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Crowne Plaza Zurich Hotel

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#62 of 134 Hotels in Zurich
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Crowne Plaza Zurich Hotel
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1,245 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Zurich Hotel
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Showing 841: English reviews
Monza, Italy
Reviewed 25 June 2013

I used this hotel when I travelled to Zurich for business. I found it nice, clean, with reasonably wide rooms. Personnel is friendly, and in general the hotel was at the level you expect from the CP chain. It is not in the center, but just in front of the hotel you can take the tram #2, that brings you...

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Helpful?
Thank Maria Luisa F
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you so much for your kind feedback and for staying at our hotel. It is a pleasure to read about your positive impressions. Kindly let us mention that our fitness and wellness area is undergoing complete renovation until the end of 2013. During the works we offer a fitness room with several machines, daylight, flat screen tvs,...

Amarillo, TX
Reviewed 23 June 2013

Nice clean rooms. Hotel was updated and the staff was excellent. A/C was not working well and was difficult to cool room down. Windows opened and allowed a cool breeze in. Very average setup but good.

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Helpful?
Thank Eddy S
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you for staying at the Crowne Plaza Zürich recently and publishing your review. We have forwarded your comment to the responsible manager and actions have been taken promptly to investigate the problem with the air condition. Kindly let us apologize for the inconvenience. We are sorry to read that you regard the setup only as average. By...

Lelystad, The Netherlands
Reviewed 20 June 2013

The location is a bit away from downtown Zürich, but streetcars are within easy access and get you to the main railway station within some 15 minutes. Check-in was swift, with a nice touch: a glass of prosecco as a welcome gift. My room was rather small and, especially the bathroom was really cramped and the wash basin and tap...

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Helpful?
Thank Stoks
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you for your recent stay. Your kind comments are much appreciated. Kindly let us mention that the complimentary internet access is limited to 256 kb/s and we offer free of charge high speed internet in our lobby and the business corner. Since July 1, 2013 all elite members of the IHG Rewards Club receive complimentary high speed...

Reviewed 20 June 2013 via mobile

The moment I checked in, I realized the fridge is not working, next, the water boiler not only is dirty and rusty, it stinks. I called housekeeping for a change of water boiler, I waited for more than half n hour. Then I called again, it was on the way.. The second boiler came, it was also stinky and rusty!...

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Helpful?
Thank Eva Y
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest We are sorry to read your negative feedback. Our main goal is to provide an outstanding service and we apologize for the inconveniences you have experienced. Based on your feedback, prompt actions have been taken to double check the room equipments including the water boilers. Best regards Ai Na Meng Director of Sales

Reviewed 11 June 2013

Let's face it: Zurich is a pricy place. And this hotel is no exception. But you get a really nice hotel room for your money. I have stayed in other hotels in Zurich that cost the same or were even a bit more expensive but the Crowne Plaza was the place where I felt that I got the best experience...

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Helpful?
Thank mnn77
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you so much for your kind review. We are pleased to read about your positive impressions and appreciate that you took your precious time to share them with other travelers. Kindly let us mention that high speed internet access (both wired and WiFi) will be complimentary for all Elite members of the IHG Rewards Club as of...

Aarhus, Denmark
Reviewed 10 June 2013

I was here three nights and enjoyed staying at a relatively spacious room. Nice and clean, pretty modern and a good selection of coffee/tee sweets available in the room. Not a lot of international TV channels except CNN on the TV. There's free wifi connectivity in the rooms, but the "free edition" is only suitable for emails and surfing....if you...

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Helpful?
Thank Thomas Braad P
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you so much for your friendly review, the constructive comments and for choosing our hotel for your recent stay. Concerning the tv channels, we would like to mention that we already offer 68 international tv channels (6 in English) but we take an effort to extend our offer soon. Upon request, our team is happy to bring...

Heidelberg, Germany
Reviewed 8 June 2013

Everything in the hotel is good - location (near a tram station), proximity to eateries (good), room quality (good), staff (friendly) - but the bathrooms might be a bit small. The swimming pool was under construction at the time, so no idea about that. The staff was quite good - so much so that they themselves offered us the umbrellas...

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Helpful?
Thank GlobalCitizen_2011
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you very much for staying at the Crowne Plaza Zürich and for publishing your kind review. We very much appreciate your compliments and are happy to forward them to our team. Kindly let us mention that our fitness & wellness area is expected to reopen at the end of 2013 after complete renovation. During the works, we...

Mumbai, India
Reviewed 7 June 2013

I stayed in this excellent hotel from 24-26May, 2013, with my family. I did not go through a tour operator (planned everything on my own), and hence was a bit sceptical. However, everything was perfect! The staff were very helpful, and patiently answered all my queries about Zurich, how to move around, etc. The hotel is about 15-20 mins tram-ride...

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Helpful?
Thank AnirbanGanguly2013
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you so much for your full marks! We are delighted to read about your positive impressions and would like to thank you also for giving us the chance for being your host in Zurich. We wish you a great summer and are already looking forward to welcoming you again. Best regards Ai Na Meng Director of Sales

PA
Reviewed 4 June 2013

No surprise InterContinental brand has move out. Hotel is quite worn out, for my next stay in Zurich I've chosen other hotel, so that gives you the impression. Hotel is located about 1.3km less then a mile from Zurich Hardbrucke train station, which has a lot of connections. You can take a bus there or tram to other station. There...

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Helpful?
1Thank --Roman_PA--
IHGCare, Guest Relations Manager at Crowne Plaza Zurich Hotel, responded to this review

Dear --Roman_PA--, Thank you for taking the time to post a review of our property. We work hard to ensure our facilities and service are superior and we aim to be the best Crowne Plaza around. It is disappointing that you found this visit to be less than satisfactory due to the condition of the room you were allocated and...

London, United Kingdom
Reviewed 3 June 2013

We stayed here a couple of days. The location of the hotel is very good as public transport is very nearby. It is only three minutes walk for a tram stop. Rooms are nice, clean and the service is good. The rooms are spacious and comfortable also. It is a good hotel with helpful staff. Reception staff is really good....

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Helpful?
1Thank Jagdeep L
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you so much for your kind feedback! We highly appreciate that you took your precious time to publish your comments and are delighted that you enjoyed your stay at our hotel. Your compliments are a great reward for our efforts and have already been shared with our team. It would be a great pleasure for us to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Zürich hotel is situated in the trendy Zurich West district, 11km from the airport, close to the city centre. The Crowne Plaza Hotel Zürich offers indoor parking for 550 cars. The 365 air-conditioned rooms in modern and contemporary design are kept in warm browne colours. All guest rooms feature flat screen TVs, high speed & wireless internet access, coffee and tea making facilities and a safe. Restaurants at the Crowne Plaza Hotel Zurich include the Relais des Arts and the Letzi Leu as well as the garden restaurant, all serving delicate Swiss and international meals. The Lobby Bar is an ideal meeting place for business or leisure. Guests of the Crowne Plaza Hotel Zürich enjoy access to 2000 square meters of fitness and spa facilities. WiFi internet is available in all rooms. For events & meetings for up to 480 guests, 11 rooms with natural daylight are at your disposal. ... more   less 

Additional Information about Crowne Plaza Zurich Hotel

Address: Badenerstrasse 420, Zurich 8004, Switzerland (Formerly InterContinental Hotel Zurich)
Region: Switzerland > Canton of Zurich > Zurich
Price Range: ₹ 8,531 - ₹ 13,854 (Based on Average Rates for a Standard Room)
Number of rooms: 365
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Also Known As:
Crowne Plaza Zurich
Crowne Plaza zürich
Hotel Style:
#4 Green Hotel in Zurich
#53 Business Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Zurich Hotel staff and other travellers.
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Questions? Get answers from Crowne Plaza Zurich Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel in the suburbs, but there is a good tram service every few minutes”
 of 5 bubbles BillPotter, 2 Jan 2017 | Read review
“Disappointing breakfast for such a hotel brand!”
 of 5 bubbles 788DerekS788, 29 Nov 2016 | Read review
“Rooms overlooking the Courtyard”
 of 5 bubbles Darrell022354, 29 Oct 2016 | Read review
“I wish I knew given that our room was a "nicer room"”
 of 5 bubbles CitizenoftheAir, 6 Oct 2016 | Read review
“Small but comfortable rooms”
 of 5 bubbles ruchirg2013, 18 Sep 2016 | Read review
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