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Renaissance Amsterdam Schiphol Airport Hotel

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Meester Jacob Takkade 35, 1432 CB Aalsmeer The Netherlands
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Traveller (369)
Dining (46)
Room & Suite (16)
What is Travellers’ Choice?
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Amsterdam Schiphol Airport Hotel
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 4 hotels in Aalsmeer
Location
Cleanliness
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Value
Travellers' Choice
Create memorable moments at Renaissance Amsterdam Schiphol Airport Hotel. Our modern hotel is located at the Amsterdamse Bos, just minutes from Schiphol International Airport. Enjoy our stylish guest rooms, on-site dining, fitness centre and event venues.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Trendy
Family
Languages Spoken
English
Hotel links
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280Reviews3Q+A24Room tips
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pafuri wrote a review Sep 2022
South Africa428 contributions183 helpful votes
Arrived in Schiphol Airport to really cold weather and rain on 26 September. Went to the hotel bus stop. (You can see from the attached pic that I first phoned at 12h13.) We were at stop C13 and was told by the hotel that the shuttle would be there at 12h15. Then 12h45. Then 13h15. It arrived at 1:20. So a 1 hour and 5 minute wait instead of a 2 minute wait, in 10 degree weather and rain. On arrival the driver shrugged me off. Then when I asked him where the 12h15 and 12h45 shuttles were, he told me “ Go tell the manager. Nothing will happen!” Got right in my face. Aggressive, unhelpful and should be fired. We then went for lunch. 40 minutes to get 2 sandwiches, one of which was an incorrect order. A fabulous first and second experience. Because of the shuttle’s being unreliable, I was forced to book an expensive cab to the airport next morning. To be fair, reception were great, and the room really nice with a really great shower. But I’ll never stay here again, and will make certain no one I know will either. I’d welcome direct correspondence from management. I however fear that their shuttle driver was probably correct when he said nothing will happen.
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Date of stay: September 2022
Rooms
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Room Tip: Never take the shuttle! And find another hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from André Cachemir-Vonk, Guest Services / Front Office at Renaissance Amsterdam Schiphol Airport Hotel
Responded 5 days ago
Dear Pafuri, Thank you for your honest review regarding your stay; however your screenshot is not attached. We double checked our system and crossed referenced your review and we know you called and unfortunately misunderstood our schedule since you thought it was at 12:30 and you called after, then our 12:45 shuttle arrived with other guest from the airport but unfortunately you were not in it. We encouraged you (on the phone) to inform us during the check in in order to make your stay more pleasent but this was not done which prevents us to give you the ultimate guest experience that we work hard to provide for all of our valued guests. We thank you for the compliment regarding our staff and our rooms. We will communicate your feedback to our F&B Manager and our Front Office Manager. With kind regards, André Cachemir Guest Relations Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gran7 wrote a review Aug 2022
Crossett1491 contributions587 helpful votes
Hotel's Favourite
This is a beautiful property with a great staff. Shuttle to airport is a real plus. Safe location with a great restaurant adds to the experience. Staff has good command of English so can help all guests. The restaurant is upscale and makes for a pleasant evening.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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R1ncewind wrote a review Sep 2022
Seattle, Washington29 contributions66 helpful votes
The hotel is seemingly clean and the rooms have a nice hotel shower. The bed was comfortable and the airport shuttle was prompt and on time. The hotel loses two stars because the food (room service) was awful. We had arrived into Schipol to catch a flight home to Seattle the following morning from Berlin. We were hungry and tired so ordered room service and regretted it. The food caused serious stomach “issues” and was barely edible in some dishes. Really, really not good. Even the coffee maker was broken so we had to wait until the airport before getting caffeinated! I don’t know what’s happened to the Renaissance brand lately, but my most recent experiences have been sub-par.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tom G wrote a review Sep 2022
The Villages, Florida36 contributions29 helpful votes
Excellent choice to stay! We're not sure we were going to stay in Amsterdam but we chose the Renaissance. Extremely convenient to the airport with complementary shuttle service every 30 minutes to the airport and 30 minutes to hotel. Hotel was immaculate and the room was extremely clean. Very nice decor and the staff was excellent and helpful. Priceprice was very good value. We made an excellent choice highly recommend and will stay again
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nathan R wrote a review Sep 2022
United Kingdom3 contributions
I checked in the day before I arrived and when I got to the hotel they said they did not have a room for me even though I had prepaid. I arrived just before 12am so I was tired and just wanted a bed. It took them two hours to get me to another hotel. The reason they gave me is there system overbooked by seven rooms. Being a Member I have come to know a certain quality that is provided and this hotel did not.
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Date of stay: September 2022Trip type: Travelled solo
Room Tip: Choose a different hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Renaissance Amsterdam Schiphol Airport Hotel Supervisor, Guest Services / Front Office at Renaissance Amsterdam Schiphol Airport Hotel
Responded 2 weeks ago
Dear Nathan, Thank you for taking the time to share your valuable feedback. It is unfortunate to hear that you had to stay in another hotel. My sincerely apologies for the inconvenience. We really appreciate your loyalty as Marriott member and I am sorry to hear that you could not experience the service you can expect from us. I will share your feedback within the team to prevent this from happening in the future. Once again, my sincerely apologize for the experience you had. I would like to thank you for your feedback and we hope to welcome you again in the future so you can experience the service you deserve. Warm regards, Celine Manager on Duty
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nick_Harris wrote a review Jul 2022
Ravenshead, United Kingdom447 contributions259 helpful votes
My wife and I stayed here for four nights in order to watch England play the Netherlands at cricket. The hotel is quite close to the ground but too far to walk, so we would probably have been better in the city centre. The hotel has a shuttle, and the shuttle stop is clearly marked near the Sheraton. There is a timetable for the shuttle, but we stood for nearly an hour - assuming that we had just missed one - eventually we rung the hotel to be told the hotel shuttle wasn't running and we would have to pay for a taxi or Uber - not a good start. Ubers clearly don't want to come on airport for a short run to an airport hotel but we got one eventually. When we finally got to the hotel, none too happy, we were told by the check in agent the reason the shuttle wasn't running was a nearby canal bridge on the shuttle route was stuck in the up position; but that he would see if he could get us compensated for the taxi fare (either he didn't bother - or the request was refused as we heard no more.) The biggest let down was the fact that there is no Exec lounge - hindsight, I should have done my research better. The hotel itself is okay but is in a very rural setting with only offices and other hotels in walking distance, so we had to settle for a very bland bar meal that night. Our room was adequate - clean, quiet and comfortable on the 4th floor. Breakfast was okay, but below par for a Marriott. Plus points were salmon and strawberries minus points were the quality of the cooked items - just seemed cheap and bland, and the coffee machine seemed to break down/ run out all too often. Staff were okay but not really up to Marriott standards (if there is such a thing!) After the initial hiccup the shuttle was okay on the times we used it and Ubers came to the hotel pretty quickly. All in all it was okay but the minus points far outweighed the plus points and I don't think we will use this hotel again.
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Date of stay: June 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Hugh C wrote a review Jul 2022
Stevenston, United Kingdom20 contributions4 helpful votes
The positives: Reasonably sized, clean, modern, stylish room, comfortable large bed. The negatives: Location quite far from airport, although a half-hourly shuttle service was provided. Slow check-in process. Very few facilities - empty mini-bar in room, restaurant closed, food available in bar, tasty but not a huge choice, slow service. All in all, price paid for room (we had to make a last minute booking due to flight cancellations at Schiphol) was extremely expensive (almost 400 Euros for one night) for what was actually provided. The hotel seemed to be cashing in on the ongoing chaos at Schiphol airport.
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Date of stay: July 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Renaissance Amsterdam Schiphol Airport Hotel Supervisor, Guest Services / Front Office at Renaissance Amsterdam Schiphol Airport Hotel
Responded 6 Jul 2022
Dear Hugh, Thank you for choosing the Renaissance Amsterdam Schiphol Airport Hotel and for taking the time to share your valuable feedback. I am glad to see that you were satisfied with the room, I hope you slept well. However, it is unfortunate to hear that your stay did not meet your expectations. I will share your feedback within the team to prevent this from happening in the future. Once again, my sincerely apologize for the experience you had. I would like to thank you for your feedback and we hope to welcome you again in the future so you can experience the service you deserve. Warm regards, Celine Manager on Duty
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
EMBE762 wrote a review Jun 2022
Maastricht, The Netherlands575 contributions199 helpful votes
I Stayed a night here and enjoyed the experience all the way. Spacious room and tasteful decorations. Excellent and huge breakfast with fresh egg station etc. One can enjoy a lot 😉 It’s at the quiet side of Schiphol airport so no trouble of noise by planes at all. A silent night.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Sonia S wrote a review Jun 2022
London, United Kingdom7 contributions
My flight got cancelled and decided to stay here for the night. Lila at the Front Desk was amazing! Excellent customer service and nothing was too much for her. What impressed me the most was that I arrived at 9:30pm and thats when the restaurant closes- Lila went out of her way to call the kitchen to tell them I wanted to order something before they closed. Food was delicious in the restaurant and efficient service provided. Rooms are spacious and well maintained. Overall its a really nice property.
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rick D wrote a review Jun 2022
1 contribution
Staff need to be trained in customer service and in responding to the needs of guests. 1. I informed the front office that the Nespresso machine is not functioning as it should be. I own a Nespresso machine so I definitely know how it should work. Instead, he insisted that it is working and verbally gave me the instructions on how to use it by just inserting the pod. The machine is broken and the only way it will work is to detach the parts and insert the pod from the bottom while pushing and closing the lever, while your hands get dirty. 2 nights after until we checked out, the machine was not repaired or replaced. 2. Came down at 11 PM to the front office to ask for tissues by showing the empty box. The front desk informed me that they do not have it and have to wait for the next day . What kind of a 4 star hotel does not have a tissue in stock in their front office! I was willing to pay for whatever reason and yet the front desk said they do not have it ! 3. Tried to borrow the weighing scale for my luggage from the front desk. He informed me that to be back in 30 minutes because another guest has it. Ok, then I came back after 30 minutes to borrow it, but he would not let me take it with me to our room. What on earth is the problem that you would let another guest take it but NOT me. I am a lifetime Bonvoy elite gold status member and yet he won’t let me take it. Do I look that I will steal it?
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Date of stay: May 2022Trip type: Travelled on business
Room Tip: By all means stay away
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$170 - $207 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsNorth Holland ProvinceAalsmeer
NUMBER OF ROOMS
250
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Frequently Asked Questions about Renaissance Amsterdam Schiphol Airport Hotel
Which popular attractions are close to Renaissance Amsterdam Schiphol Airport Hotel?
Nearby attractions include Rijksmuseum (7.9 km), Van Gogh Museum (7.6 km), and Vondelpark (7.4 km).
What are some of the property amenities at Renaissance Amsterdam Schiphol Airport Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Renaissance Amsterdam Schiphol Airport Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Renaissance Amsterdam Schiphol Airport Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Renaissance Amsterdam Schiphol Airport Hotel?
Conveniently located restaurants include Midtown Grill, Teppanyaki Restaurant Sazanka, and Restaurant Zaza's.
Are there opportunities to exercise at Renaissance Amsterdam Schiphol Airport Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Renaissance Amsterdam Schiphol Airport Hotel have an airport shuttle?
Yes, Renaissance Amsterdam Schiphol Airport Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Renaissance Amsterdam Schiphol Airport Hotel have airport transportation?
Yes, Renaissance Amsterdam Schiphol Airport Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Renaissance Amsterdam Schiphol Airport Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Renaissance Amsterdam Schiphol Airport Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Renaissance Amsterdam Schiphol Airport Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.