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BEST WESTERN Hotel Docklands

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190 Reviews from our TripAdvisor Community

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Showing 78: English reviews
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Reviewed 3 weeks ago via mobile

I have been in Antwerp for 10 months on business and stayed at Best Western for the majority of my time, the staff here are very welcoming and friendly, breakfast service always fantastic and the rooms clean and spacious.. such good value for money and has been to a consistent high standard for my 10 months!

Thank Matt T
Management response:

Dear Guest, Many thanks (dank u wel!) for you 5-star rating! We value your feedback, by telling us what you liked about your stay you are helping us deliver a superior experience for you and other guests in the future. I am happy to hear that you always get a nice welcome and that you enjoy our breakfast. It is...

Reviewed 17 February 2017 via mobile

This is very functional hotel. It is more suited to budget or functional trips (we had a meeting round the corner) but it was perfectly adequate. Reception closes at night but plenty of bars and restaurants close by. Friendly staff.

Thank Michael L
Management response:

Dear Guest, Many thanks for your 4-star rating. I am happy to read that you had a nice welcome by our staff! There are indeed many nice restaurants and bars at walking distance , glad you enjoyed this. We hope to welcome you again! Kind regards, An Patteet Front Office

Reviewed 18 October 2016

We stayed for one night in BW Docklands and were very satisfied. Nice room, good bed and well equiped bathroom. The breakfast was complete: fresh orange juice and a large variety of fresh products. The late check out gave us the possibility to enjoy all facilities. Good advice: park your car in front of the hotel (one day tarif 3.80...

Thank JosVdG
Management response:

Dear Guest, Thank you for your lovely review regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Scotland, United Kingdom
Reviewed 25 August 2016

This hotel is very nice. The reception staff are very helpful and friendly. I had the upgraded corner room and it was excellent, very large, clean and had its own balcony. The internet in this room was not so good but worked for general surfing. The breakfast is good and during the weekends is available until 12.00. No evening meals...

Thank alasdairmc05
Management response:

Dear sir, madam, We thank you for your 5 star rating for our hotel! I will inform my colleagues about your compliments, which is always nice to hear. We hope to welcome you again! Kind regards, An Patteet Best Western Hotel Docklands.

Shelbyville, Kentucky
Reviewed 3 August 2016 via mobile

Very satisfied with my stay at Best Western Shelbyville! Amazing staff and the rooms are very nice and clean! They have a big breakfast,lots to choose from! Will definitely stay here again and recomend this hotels for sure...Jeri and Terri were truley outstanding!

Thank jerisloan07
Reviewed 1 August 2016

Nice clean and big rooms, good staff, Perfect Location at the center off Antwerp Late Check in and check out possible Parking in the front, nice breakfast (sunday till 12hr) This hotel is realy recommended

Review collected in partnership with this hotel
Thank wernerv60
Management response:

Dear sir, We thank you for your 5 star rating for our hotel! I will inform my colleagues about your compliments, which is always nice to hear. We hope to welcome you again! Kind regards, An Patteet Best Western Hotel Docklands.

Reviewed 30 July 2016 via mobile

Hotel is oke, breakfast, room, etc. Don't expect too much, but for the price is it definitely oke. One major point that kinda ruined it all is the noise from the neighbours, a pub. It is open till late (1am in Friday, 4am on Saturday!!) and you can sing along in your room quite easily. These sleepless nights ruined our...

Thank Annelies M
Management response:

Dear guest, We are sorry to hear that you experienced a sleepless night. When checking in we always support our guest to call our emergency number so we can help you with any problems. When this happens and we get informed about it we can talk with the owner of the bar to put the volume down. We hope to...

Reviewed 29 June 2016

We flew from Oslo to Amsterdam, rented a car and began to drive, horrible traffic, Friday night. We tried to find a hotel for the night but no luck until we literally stumbled onto Hotel Docklands. The area is under construction which our Garmin did not take into consideration, closed roads, etc. We were trying to leave the area as...

Thank TazjnMing
Management response:

Dear Guest, Thank you for your time to write about your experience with us. We are happy that you enjoyed our breakfast! We do have an elevator which works perfectly just opposite of the staircase, we are very sorry that this was not clear. Hopefully we can welcome you again as our guest and please, do not hesitate to ask...

London, United Kingdom
Reviewed 29 June 2016

Stayed during the Expo which meant rooms at a premium and scarce. Arrived at the hotel around 9pm to find that they were about to close reception and lock the door for the night. Be warned, the immediate area is not the nicest at night and if you want a drink or food at the hotel at that time -...

Thank Mikelondon08
Management response:

Dear Guest, Thank you for your time to write the review. We do not have a restaurant but at 10 meters you already find the first restaurant and when crossing the street, a 1-2 minute walk, you can find the Willemdok surrounded by lovely restaurants. There are delivery menu's available at the reception if you don't feel like going out....

Kidderminster, United Kingdom
Reviewed 27 April 2016

I have never stayed in a hotel that was closed at 6pm. Everything was shut up and the area is the middle of a building site. Finally a guest let us in, but everything closed, after 15 minutes a chap in a coat arrived opened reception and said that because we had booked 10 months in advance they thought we...

Thank Serena T
Management response:

Dear Guest, I understand your first impression and appologise for the discomfort. As Sunday is a very calm evening, it happens that the reception closes a bit early. Although the location, on a Sunday, can look pretty deserted, we are at 1 minute walk from the restaurants ànd it is a very safe neigboorhood. We hope to welcome you again...

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  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Multilingual Staff
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
In the northern part of Antwerp, Hotel Docklands offers modern rooms 3 km from the historical centre with the Town Square and City Hall. It offers free WiFi. Londenstraat Tram Stop gives guests direct access to the centre at 100 m from the hotel. The rooms at Best Western Hotel Docklands all feature a flat-screen TV, a telephone and a desk. Some of the rooms come with harbour views. Each room has a private bathroom with a hairdryer and free toiletries. Tea, chocolate milk and coffee are offered free of charge on each floor. Guests can enjoy an extensive buffet breakfast daily or make use of the packed lunch service when going sightseeing for the day. Public transport is available at 100 m from Best Western Docklands, offering easy access to Antwerp Zoo, Central Station and the centre. The MAS museum is less than a 10-minute walk away. Antwerp District is a great choice for travellers interested in beer, restaurants and museums. We speak your language! ... more   less 

Additional Information about BEST WESTERN Hotel Docklands

Address: Kempischdok-Westkaai 84-90, Antwerp 2000, Belgium
Region: Belgium > Flanders > Antwerp Province > Antwerp
Price Range: ₹ 6,655 - ₹ 11,629 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Docklands 3*
Number of rooms: 38
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Docklands staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are large and quiet”
alasdairmc05, 25 Aug 2016 | Read review
“Not worth having a balcony, if it costs a lot more.”
690serenat, 27 Apr 2016 | Read review
“Upper floor with a balcony”
FrequentTraveler505, 12 Apr 2016 | Read review
“5th floor rooms have a terras.”
VeraChuckandDave, 9 Feb 2016 | Read review
“If you need a good work space, rent the apartment-suite with great wifi and lots of space.”
angelalA4641KZ, 18 Jul 2015 | Read review
5 of 5