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Mercure Hotel Amsterdam City

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1,797 Reviews from our TripAdvisor Community

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Showing 891: English reviews
Cairns, Australia
Reviewed 4 days ago NEWvia mobile

We were welcomed by the lovely Nicolette who helped us check in very promptly. The breakfasts were amazing, beds very comfortable and staff very friendly. The hotel is obviously undergoing refurbishment as the towels were very threadbare and room decor needs attention. Great walk to the rail and a short walk to fabulous restaurants and markets nearby. Heineken brewery is...

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Helpful?
Thank 100Helen100
Greater London, United Kingdom
Reviewed 6 days ago NEW

I stayed at different Mercure Hotel all over Europe and this is the best one. Not in the heart of Amsterdam but close to metro station. Very helpful reception and concierge, large and very clean room and bathroom and excellent breakfast. Hope will come back soon, thank you

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Thank Gregorius S
Reviewed 1 week ago via mobile

Very clean hotel room clean everyday spent 5 nights at this hotel & really enjoy we when for Xmas me my husband & my 6 year old daughter. We bought the tickets for the metro it's like a train what when into the town which was good.

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Thank Amy7710
Laura H, Public Relations Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Amy, Thank you for sharing your pleasant experience in Mercure Hotel Amsterdam City. Hopefully we will see you, your husband and lovely daughter again soon! Sincerely Laura Heeringa

Bucharest, Romania
Reviewed 1 week ago

A hotel very pleasant to about 10 minutes walk from the metro (51 by the Central Station - another 10-15 minutes of travel) in a quiet area isolated slightly but which is complemented by the hotel facilities and staff. Thank you staffului who greeted us on therefore Sergio and those who ran on departure Xadim cute talk show and pretty...

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Helpful?
Thank ipanazan
Laura H, Guest Relations Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Ipanazan, Thank you for your kind words on our staff. I will share them with Sergiu, Xadim and Valeria as they will certainly appreciate it! Will we see you again soon? Sincerely, Laura Heeringa

Brisbane, Australia
Reviewed 1 week ago

This was a nice hotel, we only stayed the one night. The location isn't in the city centre but is near a stadium. The area seemed pleasant and the hotel was clean and had a nice view of the canals and the area. The bathroom was spacious.

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Thank Nicholas P
Sioux Falls, South Dakota
Reviewed 1 week ago

This is a Modern, Clean, Beautiful Hotel on the canal. Rooms are large and have all the Modern Amenities. The staff was helpful and very friendly. The cruise boat dropped us off right at the back door after an evening dining and site seeing on the water.

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1Thank Evie R
County Cork, Ireland
Reviewed 1 week ago via mobile

Our stay was part of the Andre Rieu package, believe chosen as close to Ziggo Dome where concert took place. Reception staff very helpful and friendly.Bedroom spacious, very clean, large soft comfy bed. Fridge and kettle provided. Room was not ready on arrival, so decided to have a drink at the bar while waiting. Barmaid told us it was not...

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1Thank Valerie R
A TripAdvisor Member
Level Contributor
5 reviews
Reviewed 1 week ago via mobile

A quirky, aesthetically pleasing hotel with pleasant staff and close to Overamstel metro station. Our room was clean, modern and well kept. In our room the shower water had overflown onto the bathroom floor, we reported this to reception and it was promptly fixed by the maintenance man. The room was rather warm, but I would definitely stay here again!

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Thank A TripAdvisor Member
Hertfordshire, United Kingdom
Reviewed 1 week ago

Staying at the Mercure Hotel Amsterdam city was a lovely experience. What a pleasant welcome from the hotel reception. They were very helpful and assisted us with storing luggage, with directions to the rail network into the centre of Amsterdam and even having rail tickets available for us to purchase. A particular mention for Xadim who gave outstanding customer service,...

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Thank lynndy2017
Reviewed 1 week ago via mobile

Do not miss out on this good hotel. Very quiet, staff very friendly, abundent breakfast, clean, just 10 mins away from the Metro. This hotel is near a canal and has boat trips everymorning and also offers good value for money taci service. All the staff is professional especially Angela who remains focused, very helpful with just the right smile...

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Helpful?
Thank Jeffrey H

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Hotel Amsterdam City is an entirely non-smoking, modern 4 star hotel. Situated in the south of Amsterdam, close to the Amsterdam RAI Event Centre and just 15 minutes away from the centre of Amsterdam. The hotel is close to the A2 and A10 motorways and just 15 km from Schiphol Airport.The hotel offers modern rooms, free WIFI-access, a breakfast restaurant L"Ambiance,a la carte restaurant La VOC, a bar, 14 meeting rooms and leisure facilities including a modern fitness centre, sauna and steam room ... more   less 

Additional Information about Mercure Hotel Amsterdam City

Address: Joan Muyskenweg 10, 1096 CJ Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam
Price Range: ₹ 4,947 - ₹ 12,660 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Amsterdam City 4*
Number of rooms: 368
Reservation Options:
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Also Known As:
Mercure Amsterdam
Hotel Style:
#12 Best Value Hotel in Amsterdam
#60 Business Hotel in Amsterdam
#65 Family Hotel in Amsterdam
#75 Luxury Hotel in Amsterdam
#94 Romantic Hotel in Amsterdam
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Amsterdam City staff and other travellers.
68 questions
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Questions? Get answers from Mercure Hotel Amsterdam City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor with Amsterdam City View”
  • From different view
  • Normal view
 of 5 bubbles the_traveller_greg, 14 Jan 2017 | Read review
“Rooms at the back and side overlook the canals. Good location for visiting the Ziggo Dome”
 of 5 bubbles lynndy2017, 8 Jan 2017 | Read review
“6th floor appeared to be quiet.”
 of 5 bubbles FJ2205, 29 Dec 2016 | Read review
“If you get room 1721 ask for a new room!”
  • Room 1721
 of 5 bubbles dan_elp2014, 18 Nov 2016 | Read review
“Choose a high floor in tower B overlooking the river for great views, corner rooms in this tower are quiet.”
 of 5 bubbles edd724, 6 Nov 2016 | Read review
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