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Crowne Plaza Den Haag - Promenade

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681 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Den Haag - Promenade
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Showing 305: English reviews
Dilbeek
Reviewed 27 August 2013

We have stayed at the Crowne Plaza-Apollo Den Haag at the end of August 2013. We had hesitated to book there because there was quite a lot of ''not so good" critics. So, yes the hotel is not really a 5 stars hotel (the bathroom and the door to the terrace are not really new, the stairs also, etc..), and...

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Helpful?
1Thank Boubougna
VPahlplatz, General Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, Thank you for your review and I would like to thank you for staying with us. We always try to offer the highest value possible for our guests for an attractive price, during your stay we clearly succeeded. I hope that may welcome you as our guest again for your next visit to the beautiful The Hague. Kind...

Sturminster Newton, United Kingdom
Reviewed 17 August 2013

On 19th May l met my cousins who live in Belgium for a long weekend at the Crowne Plaza in the Hague,Netherlands,easy check in and the rooms were just terrific,spotlessly clean and really well furnished and equipped. Breakfast was so frantic with lots of empty food spaces,queues for hot drinks,no milk,l had to ask a few times also there were...

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1Thank Louis A
VPahlplatz, General Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, Thank you for the fact that you’ve took the time and effort to provide us with your feedback. It’s great to read that you’ve enjoyed our new rooms and the refurbished facilities. Even more appreciated is the fact that you valued the service of the team and appreciated our efforts to make your stay successful. It’s very unfortunate...

Little Sutton, United Kingdom
Reviewed 12 August 2013

We are no strangers to this area but usually stay at Scheveningen but as we were taking the car this time & the cost of parking there can be IMO obscene we decided to reduce costs by booking an hotel from the IHG group for which my Wife works as you can get greatly reduced room rates,this place fitted the...

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1Thank a1snaefell
VPahlplatz, General Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear guest, Thank you for extensive feedback, this is extremely appreciated. I will be sure to share your positive feedback with the team. The team daily strives to cater to every specific need of our guests and during your stay we clearly succeed. Your positive comments are a great reward for the team. We are looking forward to welcome you...

Slough, United Kingdom
Reviewed 31 July 2013

We were travelling around Holland for 10 days, and were most impressed with this hotel out of all of them. Apart from being a little too far away from both the station and the beach, I was impressed by the exterior and interior of the hotel (especially the main bar area). We were checked in very quickly and were shown...

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Helpful?
1Thank AJF-EFT
VPahlplatz, General Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear Guest, Great to read that you valued our hotel the most during your stay in the Netherlands. We are already looking forward to your next stay with us. Kind regards, Vincent Pahlplatz General Manager

London, United Kingdom
Reviewed 24 July 2013 via mobile

Stayed at the Promenade for one night and wasn't impressed. The hotel is located at a road junction that makes it quite noisy. No easy reach to the city centre and very little around it. Stayed in the 'new part' of the hotel. The room was ok but nothing out of the ordinary.

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Thank Alejandro D
IHGCare, Guest Relations Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear Alejandro D, Thank you for your feedback and for choosing our hotel. I am sorry we were not able to exceed or at least be at par with your expectation. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our...

england
Reviewed 12 July 2013

have stayed a couple of times over the past couple of years, last time in June 2013 for 1 night. The hotel is pretty ugly from the outside and on a four lane junction just between Den Haag and Scheveningen (the coastal part of Den Haag), right on a tram line between the two places as well, so pretty helpful....

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2Thank clarissa_pants
Barendrecht, The Netherlands
Reviewed 4 July 2013

We booked a special package in a club corner room incl. breakfast and use of minibar and parking incl. Checkin was good and quick. Our corner club room was in the new part of the building. Lots of windows of course and therefor very nice and bright and spacious. No balcony like the older rooms in the other building have....

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1Thank lovely281268
Miami, Florida
Reviewed 3 July 2013

The staff at this hotel are professional and helpful , all of them ! Check out the new wing recently constructed and the state of the art spa and gym. Vincent, the GM, is one of a kind, always smiling and ready to assist you with even the smallest request. I never stay anywhere else when in The Netherlands. Alessandro...

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Thank alessandro c
dublin
Reviewed 28 June 2013

The Hague is sort of a weird city. Full of international lawyers and conference attendees and it has a seafront like bournemouth. Most times you would not stay here, but if you do, the Crowne Plaza is okay. It is in the conference district but as the Hague is not too big, it is not too far from the seaside...

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1Thank gringottsgoblin
Oldenzaal, The Netherlands
Reviewed 24 June 2013

We booked one night with a Bongo-voucher we had as a gift. The assigned room was in the older part of the building and was 'OK'. Not splendid, a cigaret of a former guest was found in the ashtray on the balcony, the bed was really soft and the safe was closed (probably also by the former guest but apparently...

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Helpful?
Thank Sandor45
IHGCare, Guest Relations Manager at Crowne Plaza Den Haag - Promenade, responded to this review

Dear Sandor45, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced during your stay with us. As...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Den Haag - Promenade hotel is surrounded by beautiful woodlands, peacefully located in the direct vicinity of the O.P.C.W., the Yugoslavia Tribunal, the Peace Palace, the World Forum Convention Centre, miniature city of Madurodam, Scheveningen beach with its sophisticated boulevard and the lively shopping centre of downtown The Hague.The Crowne Plaza Den Haag - Promenade hotel offers a high standard of service and deluxe accommodation. Throughout the building one can admire numerous paintings from prominent Dutch artists, a unique ongoing exhibition owned by the hotel and included in the official 'Guiness Book of Records.'Among the facilities of Crowne Plaza Den Haag - Promenade you'll find spacious meeting accommodation, hotel rooms and suites. The unique 5-roomed Prominential Suite has been the 'home' for visiting heads of state, dignitaries and leading artists. The Brasserie Promenade restaurant and the Couperus bar with its Grand Cafe make this hotel a culinary paradise. The private parking lot for 200 cars is unique in The Hague. The unique features of the hotel make it the ideal venue for any corporate or leisure visit or any event in The Hague. ... more   less 

Additional Information about Crowne Plaza Den Haag - Promenade

Address: Van Stolkweg 1, 2585 JL, The Hague, The Netherlands
Region: The Netherlands > South Holland Province > The Hague
Price Range: ₹ 7,428 - ₹ 13,583 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Den Haag - Promenade 5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Crowne Plaza Den Haag - Promenade Hotel The Hague
Crowne Plaza The Hague
Hotel Style:
#12 Luxury Hotel in The Hague
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Den Haag - Promenade staff and other travellers.
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Questions? Get answers from Crowne Plaza Den Haag - Promenade staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a newly-renovated room”
 of 5 bubbles NonaSusan80, 21 Feb 2017 | Read review
“The room I stayed in on the 6th floor was very quiet.”
 of 5 bubbles F8342TDamandas, 12 Feb 2017 | Read review
“The higher you go the better and avoid rooms which only have an inward view.”
 of 5 bubbles 427ajeetb, 1 Dec 2016 | Read review
“New wing was great; not sure how the old wing is. Higher floors overlook the treetops of parks around the hotel.”
 of 5 bubbles TravelPerfectionist, 19 Oct 2016 | Read review
“Main building has rooms with balcony which are nice on a hot day.”
 of 5 bubbles dutchboy81, 23 Aug 2016 | Read review
5 of 5