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BEST WESTERN Lamphey Court Hotel

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BEST WESTERN Lamphey Court Hotel
BEST WESTERN Lamphey Court Hotel
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781 Reviews from our TripAdvisor Community

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Showing 778: English reviews
Reviewed yesterday NEWvia mobile

Booked a spa package here for my birthday, which included 2 back neck and shoulder 25minute treatments plus a 2 course lunch with full use all day of the spa facilities, all for just £55 per person. On arriving around 10am we were greeted at reception by 2 members of the spa team, one of which being the supervisor Kay...

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Helpful?
Thank Sophie G
Milford Haven, United Kingdom
Reviewed 1 week ago NEW

Booked a short break for my wife and daughter for her 18th. Along with a 'tea time me time' package which was a afternoon tea and 30 minute facial for the two of them. Lovely afternoon tea and they thoroughly enjoyed the facial. Was very quiet around so the gym was empty and the pool as well. They had food...

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Helpful?
2Thank vaughan787
Lamphey C, General Manager at BEST WESTERN Lamphey Court Hotel, responded to this review

Thank you for you kind comments, these have been relayed to the team, during our regular meeting. Please feel free to follow us on Facebook to keep up to date with other regular offers. regards paul

Barr, United Kingdom
Reviewed 1 week ago via mobile

The food was lovely, staff and the surroundings lovely but as I booked a 4 star I did expect a nicer room. I booked a room so I could take my dog but I've stayed in 4 star hotels with much nicer rooms than these. My daughters room was very run down and similar and she didn't have a dog...

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Helpful?
Thank deb372
Lamphey C, General Manager at BEST WESTERN Lamphey Court Hotel, responded to this review

Thank you for taking the time to review your recent stay. We do endeavour to exceed guest expectations and are always disappointed when guests feel we do not achieve this. I do hope when you are next in the area you will consider staying with us to allow us the opportunity to restore your faith in the hotel. regards Paul

Tewkesbury, United Kingdom
Reviewed 1 week ago via mobile

We have been here many times now and the hotel has improved massively under the newish manager Paul. We have previously had to complain about lots of things but our current stay which we are part way through has been lovely. Just had a lovely meal in the restaurant served by a young blonde lady who could not be more...

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Helpful?
1Thank Laraorourke
Lamphey C, General Manager at BEST WESTERN Lamphey Court Hotel, responded to this review

It was a delight to be able to welcome you both back to the hotel and to be bale to relay your positive comments to the team, which is a great way to show them that all their hard work is paying off. I look forward to seeing you both again soon. regards paul

Glasgow
Reviewed 1 week ago

We stayed here 2 - 5 January and upgraded to a premium room (room 8). The hotel is lovely, it is a country hotel and its decor is fitting with the surroundings. The bedroom was very spacious and comfortable (mostly). We had a large super king bed, unfortunately, it was too beds pushed together so one of us ending up...

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Helpful?
Thank Emmie-Scot
Carmarthen, United Kingdom
Reviewed 1 week ago

Since becoming a member in August of last year the spa seems to be fading fast with disinterested staff, and deteriorating facilities. I should have known better than to join as when were considering signing up we were told to just 'go and have a look around' ourselves. No welcome, no tour, no information and as we discovered later, our...

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Helpful?
Thank biddyandbuster
Lamphey C, General Manager at BEST WESTERN Lamphey Court Hotel, responded to this review

I am disappointed to read your comments and please accept my apologies that you felt the need to highlight them on Trip Advisor to try and escalate so form of response. I was unaware of your displeasure and have now requested additional procedures be implemented asap to ensure that such things are not overlooked in future. Please feel free to...

Chepstow, United Kingdom
Reviewed 1 week ago

From the moment that we arrived we were made to feel welcome by all of the staff, who were thoroughly and professional throughout. The public areas were comfortable and warm and and the conservatory in particular was an ideal place for our evening meals. Our room was well furnished and equipped, and the bed was delightfully comfortable. We enjoyed the...

Review collected in partnership with Best Western GB
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2Thank B9575CEdavida
Lamphey C, General Manager at BEST WESTERN Lamphey Court Hotel, responded to this review

Thank you for your glowing review, we pride our self on the warm welcome that we offer to our guests as many have had a long journey to reach us. I do hope we have the opportunity to welcome you back to the hotel again in the near future. Regards Paul

Kilgetty, United Kingdom
Reviewed 2 weeks ago

Had a last minute spa day, Kay was wonderful , explained what she was doing, facial and massage, professional but warm and friendly. Had a lush lunch afterwards. Good day out. Thank you will come again.

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Helpful?
1Thank salmon40phil
Lamphey C, General Manager at BEST WESTERN Lamphey Court Hotel, responded to this review

Thank you for your kind comments, your praise has been shared with kay, who looks forward to seeing you again on your next visit to the Spa. regards Paul

Barry
Reviewed 2 weeks ago

Myself, husband 10 yr old son and my parents stayed at this hotel for 2 nights over new year. We thoughroughly enjoyed every minute. We enjoyed the gala evening on nye. We also had food on New years day in the conservatory in the evening and the food was excellent. The drinks were quite pricey however they usually are in...

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2Thank Rachel H
Lamphey C, General Manager at BEST WESTERN Lamphey Court Hotel, responded to this review

Thank you for taking the time to review your New Year break with us, it was a pleasure to meet you and see in the New Year with you and your family. We hope to see you all again soon. regards paul

Harpenden, United Kingdom
Reviewed 2 weeks ago

Stayed at the Lamphey Court Hotel on business several times. It's in a great location so feels good for relaxing after a day's work. It has a leisure centre and gym and these facilities are very good. The rooms are OK depending on which one you get. They do vary - but are generally pretty good. Some of the decor...

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Helpful?
Thank PCH_10
Lamphey C, General Manager at BEST WESTERN Lamphey Court Hotel, responded to this review

Good afternoon Thank you for reviewing your recent stay, I look forward to meeting you upon your return next week to discuss the possibility of organising a corporate rate for you to benefit from when working in the area. regards Paul

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Lamphey Court Hotel & Spa is Pembrokeshire's best kept secret, a stunning country hotel set in beautiful grounds. The new Spa is a great addition & offers a full range of therapies & treatments has a state of art gym & sauna,steam room,spa bath,tennis courts & an infinity heated swimmimg pool. Set in the heart of Pembrokeshire, close to sandy beaches, the Pembrokeshire Coast National Park & the historic Preseli Hills. The hotel is in a south facing position with unspoiled views across the Pembrokeshire countryside next to the beautiful medieval Bishop's palace. Also within a short drive is Oakwood theme Park and Manor House Wildlife Park, Caldey Island with it's Cistercian monastery & countless historic castles, such as Carew and Pembroke. Lamphey Court Hotel & Spa is the jewel of Pembrokeshire, a perfect location, whether on business (close to the Milford Haven Waterway) or for pleasure, with family or as a couple. Escape to the tranquility and luxury of this stunning location. ... more   less 

Additional Information about BEST WESTERN Lamphey Court Hotel

Address: | near Tenby, Lamphey, Pembroke SA71 5NT, Wales
Region: United Kingdom > Wales > Pembrokeshire > Pembroke > Lamphey
Price Range: ₹ 5,661 - ₹ 9,958 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Lamphey Court Hotel 3*
Number of rooms: 39
Reservation Options:
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Also Known As:
Best Western Pembroke
Pembroke Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Lamphey Court Hotel staff and other travellers.
2 questions
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North Dakota
5 months ago

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Questions? Get answers from BEST WESTERN Lamphey Court Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room in the main hotel”
 of 5 bubbles Emmie-Scot, 12 Jan 2017 | Read review
“Some of the rooms in the main building are better (but not all)”
 of 5 bubbles PCH_10, 6 Jan 2017 | Read review
“Insist on a room in the building next to the hotel”
 of 5 bubbles TimboMidlandsUK, 5 Jan 2017 | Read review
“Do not book a front room as we found it dark and noisy rooms at the south side are quieter.”
 of 5 bubbles rogeresmith, 19 Dec 2016 | Read review
“ask to stay in the hotel not the annex.”
 of 5 bubbles 785andrew, 4 Nov 2016 | Read review
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