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New Hotel Charlemagne

CancelonUS$ 94*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 185*
US$ 94*
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US$ 95*
US$ 104*
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New Hotel Charlemagne
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326 Reviews from our TripAdvisor Community

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Showing 160: English reviews
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Madrid, Spain
Reviewed 2 days ago NEW

The Hotel is located right behind the European Institutions. So it is very close to the center of Bruxelles. It has free parking, but we could not use it because there were street works and it was not possible to access with the car (it would have been nice if the hotel had sent an email saying that the parking...

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Helpful?
Thank nordictraveler89
Reviewed 1 week ago

We travelled to Brussels for three days. We found the hotel on Booking.com and it looked really nice so we decided to book it. Once, we arrived at the hotel (really early in the morning) there was not electricity in the hotel. A lovely receptionist offered us a room on the fifth floor and we really appreciated it as was...

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Helpful?
Thank Iulia I
Reviewed 2 weeks ago via mobile

Excellent reception service and very helpful. Rooms are very clean and beds really comfortable. Breakfast is very abundant. Great location for meetings in brussels. The metro is not far away, within minutes one can go shopping or sightseeing.

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Helpful?
Thank Josette M
Hans_Rientjes, Directeur général at New Hotel Charlemagne, responded to this review

Dear Josette, thank you for your comment. We are really glad that you appreciate our hotel. It is for our staff members a very strong motivation to understand that you apreciated their work. We wil be glad to see you soon again.

Reviewed 3 weeks ago via mobile

Standard hotel at the cost of a 4 star hotel. The 17€ breakfast buffé was NOT a full size american breakfast, they didnt replace some of the food that they went out of. The juice was substandard, the bread dry and service a bit on the slow side. So eat breakfast somewhere else.Room had good and clean beds, bathroom needs...

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Helpful?
Thank Mario R
Hans_Rientjes, Directeur général at New Hotel Charlemagne, responded to this review

Dear Mario,thank you for your comment. I feel sorry for your remarks on the breakfast. Every day we do have fresh bread delivery as well asd fresh pressed orange grapefruit juices and fresh fruit salad as well. As you noticed we serve brerakfast tiil 12.00H. I took note that in your case the bread was a bit dry. Your regret...

Luxembourg
Reviewed 3 weeks ago

It's location just next to the EU commission headquarters is the main asset of this hotel. The hotel and the rooms are all right, but rather worn out. Thick carpet on the floor. Room didn't smell fresh. Parking: my car did not enter, very small and low entrance. Parking outside is paying and limited to three hours. I had to...

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Helpful?
Thank delagioventu
Hans_Rientjes, Directeur général at New Hotel Charlemagne, responded to this review

Dear, I do thank you for your comment. It is always nice for the staff to read that clients are appreciating their visit in our hotel. It is really a pitty that you could not drive your car into our underground private parking. (8 cars only) because we do have frequently big SUV cars in our parking. Our rooms are...

Dublin, Ireland
Reviewed 16 April 2017

Average in all aspects - room, corridors, lift. The reception and the breakfast room are dark. Breakfast was poor - it would be easy to improve the quality of the orange juice, the fruit and the coffee. I wouldn't stay again.

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Helpful?
Thank roaming2015
Hans_Rientjes, Directeur général at New Hotel Charlemagne, responded to this review

We are deeply sorry about the problem you mentioned in your review. We take note of the problems encountered during your stay, in order to improve our services and quality. Kind regards.

Limassol, Cyprus
Reviewed 18 February 2017

It's in a good location but for the price of the rooms it's a bit overpriced. It's clean in general. The breakfast in the morning is ok. The rooms are average and for sure it's not worth the four star title

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Helpful?
Thank stefanoschrs
Hans_Rientjes, Directeur at New Hotel Charlemagne, responded to this review

I am vey glad that you appreciated our hotel. A good location, the hotel room was clean, we served you a nice breakfast. Unfortunaly you where expecting a higher level hotel. Indeed rates are changing constantly and rates can go up during congress periods. Just for informing you that we do have several room types; city room, club room and...

Dublin, Ireland
Reviewed 17 February 2017

Stayed for one night as the hotel is very conveniently located to access my meeting venue. Staff are professional and rooms are clean. I stayed on the 5th floor which has rooms with a balcony, the rooms are larger and the bathrooms have a bath. Nice WiFi.

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Helpful?
Thank Samuel R
Hans_Rientjes, Directeur at New Hotel Charlemagne, responded to this review

Hi Samuel, I very happy about your comment. A convenience location and professional staff members. The room maids will be very sastistied by reading your comment about the cleaning of the room. Thank you very much!

Brussels, Belgium
Reviewed 13 February 2017

Right next to other Schuman hotels, Newhotel Charlemagne is a good option if you want to find a standard room at an affordable price. I was able to find a double room for 60 EUR, but I wonder if it is a 4 star hotel. As many hotels in Brussels, maintenance could be better, especially in the bathroom. Breakfast is...

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Helpful?
Thank gtschulting
Vilnius, Lithuania
Reviewed 12 February 2017

I honestly don't understand what makes this hotel a four-star one (except the price). The only good thing about it is the location, which is very close to the European institutions in the Schuman area. Sadly, a location is not enough to make an establishment a good hotel. The room looked like it had not been renovated for decades. Clean...

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Helpful?
Thank Anchorless

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities

Additional Information about New Hotel Charlemagne

Address: Boulevard Charlemagne 25-27 | Brussels, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: ₹ 3,838 - ₹ 13,252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Hotel Charlemagne 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
New Hotel Brussels
Hotel Style:
#59 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from New Hotel Charlemagne staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the highest floors have views to the city”
nordictraveler89, 21 May 2017 | Read review
“Ask for a room facing the inside garden rather than the street for more peace and quiet.”
Anchorless, 12 Feb 2017 | Read review
“Top floor are quieter”
Sarpa74, 5 Oct 2016 | Read review
“I would suggest contacting the hotel before booking if you are travelling with pets. Not really a problem though if they don't see the pet!”
271MarkW, 3 May 2016 | Read review
“Ask for a room at the back”
Walter_Oostelbos, 1 May 2016 | Read review
5 of 5
Cancelon
US$ 94* /night
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Prices are for 1 room, 2 adults
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