Just on the outskirts of the city this little hotel has everything to make your stay enjoyable , close to restaurants if you want to avoid town and other famous things Amsterdam is known for is just around the corner , overall very clean modern place and the front desks help to get us day trips and other things was 1st class , would go back easily
As a Marriott Titanium Elite, I have stayed at many properties and this one does not have the same basic standards. As an example my sheets were so worn that they were threadbare. I g]had towels that we’re frayed, there was one staff member that was so abrasive. However another that checke me in was very pleasant and helpful. They made it very clear this was NOT a Marriott which I found interesting and not fitting into the corporate mindset I expect with Marriott. Lobby had very worn furniture and since there was no other seating areas we used it frequently. The restaurant attached which is not related wouldn’t even let us come in for an afternoon cocktail as all tables were booked for dinner, yet it was only 3:;30. They finally let us sit down for a cocktail one afternoon when we promised we would not stay long.…
This hotel is just wonderful. Rooms are decent sized and well-appointed. Very clean with lovely canal views. What is truly exceptional are the staff. Bjorn literally saved me from a major hassle. He spent at least 2 hours on phone with an airline that was giving me a hard time changing my flight. Italian airline customer service is horrible and he handled it all for me. Breakfast there is sooo worth it. Just ask 4 a room that isn't in close proximity to the bar and you'll have a nice quiet room.
Conveniently located in de Pijp, this cool hotel lobby invites guests to sit in "the study" on leather sofas and have a drink from the trendy bar/Japanese restaurant adjacent to the lobby. I'm not sure why there is a row of ceramic hippo faces lining the wall but it is visually arresting nonetheless. It's walkable to almost everything, including a metro stop nearby. The front desk service was outstanding. Buren, who checked me in, offered a glass of champagne. After check in, he offered concierge services including making reservations for recommended restaurants and activities. The guest room itself was cool with sleek, black glass enclosures for the closet and the bathroom. The furnishings were comfortable and they had the best pillows I ever lay my head on
My trip was part business part leisure and the hotel catered well for both! Room's were spacious and quiet and mine had a desk for the business part. Really enjoyed the Japanese food downstairs in the restaurant too.
The location is fabulous and the staff are wonderful.. They were helpful with many recommendations. The outdoor bar was comfortable and inviting. We did not use the restaurant but the menu looked inviting. The room was small but doable.The weather was hot and the room remained hot even at night.
What a great find. Its a great neighborhood, that is thriving with restaurants and shops. It felt like going to a nice quiet neighborhood that was so near hustle and bustle, but away from it too. A great find
Gorgeous room, great balcony, superb bed, quiet night, and delicious breakfast. Like any city hotel with a popular restaurant you need to book in advance if you want to guarantee a table. It would be nice if there'd been a separate bar/communal area for hotel guests. Minor issue though, this is a great hotel! Would def recommend.
Coming from a Viking River Cruise that ended in Amsterdam, we actually felt like there was less space in our hotel room than on the ship. The other disappointment was that there was no included breakfast, which is the norm at the Luxury Collection Hotels for guests with elite status.
Reception staff was friendly, however many wearing undershirts, no apparent uniform attire. Restaurant staff was outstanding, very professional. Rooms weren't consistent. One room had robe & slippers, other had neither. AC worked great, keeping rooms cool. Shower with tub was a total headache, leaving water splashing all over. Maintenance couldn't figure out how to adjust clock time to not be in 24HR format. In room refrigerator didn't have any temp control and was not cold unless items touching the heat exchanger in the back. No ice maker, but restaurant provided ice upon request. Entry security dressed like a professional bouncer, but often distracted on his phone, not even watching who entered. Adjacent red light district was a total surprise and disappointment that wasn't mentioned by the hotel, nor website. Plenty of great dining options within short walking distance. Open street market only 3 minute walk. About 20 minute walk to museums. Although associated with Marriott, the property doesn't include the usual Bonvoy benefits.…