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New Hotel Charlemagne

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New Hotel Charlemagne
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309 Reviews from our TripAdvisor Community

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Showing 154: English reviews
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Limassol, Cyprus
Reviewed 1 week ago

It's in a good location but for the price of the rooms it's a bit overpriced. It's clean in general. The breakfast in the morning is ok. The rooms are average and for sure it's not worth the four star title

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Helpful?
Thank stefanoschrs
Hans_Rientjes, Directeur at New Hotel Charlemagne, responded to this review

I am vey glad that you appreciated our hotel. A good location, the hotel room was clean, we served you a nice breakfast. Unfortunaly you where expecting a higher level hotel. Indeed rates are changing constantly and rates can go up during congress periods. Just for informing you that we do have several room types; city room, club room and...

Dublin, Ireland
Reviewed 1 week ago

Stayed for one night as the hotel is very conveniently located to access my meeting venue. Staff are professional and rooms are clean. I stayed on the 5th floor which has rooms with a balcony, the rooms are larger and the bathrooms have a bath. Nice WiFi.

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Helpful?
Thank Samuel R
Hans_Rientjes, Directeur at New Hotel Charlemagne, responded to this review

Hi Samuel, I very happy about your comment. A convenience location and professional staff members. The room maids will be very sastistied by reading your comment about the cleaning of the room. Thank you very much!

Brussels, Belgium
Reviewed 2 weeks ago

Right next to other Schuman hotels, Newhotel Charlemagne is a good option if you want to find a standard room at an affordable price. I was able to find a double room for 60 EUR, but I wonder if it is a 4 star hotel. As many hotels in Brussels, maintenance could be better, especially in the bathroom. Breakfast is...

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Helpful?
Thank gtschulting
Vilnius, Lithuania
Reviewed 2 weeks ago

I honestly don't understand what makes this hotel a four-star one (except the price). The only good thing about it is the location, which is very close to the European institutions in the Schuman area. Sadly, a location is not enough to make an establishment a good hotel. The room looked like it had not been renovated for decades. Clean...

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Helpful?
Thank Anchorless
Brussels, Belgium
Reviewed 3 weeks ago

Comfy beds, very warm shower, nice toiletries, flexible check-in and check-out, professional staff, great location (especially if travelling to/from Zaventem airport). Note: the prices on the hotel website were also significantly cheaper than on other generic booking websites.

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Helpful?
Thank Dearbhla_NF
Hans_Rientjes, Directeur at New Hotel Charlemagne, responded to this review

Dear Dearbhla, thank you for your comment. We are really happy to read that you appreciated your stay at the Newhotel Charlemagne. We hope to see you next time.

The Hague, The Netherlands
Reviewed 4 weeks ago via mobile

Well situated in the centre near Schumann. A rather simple hotel, clean room, nice bathroom, not too much traffic. I had problems with the heating/ cooling. It was too hot inside room and outside it was freezing. Rather expensive for the quality offered (including mini bar and cup of coffee -€2,50). Would go for other hotel next time I go...

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Helpful?
Thank Havaki
Hans_Rientjes, Directeur at New Hotel Charlemagne, responded to this review

Dear Havaki, thank you for your comment. We take note of your remarks to improve us. Best Regards

Reviewed 20 December 2016

Great Hotel. The room was very clean, and the service and the personal are very friendly. When ever you need something, they are always at your service, even to help you find your way around the city.

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Helpful?
Thank Dimitar T
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Thank you for your comment that is our reward . See you soon !

Patras, Greece
Reviewed 25 November 2016

The hotel is really nice and clean, the rooms cosy and warm. Breakfast is good and the staff very polite and helpful. It is located in a quiet area, just behind the Berlaimont building very close to the Schuman metro station. Very convenient, especially if you have meetings at the area. The Cinquantenaire park is very close and worth visiting.

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Helpful?
Thank AnastasiaPat13
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Thank you for your comment. We hope to see you soon!

Vienna, Austria
Reviewed 2 November 2016

The personnel was very friendly. The breakfast buffet is excellent. For smokers it would be nice if there will be an indoor room where smoking is possible. The hotel is near the premises of the EU and has a personal touch.

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Helpful?
Thank manonk586
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Thank you for your comment. Best regards

Reviewed 7 October 2016

As we arrived, we were first welcomed by some extremely annoying crisp smell (something akin to incense sticks). Staff seemed very helpful at first, but a weird thing happened right away. We arrived early and asked about the check-in time when receptionist said that they have a room available for us already, checked us in and let us go upstairs...

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Helpful?
Thank Siret T
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Dear Siret T, We are deeply sorry about the problem you mention in your review. We take note of your comments to improve us. We hope to see you soon. Best regards

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities

Additional Information about New Hotel Charlemagne

Address: 25-27 Boulevard Charlemagne | Brussels, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: ₹ 3,882 - ₹ 15,314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Hotel Charlemagne 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
New Hotel Brussels
Hotel Style:
#58 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from New Hotel Charlemagne staff and other travellers.
2 questions
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Questions? Get answers from New Hotel Charlemagne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the inside garden rather than the street for more peace and quiet.”
 of 5 bubbles Anchorless, 12 Feb 2017 | Read review
“Top floor are quieter”
 of 5 bubbles Sarpa74, 5 Oct 2016 | Read review
“I would suggest contacting the hotel before booking if you are travelling with pets. Not really a problem though if they don't see the pet!”
 of 5 bubbles 271MarkW, 3 May 2016 | Read review
“Ask for a room at the back”
 of 5 bubbles Walter_Oostelbos, 1 May 2016 | Read review
“Fifth floor rocks.”
 of 5 bubbles decommman, 15 Dec 2015 | Read review
5 of 5