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All reviewsprivilege roommetro stationnice hotelminute walkamstel rivershuttle servicepublic transportstayed here for one nightbusiness tripper daybreakfast was excellentmini barcentreeurostaxiraiaccor
Very nice, friendly and polite people at the hotel
Clean and comfortable bedroom
Good quality of breakfast
Not far from metro, so easy to go to Schiphol airport and Amsterdam central station
Rapid response from the staff to my e-mail
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Before arriving in this hotel, I exchanged some mails to the front desk, they respond to me very fast it was very professional.
When we arrived, such a nice surprise we have been upgraded for our first stay in Amsterdam, the hotel is very clean,...More
I stayed here along with my family for three nights. The first night was along with a Travel Company group and the next two nights were on our own. I had read the reviews of this hotel on TripAdvisor and after satisfying myself decided to...More
A pleasant hotel, but the location is far from ideal for tourists. The staff were helpful and sent information by email prior to my visit, but it is too far out of town. Who wants to take half an hour to the centre? It is...More
Response from RenskevanHoof, Management Assistant at Mercure Hotel Amsterdam CityResponded 4 weeks ago
Thank you for your valuable feedback! I will make sure we will sort out the issue with the wake-up calls, so in the future this will not be causing any further troubles. We do hope that, besides the location of the hotel, you...More
Staff were lovely and room was clean. The location is in the middle of nowhere and in the rain a long walk to public transportation. The staff were helpful and after a long flight we were happy to sleep.