles notme2017, 22 Jan 2017 | Read review
“National Geographic in English would be a nice extra, for clients less interested in 24/7 news channels. But already a nice variety of channels, even local channels in Dutch available”
 of 5 bubbles Silashe, 19 Nov 2016 | Read review
5 of 5