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Hotel The Exchange

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Traveller (675)
Room & Suite (421)
Dining (52)
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Overview
  • Excellent36%
  • Very good41%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“star room”(66 reviews)
“dam square”(83 reviews)
“great location”(141 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Suites
Multilingual Staff
Free Parking
Breakfast included
Air Conditioning
3 Star Hotel
All hotel details
Additional information
Offers from Hotel The Exchange
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,316)
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Traveller rating
361
317
121
48
33
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361
317
121
48
33
Show reviews that mention
All reviewsstar roomdam squaregreat locationthe cafe downstairsdamrak streetcentral stationthe red light districtquirky hotelthree starvending machinesmall roomamsterdam centraalshower roomcomfy bedloved this hotelfew minutes walkbooked this hotel
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11 - 15 of 880 reviews
Reviewed 4 weeks ago via mobile

I’m so disappointed — this was a total waste of money. I can’t believe we spent $300/night after taxes. We thought we were booking a three star hotel, but not informed that we were getting what the hotel calls a “two star” room in the...More

2  Thank SKLTW
Response from HotelTheExchange, General Manager at Hotel The ExchangeResponded 4 weeks ago

Dear SKLTW, thank you for your feedback. We are sorry to read your stay wasn't as good as you expected it to be. As all our 61 rooms are different, we hope you will choose our hotel again, so we can welcome you in one...More

Reviewed 4 weeks ago via mobile

First trip to Amsterdam. Great experience was had at this hotel. Room little small but better than expected for 2*. We had a funky white & black room. Staff friendly, guy at check in & out was lovely! Great having a bag storage room. Will...More

Thank sammiep14
Response from HotelTheExchange, General Manager at Hotel The ExchangeResponded 4 weeks ago

Dear sammiep14, thank you for your nice review. We are happy to read you enjoyed your stay. As all our 61 rooms are different, we hope we may welcome you again Amsterdam. For the best rates, please book via our own website. Kind regards, Hotel...More

Reviewed 5 weeks ago

The location is central. The building is modernised. It has an arty 'fashion' theme to the rooms, which is quite fun, but my room was entirely draped in orange cloth, so it was hard to access the window, and was very poorly lit. The window...More

1  Thank andyedinburgh2018
Response from HotelTheExchange, General Manager at Hotel The ExchangeResponded 4 weeks ago

Dear andyedinburgh2018, thank you for your review. We are happy to read you enjoyed your stay in our hotel. However also sorry to read that the service and cleanlieness in Café Stock was poor. We do hope we may welcome you again in one of...More

Reviewed 17 April 2018

Art first glance you would not appreciate what is behind the door of this hotel. It is simply one glass door between a pizza place and Stock café. You walk down the narrow corridor to the receptionist in a little booth. At first I wondered...More

1  Thank Enny011
Response from HotelTheExchange, General Manager at Hotel The ExchangeResponded 4 weeks ago

Dear Enny011, thank you for your nice review. We are happy to read you enjoyed your stay. As indeed all our 61 rooms are different, we hope we may welcome you again Amsterdam. For the best rates, please book via our own website. Kind regards,...More

Reviewed 16 April 2018

Pros: Near the Central station, helpful staff and that is it. Cons: Tiny, dark, noisy room in the attic. Thought we had booked a decent double room for the price we paid only to find that we had a room with a shower wet room...More

2  Thank Mark H
Response from HotelTheExchange, General Manager at Hotel The ExchangeResponded 4 weeks ago

Dear Mark H, thank you for your feedback. We are sorry to read your stay wasn't as good as you expected it to be. As all our 61 rooms are different, we hope you will choose our hotel again, so we can welcome you in...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Details
Price range
US$ 152 - US$ 385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#85 Romantic Hotel in Amsterdam
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 152 - US$ 385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#85 Romantic Hotel in Amsterdam
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (675)
Room & Suite (421)
Dining (52)
Family and Play Areas (7)
Nearby
Centrum
Amsterdam’s buzzing hub, with its sprawling network of
tram rails and a seemingly constant flow of tourists
and commuters, yields convenient access to some of the
best sightseeing, shopping, and street life in Europe.
Closest at hand are the Royal Palace, the quaint shops
of Haalremmerdijk, the pedestrianized zones
Kalverstraat and Dam Square with popular neighborhoods
such as the Red Light District, and the Canal Ring
...More
Questions & Answers
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Kara C
10 April 2018|
AnswerShow all 5 answers
Response from Stephh91 | Reviewed this property |
They are all so individual. The only difference we could see (one 2star, one 3 and one 5) was the size of room/view. Doesn't mater what you go for, it's a fab little place!
1
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Paislie P
1 April 2018|
AnswerShow all 2 answers
Response from Chitra28 | Reviewed this property |
You can most certainly get a train from Schiphol Airport to Amsterdam Central station. It is the cheapest and easiest way to get into Amsterdam, the ride takes about 15 minutes. It is usually track 1,2 or 3 going there but... More
1
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Room Tips
"Only rooms at the front have a window with a view (onto the street). Not all rooms have step-free acess."
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"Hesian room had good outside space"
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"Make sure you are not at the front of the building"
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"Cannot say anything positive about this hotel."
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