What a wonderful experience! I book this room for my friends, and they are very satisfied. Both the location and hygiene were excellent, and the staff was very friendly. Next time I will give priority to this hotel.
The room was very clean and all was in order apart from a lumpy uncomfortable mattress. The staff were very kind and gave us extra pillows and towels. Regarding Covid 19 precautions, the staff were behind screens at reception so no problem. However, most of the other guess were not wearing face coverings and so it was quite stressful to be in public areas.
We stayed at this hotel for 6 nights and it was absolutely fantastic Big car park with free on site parking Reception area very modern and clean Staff extremely friendly and very welcoming to the hotel one staff member went the extra mile and every time she saw us asked how we was and if we had had a nice day she was fantastic and so helpful really went the extra mile The rooms was very spacious and lots of space for luggage, beds was super comfortable and bathroom and shower was fantastic couldn’t fault this hotel at all and will definitely stay again really nice views over Tilburg and in a great location!
I often stay in Tilburg because of my work, I stay here frequently also with my wife. I / We love the Bastion Tilburg again and again. The Staff are so friendly and attentive, that can never do enough for you. Nothing is a problem. I’ve seen a lot of changes in staff over the last 4 years but, they are always great ( a special thank you to Lieke and Robyn). Currently Ban has been looking after us and he is a great flagship to the Bastion name, unfortunately he heard today that he may lose his job due to the Covid 19. A great loss to the Bastion and also to us the customers 😔 Hard times I know. But you guys and girls do the Bastion a great service. Keep it up.
Check in was easy. Room was clean although it needed dusting properly around the lamp holders. Beds comfortable but we had to request two more pillows as we had one pillow each which were almost flat. These were brought to our room within 10/15 mins. Cheap looking tiny shampoos no conditioner in bathroom. Cheap clear plastic cups to rinse mouth out or to hold toothbrushes. Coffee maker with 2 pods. No faculty to make Tea. 2 small water bottles provided to drink or use in machine. We wouldn't choose this hotel again as it felt very cheap, cost cutting & basic compared with the hotel we used for the next night in our journey. Both were in a similar price bracket.
Stayed here for an event at Tilburg Uni. It’s fairly utilitarian and about a 15 EURO taxi ride from the station and only a few minutes or 25 EURO ride to the university. Ensure the metre is on as Dutch taxis seem fond of finding excuses for not using the metre with weary out of town travellers. Breakfast is super basic - some hard bread, cheese and fried eggs are on offer. I chose to eat outside instead. Also the rooms have two small beds rather than one large. Rooms have little soundproofing and you can hear furniture scraping all night. You’re welcome.
Receptionist was rude when we asked to switch rooms because in our 1st assigned room the toilet was broken,to which she replied "well you can still use it", when we insisted on a new room, she was very passive agressive. We didn't get breakfast because that was WAY too expensive for just one time. Room was okay. Clean enough & we got a good night's sleep but would not recommend. 30 minute walk to the city center.
Very good personel Helpful friendly Very good breakfast and good choice Coffie real not instant Room looks nice shower modern Bed is clean Restaurant and food tasty Room in 7 floor nice view for town Bar in hotel
We stayed here for 4 nights. Hotel property is not far from Tilburg Central, short walk or 2-3 bus stops. Bus connections are not frequent and might need some planning. Hotel is good, rooms are good sized and has all that one needs. Restaurant is also good, people are friendly and good. Internet was weak, maybe because we were at the end of the corridor. Value for money.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing