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Delflandlaan 15, 1062 EA Amsterdam The Netherlands
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1511)
Room & Suite (932)
Dining (114)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
Updated 07/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from XO Hotels Couture
Updated 07/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#90 of 419 in Amsterdam
Location
Cleanliness
Service
Value
All XO Hotels in Amsterdam are open and apply stricter measures. We would like to ask you to take these measures into account to ensure your health and that of our employees. We hope to welcome you soon for a safe and comfortable stay at one of our XO Hotels. Thank you for understanding and trust in our hotels. HELP LOCAL BUSINESS BOUNCE BACK FROM COVID: BOOK ROOMS DIRECT WITH THE HOTEL! XO HOTELS COUTURE is just steps away from the world-famous World Fashion Centre in Amsterdam, one of the largest commercial centers for the fashion industry in the world. The rooms are stylish and equipped with all modern conveniences: a flat screen smart TV television, air-conditioning, Nespresso machine and free Wi-Fi. The bathrooms have floor heating, different types of showers, and a hairdryer. Restaurant Dolce serves breakfast buffet. Every few minutes a bus or tram leaves to take you to the most popular attractions of Amsterdam. In just fifteen minutes a bus or tram will take you to the Leidseplein and the Museum Quarter, where you can find the Rijksmuseum and the Van Gogh Museum. XO HOTELS COUTURE offers the perfect starting point to make your stay in Amsterdam a trip to remember!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Coffee shop
Bicycle rental
Taxi service
24-hour security
Baggage storage
24-hour front desk
Car park
Wifi
Breakfast available
Vending machine
Concierge
Non-smoking hotel
Shared lounge / TV area
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, Dutch

Location

Full view
73Somewhat walkable
Grade: 73 out of 100
15Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
2849Reviews319Q+A100Room tips
Traveller rating
  • 1,599
  • 987
  • 160
  • 49
  • 54
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Popular mentions
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Most Recent
Natalia V wrote a review Apr 2022
1 contribution
XO Couture Hotel - Amsterdam Our experience began when an employee was fired in the lobby. The supervisor used degrading language and caused a scene making it very uncomfortable for the lobby of guests. Night 1 - We quickly realized the hygienic guarantee was being exaggerated when we were greeted by a roach in the room. Night 2 - Our room was turned over, but there was a bloody butt print on one of our beds (none of us left it). We called to the front desk to have the bloody duvet removed. They apologized and 30 minutes later sent a housekeeper to the room. She was very rude and threw the new bedding on our luggage (which was not clean). Then she grabbed the bedding and rudely walked off. We did not exchange even a word with her. She entered and stomped off in under 2 minutes. We called the desk and explained we would like clean sheets. We also noticed the bathmat and towels were very dirty despite "being clean". Night 3 - Whiles showering I realized there were words written on the shower walls that were apparent when the shower fogged up. We complained to the desk that our room was not being cleaned to our satisfaction and we were worried about cleanliness due to covid. We were helped by Amy who was friendly and understanding, but ultimately unable to help us have the room cleaned. We spoke to the front desk when a manager was on duty, but she was rude and unhelpful. Amy had offered us a complimentary late checkout as it was all she could do to help and the manager said that was sufficient for the issues we dealt with. She said they were short staffed and she confirmed she did not care that we felt the room was dirty. We were checking out so no longer her problem. I did not feel safe or welcomed in the hotel. I ended up buying our own disinfecting supplies and cleaning. Rude service, dirty rooms, bad managers. I understand being short staffed, but you could at least communicate and ensure cleanliness standards are being enforced. I would be fine waiting for my room to be cleaned as long as were were told. There are better ways to handle this situation. I hope new management resolves this issue.
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Date of stay: April 2022
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Vanessa A wrote a review Apr 2022
11 contributions
+1
Stayed here as a group of four friends for a 3 night stay. On arrival, was greated by the fabulous Rania. Like previous reviews have said she was kind polite and very helpful, just what you want after travelling. We were given room 1107, top floor. The room was fantastic, double bed in one area and 2 singles in another area, so comfy. Rainfall shower and deep bathtub with shower and a range of toiletries. Room had 2 tvs, iron and ironing board, nesspresso machine with supplies. The only thing I would say as four ladies doing hair and makeup, there wasn't any mirror near the plugs or any lights above the main mirror for makeup. Breakfast was self serve, a good range for all tastes. Luggage room was handy also. Number 2 tram stop outside which took about 20/30 mins to get to the centre. Would I stay here again....DEFINITELY!
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Date of stay: April 2022Trip type: Travelled
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Beckie wrote a review Apr 2022
bristol2 contributions
We had a pleasant stay, by no means terrible but definitely room for improvement Pros - Close to tram stop, number 2 tram stops right outside. - Really good breakfast, lots of choice and hot food hot. - Good size room (we had comfort double) - Early check in/late check out options, luggage room if you don't want to pay the extra Cons - Ordered pastries as coming for my husbands birthday but these were forgotten and I had to get them to refund - Slow draining shower (we did tell reception but did not get fixed), the tray would fill up and leak out the door flooding the bathroom. - No spare pillows and those on the bed were small in size for the size bed. - Noisy cleaner in the mornings. The noise travels through the corridor so you could hear her going in and out of the rooms banging doors.
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Date of stay: April 2022Trip type: Travelled
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WilliamB wrote a review Mar 2022
Glasgow, United Kingdom742 contributions24 helpful votes
Great hotel which has went above and beyond to accommodate my many changed bookings due to covid. Excellent staff and the comfiest beds ever. The breakfast is also worth booking too. Returning again this October.
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Date of stay: March 2022
Rooms
Service
Sleep Quality
Trip type: Travelled
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HHSGAL wrote a review Mar 2022
Singapore, Singapore60 contributions60 helpful votes
I stayed here recently and firstly location is not too bad, a little on the outskirts but the Tram number 2 stop is just outside less than 3 min walk so its quite convenient, nearby there are supermarkets within 10min walk, special mention to the new staff Rania from Dubai and You You from China who were really nice and kind throughout the entire stay. Rooms are spacious and beds are comfy, only downside is that there is no kettle to boil water and that they will charge for early check-in and late checkouts at Euro $5 an hour and Euro $10 an hour, they should at least as a gesture of goodwill give or take an hour late check-out or early check-in complimentary esp during these times when the hotel industry is trying to gain more guests. Also the reservations is very rude and unhelpful he or she didnt give any mention of his or her name but if you need any help just call the hotel straight and talk to Rania or You You and they will provide at least 10 times better service than most of the other staff who usually have black faces every time of the day... Still would return to this hotel because of these 2 awesome staff! Hopefully the rest of the hotel staff can learn better manners and customer service from these 2 gems.
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Date of stay: March 2022
Cleanliness
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1 Helpful vote
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Nickyex99 wrote a review Mar 2022
Exeter, United Kingdom7 contributions7 helpful votes
Just got home from a long weekend at the XO .. what an absolutely great hotel! The tram is literally outside the door and runs every 5-10 minutes right into the centre … it cost us €25 for a tram card and we definitely got our monies worth. The rooms are fantastic and breakfast was delicious Will definitely return to this amazing city and fabulous hotel
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Date of stay: March 2022Trip type: Travelled
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Ngoc K wrote a review Mar 2022
Redmond, Washington12 contributions4 helpful votes
The location is phenomenal. It is not at the center of Amsterdam but a 25-30 min tram ride away. The good news is that the tram is literally in front of of the hotel so you can catch one every 10 mins or so. The ride into "downtown Amsterdam" is a great one because you get to see everything. (canals, churches, etc.) Very fun and scenic ride. Great for kids. There are several grocery stores within 2-3 minute walk of the hotel should you need anything. Wifi worked perfectly fine in our room, all appliances worked for us. The area is quiet and safe. The hotel is roomy with a large bathroom. The water pressure is great. I would recommend you book the breakfast buffet at least once because there is a lot of variety. For myself and my two kids (4, 8), we spent 16 Euros for breakfast which is cheap compared to the breakfast places in the downtown area. There is a vending machine where you can buy an umbrella and bus passes! The bus passes are 24, 48, and 96 hr. They have both adult and children passes. The machine doesn't take credit card so have some Euros with you.
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Date of stay: March 2022
Location
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Room Tip: The three single beds configuration is two attached and one not.
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1 Helpful vote
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milchard wrote a review Feb 2022
bolton5 contributions2 helpful votes
Great welcome with friendly service. Comfy beds with weirdly small pillows. Room amenities basic. Room service poor, cups never washed and drink products( coffee pods, tea, creamer only) not re stocked. Late reception staff unhelpful, struggled to get hot drinks ( which for some reason is difficult in this area) snacks etc. if you need purely a bed and shower this place is perfect. Would stay again knowing what to expect but if you need want ‘ service’ pay a bit extra.
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Date of stay: February 2022Trip type: Travelled
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pmlousa wrote a review Dec 2021
Lisbon, Portugal80 contributions40 helpful votes
I stayed here for two nights during a business trip to the Netherlands last October. I liked the hotel: modern and efficient, small rooms, but with all the basic stuff needed (the cofffee machine didn't work though). I didn't stay many hours at the hotel because we were on a tight schedule, but it was a very nice and pleasant stay: quiet and comfortable. The only minus I must point out is that they enforce a self check-in/check-out with the entrance hall kioks that is far from being obvious. It was messy as me and my colleagues had a joint booking and we needed help from two employees in order to get the proper check-in done. Only after several attempts did we manage to finally have our desired room keys. Maybe it would be nice if the hotel either make this check-in simpler or go back to the conventional service as this way of doing things doesn't seem to be yet an asset...
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Date of stay: October 2021
Value
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Trip type: Travelled
2 Helpful votes
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123JaneG456 wrote a review Nov 2021
Guildford, United Kingdom11 contributions4 helpful votes
First room had no wifi and fridge didn't work. Replacement room had a broken coffee machine. In 4 days there was no housekeeping in either of the rooms we had. Rooms were otherwise adequately comfortable. When we complained about no wifi in the room we were told that all of the rooms on that side of the hotel had a problem with wifi. Very convenient for tram number 2.
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Date of stay: November 2021
Location
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1 Helpful vote
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PRICE RANGE
$91 - $159 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Best Western Premier Hotel Couture
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamAmsterdam New West / Slotervaart / Westlandgracht
NUMBER OF ROOMS
158
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Frequently Asked Questions about XO Hotels Couture
Which popular attractions are close to XO Hotels Couture?
Nearby attractions include Room of Riddles (0.3 km), Verwachtingsvol (0.4 km), and World Fashion Centre Amsterdam (0.4 km).
What are some of the property amenities at XO Hotels Couture?
Some of the more popular amenities offered include free wifi, dry cleaning, and laundry service.
Which room amenities are available at XO Hotels Couture?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at XO Hotels Couture?
Guests can enjoy breakfast during their stay.
Is parking available at XO Hotels Couture?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to XO Hotels Couture?
Conveniently located restaurants include Drovers Dog, Cedars Libanees Restaurant, and Corner Bakery - Amsterdam Nieuw West.
Are any cleaning services offered at XO Hotels Couture?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at XO Hotels Couture?
The staff speaks multiple languages, including English and Dutch.
Are there any historical sites close to XO Hotels Couture?
Many travellers enjoy visiting Anne Frank House (3.9 km), Concertgebouw (2.6 km), and Portuguese Synagogue (4.7 km).