We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Citadel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Hotel Citadel
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

796 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 560: English reviews
Dublin, Ireland
Reviewed yesterday NEW

Location perfect, tram stops right outside, quiet enough though I was awaken by people yelling in the halls 2 nights in a row, lovely staff, very clean rooms though the shampoo and body wash were awful for my hair and skin so best to bring your own

Review collected in partnership with this hotel
 Report
Helpful?
Thank kkerriee
Helsinki, Finland
Reviewed 2 days ago NEW

After many hours walking to find a place to spend our night, me and my wife we found this very nice and hiding hotel. I am a hotel manager in Finland, and i would like to give only two advises to your hotel: first to change your mattress because they sink too much, and second, during the breakfast my wife...

Review collected in partnership with this hotel
 Report
Helpful?
2Thank Johannes J
Lugano
Reviewed 1 week ago

perfect value for money!! Really nice hotel in city centre!! staff helpfull!! room small but really nice and clean, with electric kettle for tea, coffee machine and small tablet!! Great breakfast!! I strongly recommend it :-)

Review collected in partnership with this hotel
 Report
Helpful?
2Thank ltenca_222349
nzcitadel, Receptionist at Hotel Citadel, responded to this review

Dear Sir/Madame, Thank you very much for your stay at hotel Citadel, Amsterdam. It is good to hear that you enjoyed our breakfast. We also appreciate you feedback on this. Also thank you for the nice words about the room. We are thrilled to read that you would definitely recommend hotel Citadel to family and friends! We do wish to...

A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 1 week ago

The hotel is placed in a central position, close to the bus and tram stops and the ratio price/quality is very good. Breakfast was very abundant. Personnel very very kind and available to give any type of information about the city and the more important places to visit. I would recommend it to my friends.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank A TripAdvisor Member
nzcitadel, Receptionist at Hotel Citadel, responded to this review

Dear Sir/Madame, Thank you for choosing to stay with us and taking the time to share your experience here on TripAdvisor. Our reception staff is always happy to help you to make bookings for tours in Amsterdam and to help you with directions. Once again, thank you for your comments, and I do hope that I can personally welcome you...

London, United Kingdom
Reviewed 1 week ago via mobile

I stayed here over the weekend for New Year's Eve, this was the cheapest hotel near Dam Square we could find when we was booking so we didn't expect much but we was very surprised! It's a 5 mins walk from Central Station and the same to Dam Square. We was in a room on the 6th floor, room had...

 Report
Helpful?
2Thank Jellie123
nzcitadel, Receptionist at Hotel Citadel, responded to this review

Dear Sir/Madame, Thank you for choosing to stay with us and taking the time to share your experience here on TripAdvisor. It is good to hear that you enjoyed our breakfast. We also appreciate you feedback on this. Also thank you for your feedback about the room, and the plug for blow dry your hair. If we know things like...

Edmonton, Canada
Reviewed 1 week ago

I did my reservation online and worked out very well. There were no hidden charges. Location was excellent due to it's vicinity to central station and all other touristic places. Breakfast was good and hotel service and rooms were good. Good value for money paid

Review collected in partnership with this hotel
 Report
Helpful?
3Thank Adnan A
nzcitadel, Receptionist at Hotel Citadel, responded to this review

Dear Adnan, Thank you for your stay at Hotel Citadel and for leaving a review. It gives us great pleasure reading that you have enjoyed your stay with us. It is great to read that you have enjoyed our central location. We hope to welcome you again in the near future at Hotel Citadel, Amsterdam. Kind regards, Receptionist Hotel Citadel

London
Reviewed 1 week ago

Small is very small and very noisy from the outside and inside as was near the elevator. Beds were not comfortable. Bathroom needs updating. Maybe it's a good value for money, but next time I'll pay more and stay in a better hotel.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Rubicohen
nzcitadel, Receptionist at Hotel Citadel, responded to this review

Dear Sir/Madame, Thank you for taking the time to review our hotel. We appreciate your feedback and we want to let you know we regret that you have felt a bit of disappointment during your stay. We hope that you told this to the receptionist, we are here 24 hours to help the guest where we can for example to...

Melbourne, Australia
Reviewed 2 weeks ago

Perfect location to get around easily, trams right out front, train station a 10 minute walk. Restaurants, cafes and shopping strip so close. Easily accessible to all attractions including the sky look out over Amsterdam, the red light district, hiring bikes. The hotel staff were so fantastic and helpful. They gave us great advice on where to visit and how...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Jaemeel
nzcitadel, Receptionist at Hotel Citadel, responded to this review

Dear Sir/Madame, Thank you so much for your review. It is great to read that you have enjoyed our central location. Your lovely comments regarding our Team Members, who always take great pride in providing the best service possible, will be shared within our team. Once again, thank you for your comments, and I do hope that I can personally...

Omagh, United Kingdom
Reviewed 2 weeks ago

This hotel is one stop on the tram from the cental station, and a couple of minutes walk from Dam Square, so is very central. It is also a 10 minute walk from the Anne Frank house, along small streets and over several canals. Booking is easy with the hotel and has more perks if booked directly. There is a...

 Report
Helpful?
2Thank sorebackneck
nzcitadel, Receptionist at Hotel Citadel, responded to this review

Dear Sir/Madame, Thank you so much for taking the time to write this nice review this is really appreciated. It is great to read that you have enjoyed our central location. Thank you for your feedback about the rooms, sorry for the radiator but thank you for letting us know about this. We hope to welcome you again in the...

London, United Kingdom
Reviewed 2 weeks ago

I stayed here on business in Amsterdam and would definitely stay again. Easy reach from the station and a short walk from the town centre, this hotel was hard to fault. There was a nice breakfast laid out in the morning which I appreciated [endless coffee is always nice, but make sure you get down there before breakfast ends] and...

 Report
Helpful?
3Thank ruby635
nzcitadel, Receptionist at Hotel Citadel, responded to this review

Dear Ruby, Thank you very much for your stay at hotel Citadel, Amsterdam. It is good to hear that you enjoyed our breakfast. We also appreciate you feedback on this. It is great to read that you have enjoyed our central location. Fantastic to hear you would definitely return to our hotel. We hope to welcome you back very soon!...

96 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (77)
Viewed
View from Room (5)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (22)
Viewed
Bathroom (9)
Viewed
Dining (1)
Viewed
0:59
Videos (1)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (19)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (7)
Viewed
Dining (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Amsterdam hotels
Centrum
Hotel The Exchange
Hotel The Exchange
#103 of 361 in Amsterdam
1,103 reviews
Centrum
Hotel Sint Nicolaas
Hotel Sint Nicolaas
#76 of 361 in Amsterdam
816 reviews
Centrum
WestCord City Centre Hotel Amsterdam
Show Prices
Show Prices
Show Prices
Centrum
BEST WESTERN Dam Square Inn
BEST WESTERN Dam Square Inn
#134 of 361 in Amsterdam
741 reviews
Red Light District (De Wallen)
Hotel Luxer
Hotel Luxer
#66 of 361 in Amsterdam
934 reviews
Centrum
Hotel Cafe Corner House
Hotel Cafe Corner House
#141 of 361 in Amsterdam
390 reviews
Show Prices
Show Prices
Show Prices

Staying in Centrum

Neighbourhood Profile
Centrum
Amsterdam’s buzzing hub, with its sprawling network of tram rails and a seemingly constant flow of tourists and commuters, yields convenient access to some of the best sightseeing, shopping, and street life in Europe. Closest at hand are the Royal Palace, the quaint shops of Haalremmerdijk, the pedestrianized zones Kalverstraat and Dam Square with popular neighborhoods such as the Red Light District, and the Canal Ring hardly more than a moment’s stroll away. With the well-connected Centraal Station as Centrum’s base, it's easy to travel farther afield via one of the city’s iconic trams.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Multilingual Staff

Additional Information about Hotel Citadel

Address: Nieuwezijds Voorbrugwal 100, 1012 SG Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Centrum , Dam Square
Price Range: ₹ 7,567 - ₹ 17,825 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Citadel 3*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Priceline and Booking.com so you can book your Hotel Citadel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Citadel Hotel Amsterdam
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Citadel staff and other travellers.
10 questions
Ask a question
1 month ago
Omagh, United Kingdom
3 months ago
Minneapolis, Minnesota

See all questions (10)

Questions? Get answers from Hotel Citadel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“About 6-8 steps down to lift to reach all floors so not suitable gor wheelchair users”
 of 5 bubbles sorebackneck, 4 Jan 2017 | Read review
“Rooms at rear are quieter hoqever offer no views”
 of 5 bubbles 935clivep, 30 Oct 2016 | Read review
“Higher rooms have less street noise”
 of 5 bubbles richardbJ3432CQ, 30 Oct 2016 | Read review
“My room was on 5th floor - very quiet, but overlooking noisy street when windows open. No problems getting to sleep.”
 of 5 bubbles BruggeisCool, 27 Aug 2016 | Read review
“if you dont mind the traffic ask for a bedroom facing road.”
 of 5 bubbles M7246RClouisel, 28 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay