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Leonardo Hotel Antwerpen

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Leonardo Hotel Antwerpen
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554 Reviews from our TripAdvisor Community

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Showing 243: English reviews
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Munich, Germany
Reviewed 3 weeks ago via mobile

Just checked into this hotel. I had no choice. My friend had already checked in three days ago and we are sharing rooms. We are staying the last three days together. I had read the bad reviews but my friend assured me that it wasn't as bad as people made it sound. She had a relatively large/nice room last year....

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Helpful?
Thank franinmuc
LeonardoAntwerpen, Front Office Manager at Leonardo Hotel Antwerpen, responded to this review

Dear guest, First of all we would like to thank you for your visit and we apologize for the inconvenience suffered during your visit. My assistant Lorenzo informed me that the situation regarding the double payment of the breakfast has been solved and arrangements have been made if you would come again in the future. Thank you as well for...

Stockholm, Sweden
Reviewed 4 weeks ago

This hotel has a great location. But the rooms really need a makeover. Style is from the 1970s somewhere. Corridoors were cold. Blocked sink in my room. Wifi rates are outrageous, I refuse to pay such rates. At least the staff were helpful and friendly.

Review collected in partnership with this hotel
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Helpful?
Thank 591karlm
LeonardoAntwerpen, Front Office Manager at Leonardo Hotel Antwerpen, responded to this review

Dear guest, Thank you very much for your review and your visit to our hotel. We regret to hear that you didn't enjoy your visit to the fullest. Our apologies for this. It's true that we operate in an old building, however we do our best to keep all of our rooms up-to-date. Regarding the wifi: we understand your comment...

Astoria, New York
Reviewed 5 weeks ago

This hotel is Amazing, the staff are knowledgeable and extremely friendly. They went on and beyond to make sure we were comfortable and enjoy all that Antwerp has to offer. I can honestly say that it's one of the hotels that is not over price and the quality of service is exceptional.

Review collected in partnership with this hotel
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Helpful?
1Thank 148tristand
LeonardoAntwerpen, Front Office Manager at Leonardo Hotel Antwerpen, responded to this review

Dear guest, Thank you very much for your stay and your excellent review. We are very pleased to hear that your whole visit went perfect and that you recommend us to future guests. We've already passed your compliments to our whole team, who've also loved to read your feedback. Thank you once again for your amazing feedback and we hope...

Kent
Reviewed 18 January 2017 via mobile

Very noisey hotel, with laundry truck arriving late at night. Cleaning could be improved, as hairs found in bathroom. Poorly repair damp in room and bathroom. Shower gel in room was empty. Breakfast was medicore.

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Helpful?
Thank Colin G
LeonardoAntwerpen, Front Office Manager at Leonardo Hotel Antwerpen, responded to this review

Dear guest, Thank you very much for your visit and your review. We regret to read that you didn't enjoy your stay. Our sincere apologies for the inconveniences. Unfortunately we can not predetermine when the laundry truck is arriving. Regarding the cleaning: thank you for mentioning all of this. We will definitely discuss this further with our housekeeping staff. Thank...

Antwerp, Belgium
Reviewed 16 January 2017

No free wify. This is very rare today and extremely annoying. It seems very greedy to me not offerong free wify, but only a very expensive alternative which you probably earn a lot of extra money on. This id not a good way to treat your customers. I think you need to change this rapidly if you want too stay...

Review collected in partnership with this hotel
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Helpful?
Thank W4081TJpeterh
LeonardoAntwerpen, Front Office Manager at Leonardo Hotel Antwerpen, responded to this review

Dear guest, Thank you very much for your stay and your review. We are sad to hear that you didn't enjoy your stay due to the payable wifi. We understand your point of view, and we are currently working hard to offer this free to all of our guests in the near future. Thank you again for your feedback, Naomi...

Diggle, England, United Kingdom
Reviewed 3 January 2017

This hotel is very very close to central station in an area with many restaurants the hotel I would class above average minus points wardrobe place to hang shirts blouses obscuring dressing mirror we had a decent sized room 224 our friends had a very small bathroom which was not easy to use 228. Plus points metro 50yd from hotel...

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Helpful?
Thank Fred H
LeonardoAntwerpen, Front Office Manager at Leonardo Hotel Antwerpen, responded to this review

Dear guest, Thank you very much for your review and for visiting our hotel. We are glad to see that you've enjoyed your stay, with in particular our service, cleanliness and location. Many thanks for these compliments. We apologize for any inconvenience regarding the lack of a wardrobe. It's true that unfortunately none of rooms have a wardrobe. Thank you...

southerner
Reviewed 1 January 2017

Have no hesitation in booking the Leonardo for your Eurostar minibreak in Antwerp. You'll be in Antwerp just 3 elapsed hours after leaving St Pancras, and the hotel is a few paces from the lovely station entrance. Breakfast is substantial, the rooms comfortable, and your stroll into central Antwerp takes you through a lovely street market by the theatre, before...

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Helpful?
Thank engelska11
LeonardoAntwerpen, Front Office Manager at Leonardo Hotel Antwerpen, responded to this review

Dear guest, Thank you so much for your review and your visit to our hotel. We are sure a lot of future guest find your information beneficial. We are very glad to read that you had a comfortable stay, and that you've enjoyed our location, rooms and breakfast buffet. We hope to welcome you again in the near future. Naomi...

Enschede, The Netherlands
Reviewed 29 December 2016 via mobile

The hotel is locate very well, close to central station. Our room was quiet and the bathroom was good. Some lesser points: the mattress was not very comfortable, and the bath tiles were broken a bit. The breakfast was complete. For this price, a good hotel!

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Helpful?
Thank Leonos12
LeonardoAntwerpen, Front Office Manager at Leonardo Hotel Antwerpen, responded to this review

Dear guest, Thank you very much for your review and your visit. We are glad to read that you've enjoyed it, with in particular our location and your quiet room. We apologize for the inconvenience regarding the lesser points. We hope to welcome you again in the near future. Naomi Avonds Front Office Manager

Dubai, United Arab Emirates
Reviewed 16 December 2016 via mobile

This is a very nice hotel conveniently located next to the Central Station. It has a lot of restaurants and shops in the area and Italielei is conveniently accessible. Staff is very friendly however the hotel does not have wifi in the rooms. Also the bed headboard has a scary image of leonardo da vinci watching down on you 😉....

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Helpful?
Thank Hussain M
LeonardoAntwerpen, Front Office Manager at Leonardo Hotel Antwerpen, responded to this review

Dear guest, Thank you very much for your stay and your kind review. We are delighted to read that everything went as you wished, with in particular our location and our team. Thank you for these compliments. Sorry to hear that you didn't have any wifi in the room. Our provider had some technical issues last week unfortunately. Thank you...

Liverpool, United Kingdom
Reviewed 30 November 2016

Stayed at Leonardos for 4 nights Rooms clean and spacious for 2 only draw back no draws or cupboard space for clothes. No tea making facilities in room. Separate bath room and toilet. Location first class for bars and restaurants. Just a 10-15 minute pleasant walk from old town. Continental breakfast included all the usual cereals rolls and meats ect....

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Helpful?
Thank cully68
LeonardoAntwerpen, Front Office Manager at Leonardo Hotel Antwerpen, responded to this review

Dear guest, First of all we want to thank you and the whole group for staying with us. We are very happy to read that you've enjoyed your 4 night visit, with in particular our location and breakfast buffet. Regarding the portage: normally we don't even offer a portage service in our hotel since we are a 3 star property....

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Amenities

Highlights
  • Bar/Lounge
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning

Additional Information about Leonardo Hotel Antwerpen

Address: De Keyserlei 59, Antwerp 2018, Belgium (Formerly Hotel Florida)
Region: Belgium > Flanders > Antwerp Province > Antwerp
Price Range: ₹ 4,181 - ₹ 7,937 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Leonardo Hotel Antwerpen 3*
Number of rooms: 105
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Also Known As:
Florida Hotel Antwerp
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Hotel Antwerpen staff and other travellers.
3 questions
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London, United Kingdom

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Questions? Get answers from Leonardo Hotel Antwerpen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DONOT PAY for baggage handling”
 of 5 bubbles cully68, 30 Nov 2016 | Read review
“Convenient”
 of 5 bubbles CochonDuLait, 14 Nov 2016 | Read review
“Location was good and rooms are pretty nice for this hotel. Take your own shampoo, cuz the one they had was awful! And the power socket in bathroom didn't work ”
 of 5 bubbles Lapyseno4ka, 17 Oct 2016 | Read review
“ask for a room with a view”
 of 5 bubbles MotiB717, 16 Sep 2016 | Read review
“Ask for a room at the back to avoid the noise at weekends.”
 of 5 bubbles 897JasonW, 11 Sep 2016 | Read review
5 of 5