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Hilton Antwerp Old Town

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Certificate of Excellence

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Location
Cleanliness
Service
Value
Certificate of Excellence
Awarded the 2012 Trip Advisor Certificate of Excellence, the Hilton Antwerp Old Town is an elegant hotel housed in an historic building of architectural importance, in the most central, prime location of any hotel in Antwerp, right on the Groenplaats Square. This luxurious hotel is within walking distance of the finest shopping the city has to offer, the best museums are a brief walk away including the fantastic new MAS, nightlife and fine dining all within 5 minutes walk of the hotel. Hotel facilities include the largest guest rooms in Antwerp with marbled bathrooms, Flat Screen TV's, minibar, coffee/tea making facilities and for those needing that added bit of luxury, the Hilton Antwerp Old Town has the only true Executive Floor concept in Antwerp, with a classically elegant lounge and an exclusive outdoor terrace. For families, the hotel offers family rooms and family suites for up to 4 Guests. The restaurant of the hotel "Brasserie Flo Antwerp" brings you the delightsof a world-class brasserie on the Groenplaats. It is opened all day long from breakfast to dinner. This Brasserie, combining stylish decor with inspired food and skillful, dedicated service, offers authentic French-Belgian cuisine using nothing but the freshest and finest products. The seafood counter brings the variety of this fabulous food from an abundant plateau fruits de mer to lobster dishes. Pass by the Bar and be surprised tasting some local beers or home-made cocktails. For meetings and galas, the Hilton Antwerp Old Town houses the elegant Belle Epoque Ballroom, the largest hotel ballroom in Belgium along with 11 other flexible and functional meeting rooms. Additionally, the hotel offers a 24 hour rooms service and renovated Lobby Lounge to take a coffee or savor the signature Royal Sinjoor High-Tea. There is a public Parking Garage on Groenplaats with direct lift access to the hotel lobby (via -1st floor of the parking).
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Historic Hotel
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
432Restaurantswithin 0.5 km
117Attractionswithin 0.5 km
2,536Reviews
1,081Photos
10Q+A
100Room tips
Traveller rating
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Popular mentions
Centrally located, easy walking distance to cathedral, castle, waterfront and other attractions. Lots of places to meet in and around the lobby. Good sized rooms. The staff was very welcoming and helpful.
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Review collected in partnership with Hilton Hotels & Resorts
Response from HiltonAntwerpOldTown, General Manager at Hilton Antwerp Old Town
Responded today
Dear guest, Many thanks for sharing your impressions related to your recent stay at Hilton Antwerp Old Town hotel. Allow me to thank you on behalf of the entire team for your kind words. We have been thrilled to be at your service! We would be honored to welcome you again in the near futute. Warmest regards, Serge De Wandelaer General Manager
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Hotel's Favourite
This stay was fantastic on all fronts. The location of this hotel is smack in the middle of the city center, just off the main road with all the shopping, and plenty close to restaurants and bars. Also located walking distance to the river where you can find more entertainment,
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Response from KristienV97, Public Relations Manager at Hilton Antwerp Old Town
Responded 6 Jan 2019
Dear Guest, It is a delight reading all of your lovely comments regarding our hotel, services and facilities and Team Members, who always take great pride in providing the best service possible. Allow me to thank you on behalf of the entire team for your kind words. I will make sure to share your praise regarding the great service with all of them. Once again, thank you very much and I am looking forward to welcoming you with us again in the near future at the Hilton Antwerp Old Town! Kindest regards, Kristien Vantvelt
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Check in lady was rude, I did not receive my usual diamond privileges, Hilton honours customer service did not respond timely to compensate. I have been in more than 70 different Hiltons worldwide and this was by far the worse experience. I hope the Hilton will intervenue to
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Response from HiltonAntwerpOldTown, Guest Relations Manager at Hilton Antwerp Old Town
Responded yesterday
Dear Guest, First of all we would like to thank you for your feedback in regards to your recent stay at Hilton Antwerp Old Town. Unfortunately via this platform we are not able to find more information about your stay. We would love to follow up on the feedback provided by you therefore we kindly ask to send us an e-mail to antwerp.reservations@hilton.com so we can make sure to follow up accordingly. Warmest regards, Kristien Vantvelt
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My stay at the Hilton in Antwerp Old Town was mesmerizing! It was my first stay ever at a Hilton hotel, and it won’t be my last! I booked this hotel as a birthday present for my girlfriend and she absolutely loved it. We got great value for the price. Never have I ever slept in
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Review collected in partnership with Hilton Hotels & Resorts
Response from HiltonAntwerpOldTown, Front Office Manager at Hilton Antwerp Old Town
Responded 6 days ago
Dear Guest, Thank you for your nice review in relation with your visit to Hilton Antwerp Old Town hotel. A comment from a satisfied client is a pride and source of motivation for the entire team. We are thrilled to have filled your expectations! Thanks for alluding to the variety of the breakfast, the comfortable bed and especially to the service of our team members. Please rest assured I will share this lovely feedback with the rest of my colleagues. We would be pleased to welcome you back in the near future. Warmest regards, Serge De Wandelaer General Manager
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I put 10 for the staff at the reception and for the cleaning staff that are so nice and educated , but the waiter at the lounge 0 , very unfriendly we wanted to drink something just at the hotel because we were tired so then we could go directly to bed but this guy was so
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Review collected in partnership with Hilton Hotels & Resorts
Response from HiltonAntwerpOldTown, General Manager at Hilton Antwerp Old Town
Responded 2 weeks ago
Dear Guest, We would like to thank you for taking the time to share your feedback here on TripAdvisor in regards to your recent stay at Hilton Antwerp Old Town. We are thrilled to read to read that you mention the service of the team members as well as the cleanliness of the hotel and the location of the hotel, right in the middle of the city center. It saddens us to read that you did not have a nice experience in our Executive Lounge, please rest assure I will share this feedback with our Front Office manager to follow up. We would love to welcome you again in the Hilton Antwerp Old Town! Warmest regards, Serge De Wandelaer General Manager
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All photosTravellerRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorHilton Antwerp Old Town
The King Royal Suite at the Hilton Antwerp Old Town
Professional photo exclusively commissioned by TripAdvisorHilton Antwerp Old Town
The Presidential Suite at the Hilton Antwerp Old Town
Professional photo exclusively commissioned by TripAdvisorHilton Antwerp Old Town
The Presidential Suite at the Hilton Antwerp Old Town
Professional photo exclusively commissioned by TripAdvisorHilton Antwerp Old Town
The King Royal Suite at the Hilton Antwerp Old Town
Professional photo exclusively commissioned by TripAdvisorHilton Antwerp Old Town
The King Junior Suite at the Hilton Antwerp Old Town
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Yes just right 50 Mt away. It's ahuge parking place.
0 votes
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The app also indicates that there are no accessible rooms possible. It could be that you are choosing dates where that room type is unavailable or it may actually be that there is not that room type possible. The Hampton located near the train station has accessible rooms. It is not far to travel from Antwerp Centraal through Meir to reach the Groenplatz and then the Grote Markt. Of course, you can also use the metro from Astrid or Diamond and go to Groenplatz. That’s only three stops on lines 2, 3, 5, or 15.
1 vote
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You get free wifi as long as you're an HHonors member, even at the lowest level with 0 points. Not sure if they give the wifi code if you're not a member though, or if you have to pay for it.
1 vote
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Yes but only in the Suites
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12
"Find a modern hotel and your service will be much better and you save money you can spend shopping. Can be found with very similar location."
"Rooms at the Executive Floor are Nice and spacious and quiet"
"This is a large hotel so pick a room close to the lift if you don't want a long walk."
"Rooms with views to the main square"
"junior suite"
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PRICE RANGE
US$ 151 - US$ 300 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton antwerpantwerp hilton
LOCATION
BelgiumFlandersAntwerp ProvinceAntwerp
NUMBER OF ROOMS
210
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