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Mercure Hotel Amsterdam City

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Mercure Hotel Amsterdam City
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1,906 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Hotel Amsterdam City
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Showing 947: English reviews
Oakville, Canada
Reviewed 18 March 2014

I stayed here for 3 nights in March 2014 and found hotel clean and comfy, though hotel lobby is under renovation these days. Staff was courteous and helpful. Could check in at 2 pm only though I reached hotel at 10 am. Waited in the restaurant till that time. Hotel is well connected to central amsterdam through Overamstel Metro station...

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Helpful?
2Thank Karan_Manoj
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Sir / Madam, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Barrow-in-Furness, United Kingdom
Reviewed 17 March 2014 via mobile

Loved this hotel - everything was wonderful. The staff are very friendly. Good location with easy access to the metro. Very clean hotel with outstanding breakfast served until 12! Nice and quiet for an undisturbed sleep. Good value for money - highly recommended.

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Helpful?
1Thank catherine214
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Sir / Madam, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Cardiff, United Kingdom
Reviewed 17 March 2014

I stayed in this hotel recently with 5 of my friends, we were in amsterdam to celebrate my friends 30th birthday, we checked into the hotel on the friday night and unfortunately the member of staff that dealt with us behind the desk was extremely rude and unhelpful, however the rest of the staff we spoke to over the weekend...

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Helpful?
2Thank CCorbett86
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review

Dear sir/miss, Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Paris
Reviewed 17 March 2014

I was so happy the view and the staff very good and clean i advice every body to book this hotel i love it its near the river and high i love it and the rooms are clean and big enough and the food is good

Review collected in partnership with Galahotels.com
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Helpful?
Thank Mahmoud H
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Sir / Madam, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Lombardy, Italy
Reviewed 17 March 2014

I'd like to spend some words about this Hotel since it's a great location not only suitable for business trips rather than a relaxing night after several business journeys. Please enjoy a glass of very good beer and ask the maid for some foods suggestions.. she will drive you in the choice.

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Helpful?
Thank paolo c
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review

Dear sir/miss, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Rotherham, United Kingdom
Reviewed 12 March 2014

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank ceb2011
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review

Central Scotland
Reviewed 10 March 2014

I stayed here in September 2013 with family and friends for several nights while visiting friends in the area and going to a gig in the Amsterdam Arena. Arrival - We were quickly greeted by the friendly, well-spoken receptionist and within a couple of minutes, had the cards to our rooms which were on the 10th floor. Plenty of lifts...

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Helpful?
1Thank John H
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Sir / Madam, First of all I would like to thank you for your feedback regarding your stay. Your feedback is very important to us as we try to improve our services every day. It is correct that we are located just in the outskirts of Amsterdam, but in retrospect the public transportation is fairly close by and in...

barnstable
Reviewed 9 March 2014

The review would have been much higher had I not been charged for early check in, be aware! I did inquire about early check in when the reservation was initially made but did not specify and was not told at check in that we were charged 50.00 euros. We were initially supposed to arrive at 0900 but did not come...

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Helpful?
1Thank pat g
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review

Dear sir/miss, Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I'm very sorry to hear about your experience with the early check in costs. My apologies that this has not been...

Eau Claire, Wisconsin
Reviewed 28 February 2014

The hotel was nice, the staff were very friendly. The room was clean and the bed comfy. We had a great view on the 16th floor. Travel to the city center was easy as the metro station was not far. We did eat in the restaurant one night and the food was good.

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Helpful?
1Thank Theresa P
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Sir / Madam, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Pune, India
Reviewed 24 February 2014

this is a nice hotel , but little far from central city , can get to central city by metro , which is mins journey.nice clean rooms , on the main side they have spacious lobby , nice lifts , staff is excellent, never found such good staff , excellent , must stay place with family , food is also...

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Helpful?
1Thank marlecha80
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Sir / Madam, First of all I would like to thank you for your feedback regarding your stay. Your feedback is very important to us as we try to improve our services every day. It is correct that we are located just in the outskirts of Amsterdam, but in retrospect the public transportation is fairly close by and in...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Hotel Amsterdam City is an entirely non-smoking, modern 4 star hotel. Situated in the south of Amsterdam, close to the Amsterdam RAI Event Centre and just 15 minutes away from the centre of Amsterdam. The hotel is close to the A2 and A10 motorways and just 15 km from Schiphol Airport.The hotel offers modern rooms, free WIFI-access, a breakfast restaurant L"Ambiance,a la carte restaurant La VOC, a bar, 14 meeting rooms and leisure facilities including a modern fitness centre, sauna and steam room ... more   less 

Additional Information about Mercure Hotel Amsterdam City

Address: Joan Muyskenweg 10, 1096 CJ Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam
Price Range: ₹ 5,769 - ₹ 16,403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Amsterdam City 4*
Number of rooms: 368
Reservation Options:
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Also Known As:
Mercure Amsterdam
Hotel Style:
#60 Business Hotel in Amsterdam
#65 Family Hotel in Amsterdam
#73 Luxury Hotel in Amsterdam
#94 Romantic Hotel in Amsterdam
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Amsterdam City staff and other travellers.
83 questions
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Questions? Get answers from Mercure Hotel Amsterdam City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be a premier guest”
N3440UXbills, 17 Apr 2017 | Read review
“travel with Trafalgar travel!”
221cathyc, 10 Apr 2017 | Read review
“The rooms are small but nicely done. For 2 people the design with the sliding door for the bathroom is a bit silly and provides no privacy for the bath room. I found the matress to be very hard and the pillows inadequate; sleeping comfort at any regular IBIS in my view is better. Good breakfast. Very limited food choices in the bar but good internal store. Really annoying is the parking service. It was not possible to get a ticket working for 5 days in a row. Everytime I had to stand in line again to clear the parking ticket. Very annoying when busses arrive or at peak times.”
450bj_rnk, 5 Apr 2017 | Read review
“Not at the city center but affordable and nice and clean”
272muratm, 13 Mar 2017 | Read review
“Higher floor with Amsterdam City View”
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the_traveller_greg, 14 Jan 2017 | Read review
5 of 5