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Crowne Plaza Maastricht

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Crowne Plaza Maastricht
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663 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Ostend, Belgium
Reviewed 3 April 2015

Went to Maastricht for a 3-day break and stayed at the Crown Plaza. We have stayed at other Crown Plaza hotels before but I must say that this one did not offer the same quality. We found the hotel a bit outdated and in need of some refurbishing. Breakfast was OK, average. But I would not advise having dinner at...

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Helpful?
1Thank tibelle
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Tibelle, First of all we would like to thank you for writing this review, we appreciate that you took the time. We will internally review your comments about our restaurant and breakfast. Thank you for addressing these issues to us. It's good to hear that you found our staff to be very friendly and helpfull. With kind regards, Vivian...

New York City, New York
Reviewed 10 March 2015 via mobile

Nice hotel in great location (between Sint Servaas and De Hoge brodges, some nice restaurants nearby). We stayed in a double room at the executive floor which I found quite nice (cosy, two sinks in bathroom, seperate bath with toilet, balcony, turning tv so you can watch from sitting area or bed, etc.). Some of the interior (especially sink in...

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Thank GoldenArms23
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Goldenarms23, Thank you very much for writing this review, we highly appreciate you taking the time. It's very good to hear that you enjoyed your stay with us. Especially your kind words about our restaurant are highly appreciated. We look forward to welcome you back in the future! With kind regards, Vivian Sluijsmans Front Office Manager

London UK
Reviewed 4 March 2015

Not the best check in experience. all very rushed and matter of fact. parking garage is difficult to understand with a multitude of tickets and explanations. Best to get them to park it for you. Had I known I would have avoided shlepping my suitcases up a very steep flight of stairs from the garage. Lovely room, overlooking the square....

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Thank pjspjs
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Mr. Pjspjs, Thank you very much for writing this review over your stay in our hotel, your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Please accept our sincere apologies for the inconvenience you have...

Leuven, Belgium
Reviewed 28 February 2015

The hotel is located across the Maas from the centre of town, but a foot bridge immediately gives you access to the centre of town. The staff are generally very friendly and helpful, the room was spacious and clean and the breakfast buffet offered everything you need, and more. In addition there are many good restaurants in the immediate neighborhood...

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Thank WimVds
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Mr. WimVds, First of all we would like to thank you for writing this review, we highly appreciate this. It's very good to read that you found our staff to be very friendly, that you've enjoyed the breakfast and our room. And off course that you also had a great time in Maastricht. We look forward to welcome you...

Bitburg, Germany
Reviewed 18 February 2015 via mobile

Visited Maastricht for Carnival 2015 and once again we stayed at the Crown Plaza. This is the best hotel as far as location, hospitality, service, modern, and much more. The staff is very friendly and helpful and they always have on a smile. This time we stayed in a river view room and it was great. We could see the...

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Thank Christopher A
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Mr. Chrisoph, Thank you very much for writing this review. It's very good to read that you've enjoyed the Carnaval in Maastricht! Thank you very much for your kind words about our staff, service and the river view room. With kind regards, Vivian Sluijsmans Front Office Manager

Kirkcaldy, Scotland, United Kingdom
Reviewed 14 February 2015

Stayed at this hotel for 4 nights to attend a concert in the area. Asked at reception when we arrived if we could have a room with a view of the Maas and we got upgraded to a junior suite. The suite was amazing. It was on two levels and a balcony on each floor. Beautiful lounge area with views...

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1Thank Alysoun C
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Mrs. Alysoun C. First of all we would like to thank you for your stay in our hotel last year. We highly appreciate that you took the time to write this review. Thank you very much for your kind words about our staff, the upgraded room and also the restaurant. We look forward to welcome you back this summer!...

Gurugram (Gurgaon), India
Reviewed 12 February 2015

hotel and service is quite good. I had breakfast there multiple times and it was awesome. There are few rooms that are facing river that is very pleasant. There restaurant is also facing river. Overall hotel is located at a very decent place.

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Thank Mohit S
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Mr. Mohit S. First of all we would like to thank you for your stays in our hotel. We highly appreciate that you took the time to write this review. It's very good to read that you've enjoyed our breakfast and the beautiful view over the river. We look forward to welcome you back in the future! With kind...

Jerusalem, Israel
Reviewed 24 January 2015

European hotels will never be Far-East - but the Crowne Plaza in Maastricht is one of the better Crowne Plazas I've stayed in. I'm in the area very often - and this property is much nicer than the close-by Crowne Plaza in Liege. The service is excellent - the staff is attentive, thoughtful and professional. The breakfast is decent; and...

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2Thank mcaplan_68
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Mr. Mcaplan_6, First of all we would like to thank you for taking the time to write this review, we highly appreciate this. It's very good to read that you find our service to be excellent, also your comments about our staff are very kind. I'll make ure that I will let them know. I'll talk to our mantenance...

Melbourne, Australia
Reviewed 8 January 2015 via mobile

This hotel has managed to achieve excellence in all aspects of its business. Warm efficient thoughtful staff, clean well maintained and comfortable accommodation in a brilliant location, and lovely catering. Arriving early hours in the morning the front desk staff had already done what they could to allow us to have an early checkin at no extra cost. The hotel...

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1Thank oli_tintan
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Oli_Tinta, Thank you very much for your stay with us. We appreciate you wrighting this review, thank you very much for your kind words. It's very good to read that you've enjoyed your stay with us. And that you found our staff to be warm, efficient and thoughtful. It's also very good to hear that the sleepkit helped you...

Amsterdam, The Netherlands
Reviewed 6 January 2015

We stayed in quite a few hotels in Maastricht over the years and I have to say this is the best we came across sofar. The hotel is easily accessible by car and has its own parking (your car is parked for you), which guarantees a relaxed arrival. Staff is generally very pleasant, smiling a lot and always focussed on...

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Thank Rodnet
Sluijsmans, Front Office Manager at Crowne Plaza Maastricht, responded to this review

Dear Mr. Rodnet, Thank you very much for taking the time to wright this review, we highly appreciate this. It's very good to hear that you found our staff to be very pleasant, smiling and always focussed. We're happy you've enjoyed the room, with the view over the river, restaurant and bar. It's very good that you will recommand our...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Crowne Plaza Maastricht is the best hotel to stay in the centre of Maastricht, the city of the Maastricht treaty. The hotel is unique and quiet situated on the river Maas, in the city centre. Crowne Plaza Maastricht is easy accessible and has its own underground car park.Crowne Plaza offers luxuriously regular rooms as well as Clubrooms on a 5-star level, all equipped with air conditioning and high-speed internet.You are sure to find excellent wining and dining in the hotel's restaurant 'de Mangerie'. The kitchen team prepares Mediterranean as well as local cuisine with fresh seasonal products.In addition the hotel offers 9 meeting rooms for gatherings up to 400 peoples, dinners up to 700 peoples and parties up to 1500 peoples. Here too, service is of primary importance and the staff goes just that step further when advising their guests.You find the historical city centre, were the bars with the famous terraces, shops and restaurants are situated, within walking distance. In short: Hotel Crowne Plaza Maastricht is the address for a wonderful stay and a successful gathering!Special events during the year in Maastricht: TEFAF:The European Fine Art Fair, Carnival, Preuvenemint, concert of André Rieu, Winterland. Pursuant to the Dutch legislation regarding the ban on smoking the hotel is entirely non-smoking by 1 July 2008. ... more   less 

Additional Information about Crowne Plaza Maastricht

Address: De Ruiterij 1, 6221 EW Maastricht, The Netherlands
Region: The Netherlands > Limburg Province > Maastricht
Price Range: ₹ 8,464 - ₹ 22,664 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Maastricht 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Maastricht Crowne Plaza
Hotel Style:
#6 Luxury Hotel in Maastricht
#9 Business Hotel in Maastricht
#9 Family Hotel in Maastricht
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Maastricht staff and other travellers.
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Questions? Get answers from Crowne Plaza Maastricht staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For breakfast go to Grand cafe d'Artagnan. Full breakfast for 9 euro's with coffe and fresh orange juice. Delicious!!”
Axzel, 10 Apr 2017 | Read review
“follow the signs to "Maastricht centrum" to avoid going back and worth in the mile long tunnel! Theres LOTS of construction nearby”
pistonsfire, 9 Apr 2017 | Read review
“best views”
costacurtas76, 31 Mar 2017 | Read review
“3rd floor, river view rooms provide a perfect view of the old town.”
  • View from the hotel (room 319)
gazza66, 26 Mar 2017 | Read review
“While the river view was very good, perhaps not worth it unless you plan on being in your room during the day.”
vacationmama, 2 Mar 2017 | Read review
5 of 5