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Hilton Antwerp Old Town

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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Awarded the 2012 Trip Advisor Certificate of Excellence, the Hilton Antwerp Old Town is an elegant hotel housed in an historic building of architectural importance, in the most central, prime location of any hotel in Antwerp, right on the Groenplaats Square. This luxurious hotel is within walking distance of the finest shopping the city has to offer, the best museums are a brief walk away including the fantastic new MAS, nightlife and fine dining all within 5 minutes walk of the hotel. Hotel facilities include the largest guest rooms in Antwerp with marbled bathrooms, Flat Screen TV's, minibar, coffee/tea making facilities and for those needing that added bit of luxury, the Hilton Antwerp Old Town has the only true Executive Floor concept in Antwerp, with a classically elegant lounge and an exclusive outdoor terrace. For families, the hotel offers family rooms and family suites for up to 4 Guests. The restaurant of the hotel "Brasserie Flo Antwerp" brings you the delightsof a world-class brasserie on the Groenplaats. It is opened all day long from breakfast to dinner. This Brasserie, combining stylish decor with inspired food and skillful, dedicated service, offers authentic French-Belgian cuisine using nothing but the freshest and finest products. The seafood counter brings the variety of this fabulous food from an abundant plateau fruits de mer to lobster dishes. Pass by the Bar and be surprised tasting some local beers or home-made cocktails. For meetings and galas, the Hilton Antwerp Old Town houses the elegant Belle Epoque Ballroom, the largest hotel ballroom in Belgium along with 11 other flexible and functional meeting rooms. Additionally, the hotel offers a 24 hour rooms service and renovated Lobby Lounge to take a coffee or savor the signature Royal Sinjoor High-Tea. There is a public Parking Garage on Groenplaats with direct lift access to the hotel lobby (via -1st floor of the parking).
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Advance Purchase
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
434Restaurantswithin 0.5 km
121Attractionswithin 0.5 km
2,553Reviews
1,082Photos
10Q+A
100Room tips
Traveller rating
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Popular mentions
the decoration is somewhat aging and the wireless internet is paying if you have not booked through hilton rewards programme. the room was big, and the hotel centrally situated - so 4 stars out of five
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Response from HiltonAntwerpOldTown, General Manager at Hilton Antwerp Old Town
Responded 4 days ago
Dear Mrs. Bontoux, We would like to thank you on behalf of the entire team for your feedback in regards to your recent stay at Hilton Antwerp Old Town. It is a pleasure to read that you are alluding to the prime location in the heart of the old town of Antwerp. It is indeed correct that the WiFi is complimentary in the Public Areas of the hotel, however please note that all members of the Hilton Honors program benefit from complimentary WiFi in the whole hotel. We would be honoured to welcome you again in the hotel in the near future. Warmest regards, Serge De Wandelaer General Manager
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Hotel's Favourite
It's not the first time we visited this hotel with its top location in Antwerp. The staff is always super friendly and helpful. The rooms are large and to our experience you don't hear any outside noise once in the room. You find a wonderful rest in the beds. Breakfast is great
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Response from HiltonAntwerpOldTown, General Manager at Hilton Antwerp Old Town
Responded 2 weeks ago
Dear guest, We would like to thank you on behalf of the entire team for your positive feedback in regards to your recent stay with us. It is with great pleasure to read that you enjoyed the location of the hotel, as well as the friendliness of the hotelstaff. Lovely to read you that you turned Gold member and enjoying the benefits that come along! We would be honored to welcome you again in the Hilton Antwerp Old Town. Warmest regards, Serge De Wandelaer General Manager
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I feel very comfortable here. Every employee I have met is Exceptionally professional,friendly and helpful. The beds are very comfortable. The bedroom is actually dark at night (unlike many hotel rooms that have all kinds of lights on at night).The bathtub is lovely. If you are
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Response from HiltonAntwerpOldTown, General Manager at Hilton Antwerp Old Town
Responded 2 weeks ago
Dear Amelia, On behalf of the entire team we would thank you for this positive and detailed feedback in regards to your recent stay at Hilton Antwerp Old Town. It is with great pleasure to read that you enjoyed the comfortable beds, and our professional and friendly staff. Please rest assured I will share this positive feedback with all my colleagues. Such positive feedback is a real motivation for the whole team. Looking forward welcoming you again in the hotel. Warmest regards, Serge De Wandelaer General Manager
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I accompanied my husband on a business trip to Antwerp. This hotel was perfect for our purposes. He had his meetings right in the building while I was steps away from all the wonderful, history of this beautiful city. The breakfast buffet with it's "made to order" eggs was
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Response from HiltonAntwerpOldTown, General Manager at Hilton Antwerp Old Town
Responded 2 weeks ago
Dear guest, We would like to thank you for sharing your positive feedback here on TripAdvisor. We are happy to read you enjoyed your stay with us and also enjoyed the prominent location in the heart of the city center. We would be honored to welcome you again in the hotel next time! Warmest regards from Antwerp. Serge De Wandelaer General Manager
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we visit the hilton regularly - mainly when there is a happening in the hotel or in the city centre - The rooms need to be refurbished - although clean . they are old fashion - and needs modernising - The Diner in the big hall was ok , but expensive . .... but
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Review collected in partnership with Hilton Hotels & Resorts
Response from HiltonAntwerpOldTown, General Manager at Hilton Antwerp Old Town
Responded 6 days ago
Response from HiltonAntwerpOldTown, General Manager at Hilton Antwerp Old Town Response Published — Mar 5, 2019 Dear Marie, Many thanks for your feedback in regards to your recent stay. We are very sorry to hear about your experience. We take food hygiene very seriously, and the safety, security and well-being of our guests is of paramount importance. We would welcome the opportunity to discuss this with you so please do contact me on serge.de.wandelaer@hilton.com Warmest regards, Serge De Wandelaer General Manager Response from HiltonAntwerpOldTown, General Manager at Hilton Antwerp Old Town Response Published — Mar 20, 2019 Dear Marie, We refer to your posting of the 4th of March 2019 regarding your recent visit to our hotel and the unfortunate illness you experienced. A formal investigation of our procedures has now been completed and we are able to share with you the final outcome. The well-being of our guests & team members is of paramount importance. As a result of the incident, we reviewed the records and procedures within our food safety management system at and around the time of the suspected meal, and cannot find fault in this respect. For your information, we operate a robust HACCP system in our hotel in compliance with Belgian law and Hilton company standards. You may also be aware that Belgian Food Safety authorities FAVV, visited the premises to procure and submit food samples to an approved laboratory. These samples were found to be satisfactory. While we are satisfied with the results of the investigation, we are extremely sorry for any distress this experience has caused you. Kind regards and looking forward to great you again at our premises, Serge De Wandelaer General Manager
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All photosTravellerRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorHilton Antwerp Old Town
The King Royal Suite at the Hilton Antwerp Old Town
Professional photo exclusively commissioned by TripAdvisorHilton Antwerp Old Town
The Presidential Suite at the Hilton Antwerp Old Town
Professional photo exclusively commissioned by TripAdvisorHilton Antwerp Old Town
The Presidential Suite at the Hilton Antwerp Old Town
Professional photo exclusively commissioned by TripAdvisorHilton Antwerp Old Town
The King Royal Suite at the Hilton Antwerp Old Town
Professional photo exclusively commissioned by TripAdvisorHilton Antwerp Old Town
The King Junior Suite at the Hilton Antwerp Old Town
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Yes just right 50 Mt away. It's ahuge parking place.
0 votes
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The app also indicates that there are no accessible rooms possible. It could be that you are choosing dates where that room type is unavailable or it may actually be that there is not that room type possible. The Hampton located near the train station has accessible rooms. It is not far to travel from Antwerp Centraal through Meir to reach the Groenplatz and then the Grote Markt. Of course, you can also use the metro from Astrid or Diamond and go to Groenplatz. That’s only three stops on lines 2, 3, 5, or 15.
1 vote
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Hi Nader, we used the Groenplaats parking which is directly connected to the hotel. Hth
1 vote
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Is there free WiFi in the rooms ?
You get free wifi as long as you're an HHonors member, even at the lowest level with 0 points. Not sure if they give the wifi code if you're not a member though, or if you have to pay for it.
1 vote
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Is there free WiFi in the rooms ?
Yes but only in the Suites
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12
"Find a modern hotel and your service will be much better and you save money you can spend shopping. Can be found with very similar location."
"Rooms at the Executive Floor are Nice and spacious and quiet"
"This is a large hotel so pick a room close to the lift if you don't want a long walk."
"Rooms with views to the main square"
"junior suite"
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PRICE RANGE
US$ 142 - US$ 311 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton antwerpantwerp hilton
LOCATION
BelgiumFlandersAntwerp ProvinceAntwerp
NUMBER OF ROOMS
210
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