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Bastion Hotel Rotterdam Zuid

178 reviews
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Traveller (20)
Dining (5)
Room & Suite (4)
Overview
  • Excellent14%
  • Very good33%
  • Average29%
  • Poor15%
  • Terrible9%
Travellers talk about
“room was clean”(6 reviews)
“busy road”(2 reviews)
“smoking room”(2 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Bar/Lounge
3.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (178)Write a Review
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All reviewsroom was cleanbusy roadsmoking roomaverage hotelreception staffmodern hotelcity
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1 - 5 of 66 reviews
Reviewed 20 November 2017

Excellent stay. Have stayed here many times and service is always very good and friendly. All staff is fantastic. Naomey and her management staff always help out wherever possible. Dinner in the restaurant is very good and breakfast with freshly made eggs is great!

Review collected in partnership with this hotel
Thank davorv648
Response from BastionHotels, Manager at Bastion Hotel Rotterdam ZuidResponded 24 November 2017

Dear Davorv648, Thanks for your stay at Bastion Hotel Rotterdam Zuid and see you next time! kind regards, Team E-commerce

Reviewed 1 November 2017

Unprofessional and inexperienced personnel. Causing delays during check-in and check-out without obvious reasons. On the first day there was not any cleaning service on my room. I left the room at 07:00 and returned back 20:00. Room found as I left it. I have asked...More

Review collected in partnership with this hotel
Thank dimitriosp942
Response from BastionHotels, Manager at Bastion Hotel Rotterdam ZuidResponded 13 November 2017

Dear Dimitri, Thank you for your review. We always read our reviews in a very serious light and are very sorry to read that you were unable to enjoy your stay due to the mistake made by the housekeeping. Did you mention this to my...More

Reviewed 23 October 2017

One of the elevator was out of order and nobody say that they have another elevator. So I carried my luggage by my hand till the 3rd floor. I want to have lunch in the hotel's restaurant. The menu is very poor. The waitress forgot...More

Review collected in partnership with this hotel
Thank J3043HHpeter
Response from BastionHotels, Manager at Bastion Hotel Rotterdam ZuidResponded 13 November 2017

Dear Peter, Thank you for your review and we are sorry to read about the inconvenience. Your review will be forwarded and discussed with the management so that we can improve the quality and service of our hotels! Kind regards, Team e-commerce

Reviewed 19 October 2017

I frequently use Bastion hotels and have received emails stating that there is a gift waiting for me. When I ask the reception about the gift, they sadly inform that there are no more left. I find that disappointing and if I didn't know better,...More

Review collected in partnership with this hotel
Thank haraldk61
Response from BastionHotels, Manager at Bastion Hotel Rotterdam ZuidResponded 13 November 2017

Dear Harald, Thank you for your message, and what a pity! Could you please forward me the e-mails so that I can make sure that we can send you the gifts? We are looking forward to receive your e-mail on e-commerce@bastionhotels.nl! Kind regards, Team E-commerce

Reviewed 16 October 2017

It was nice to be welcomed in the hotel by a friendly and helpfull reception staff. room was fine and clean as well as bathroom. Pleasant restaurant as well and good breakfast. I coming back to Rotterdam, I may come back

Review collected in partnership with this hotel
Thank claudem885
Response from BastionHotels, Manager at Bastion Hotel Rotterdam ZuidResponded 13 November 2017

Dear Claude, Thank you for your review! See you next time at Bastion Hotels! kind regards, Team E-commerce

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 77 - US$ 139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 77 - US$ 139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (20)
Dining (5)
Room & Suite (4)
Pool & Beach (2)
Hotel & Grounds (52)
Questions & Answers
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Rosemarie J
1 October 2015|
Answer
Response from BastionHotels | Property representative |
Dear Sir/madam, We are sorry to hear there are some problems. Could you please contact us on e-commerce@bastionhotels.nl and provide us with a reservation number aswel? Thank you in advance and have a lovely day! Kind... More
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Google Translation
Room Tips
"507 very good"
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"I am guess the higher floors would have less noise but I am not sure"
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"Good (little bit cold when we arrived)"
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"If you like you a/c please stick the keycard into the slot to power the a/c."
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