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Well went through many letters and ombudsman seems that management are as bad with replies as face to face. Hotel ideal location but staff really bad. Not helpful and rude
No excuse for their manner
Do not visit when hot
The location is great but room looks tired.Needs bit of renovation.The Hotel is located in the heart of the city 2 minutes walk from the central train station.Reception is great and very helpful.Overall it's a good hotel
This was an older hotel, but don't let that stop you because they created magic within the confines of their little space. It was located on the street alongside the river and with a very short walk to the train station. Our room was very...More
Close to station however disgraceful customer service even told that when explained too noisy and hot the owner said he was bored talking to me and refused any dialogue hot noisy and utterly disgraceful staff I have written to CEO Gillian Tans to ask why...More
Having travelled for over 40 years I have never stayed in a worse hotel. It was very noisy due to an extractor fan a few feet away on the building next door. It was iunbearably hot so you could not shut the windows. On asking...More
US$ 167 - US$ 356 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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