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Ibis Brussels Waterloo

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Ibis Brussels Waterloo
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358 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Reviewed 4 weeks ago

th bed was very hard , the mattress is too small only +/- 3cm,. In the bathroom was a bad smelll. The compressor outside the hotel is very noisy and works the whole night every 10 minutes. breakfast ok

Review collected in partnership with Accorhotels.com
Thank xara123
Reviewed 22 November 2016 via mobile

This property has been refurbished and decorated to become a standard Ibis hotel. The rooms can be very compact, as we have experienced, however on this trip we were able to book a larger 3 person room. For the two of us, this made it a pleasant stay. Overall we found the hotel to be basic but clean, with good...

Thank Chraeh
London, United Kingdom
Reviewed 10 November 2016

An Ibis hotel can rarely be rated better than average, it is a brand one choses for price rather than quality, butting up with a known quantity - the rooms are pretty much the same all over the world. This was no exception (thugh outrageously overpriced, like all hotels in Belgium), the room was as expected, nothing more, nothing less....

Thank andrasz
ibisBrusselsWaterloo, General Manager at Ibis Brussels Waterloo, responded to this review

Dear Guest, Thank you for taking the time to write about your recent stay at ibis Brussels Waterloo. We are sincerely sorry that your visit did not reflect the standards that we set for our hotel. We value your comments in general, we regret to know that your expectations regarding internet access were not met. We will of course take...

Serbia, Belgrade
Reviewed 6 November 2016

I was staying in Ibis Waterloo four days because of my business trip. I got a standard room, it was very very small, 2 beds together and a table, no space for anything else. You can just walk around it. The bathroom was almost inside the room itself, separated with something that looked like a plastic door. It is ok...

Thank ana_vuk
Reviewed 1 November 2016

Visited there as a part of tour group, travel across Europe. Lack customer focus and management skills. Not professional enough to handle large groups. Was somewhat rude when asked about the availability of the food during breakfast.

Thank dharmappriya
ibisBrusselsWaterloo, General Manager at Ibis Brussels Waterloo, responded to this review

Dear Guest, You was as mentioned a participant of a large a touristic group. We have a fixed a breakfast schedule, which was communicated by your tour leader according to your program and your departure time. Our staff just tried to explain you that. Best regards, Hicham Benali ibis Brussels Waterloo

Helsinki, Finland
Reviewed 19 October 2016

The hotel has great car parking, located close to a mall and other eateries, Although its in belgium there is a dominoes AND pizzahut close by, The restaurant connected to the hotel is independant from the hotel but it is where breakfast is served. The staff are friendly. The rooms are standard clean comfy ibis rooms. Although during the cold...

Thank Traveling_Socrates
Barnet, United Kingdom
Reviewed 9 September 2016 via mobile

Stayed over night at the ibis, room clean but basic, not a kettle or a glass , seamed that last evening that the reception and barman were the same person, although a really nice guy, does need to try to complete one task at a time , location seems very convenient.

Thank inthesun09
Basingstoke, United Kingdom
Reviewed 7 September 2016

This was a below average Ibis. No AC on a sweltering night, pokey room and awful staff attitude in the restaurant. Reception was fine and the veal meal at dinner was delicious. A lot more client care from staff would not go amiss. My party of 20 were underwhelmed. Rhydian

Thank Rhydian V
Bradford, United Kingdom
Reviewed 22 August 2016 via mobile

I have used many Ibis hotels throughout Europe , and I will say that the staff at Waterloo were by far the most miserable and rude I have had the misfortune to meet. Everything appeared to be a hassle, with the skinny bald bar tender rolling eyes and taking my room card when I could not remember my room number.....

Thank Peter M
Reviewed 19 July 2016

Upsides: Good clean hotel in the heart of Waterloo. Relatively quiet despite the central location. Helpful staff. Lots of secure parking behind the hotel. Downsides: Expensive breakfast (We were two adults and 5 children (aged 7 to 15) and were there for two nights which meant something like 150 euros just for breakfast. For some reason, the bathroom/shower room smelled...

Thank Charles F
ibisBrusselsWaterloo, General Manager at Ibis Brussels Waterloo, responded to this review

Dear Guest, Thank you for your kind review, I am delighted that you enjoyed your stay with us and hope to welcome you back again! With warm regards, Hicham Benali ibis Brussels Waterloo

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  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff

Additional Information about Ibis Brussels Waterloo

Address: Boulevard Henri Rolin 5A, Waterloo 1410, Belgium
Region: Belgium > Wallonia > Walloon Brabant > Waterloo
Price Range: ₹ 4,147 - ₹ 6,039 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Brussels Waterloo 3*
Number of rooms: 100
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Questions & Answers

Questions? Get answers from Ibis Brussels Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not the roof rooms”
 of 5 bubbles Traveling_Socrates, 19 Oct 2016 | Read review
“Make sure you specify that you want AC in your room.”
 of 5 bubbles CharlesF853, 19 Jul 2016 | Read review
“Make sure on what is included!!!”
 of 5 bubbles henryborgbarthet, 6 Jul 2016 | Read review
“Rear rooms less noisy”
 of 5 bubbles Harvrm, 30 Jun 2016 | Read review
“Rooms are better at the back - but other guests tend to bang the heavy doors”
 of 5 bubbles Pete6e, 14 Jan 2016 | Read review
5 of 5
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