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Novotel Zurich City-West

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#43 of 138 Hotels in Zurich
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Novotel Zurich City-West
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1,096 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Zurich City-West
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Showing 616: English reviews
London, United Kingdom
Reviewed 12 September 2013

Stayed here for 5 nights on business. Rooms are fine, beds are comfortable, breakfast adequate. Gym is a little limited (e.g. only one treadmill, one step machine, one cycle) but as I was always the only one there this wasn't an issue. There is a swimming pool, but its not too suited to laps. The hotel, as others have reported,...

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Helpful?
Thank SLLushi
Maidenhead, United Kingdom
Reviewed 11 September 2013

I am writing this review from the Movenpick Hotel Zurich Airport at 23h55 on 11th September 2013. I should be staying at the Novotel Zurich City West, but having booked through my company agency 2 weeks ago and arriving at 22h45 after a very long business day, I was told that Novotel had over booked and there was no room...

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Helpful?
Thank Conrad S
Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest, I am very happy we spoke on the telephone and that your last stay with us could give you full satisfaction. Thank you for the chance you gave us to regain your trust after the incident. We are confident this isolated situation that I explained with you shall not happen again, and I look forward to welcoming you...

Athens, Greece
Reviewed 9 September 2013

The hotel is located in the west part of the city, which is now an upcoming area. During daytime the area hosts some big companies and during nighttime new bars and other interesting projects. The hotel is a very good 4* star hotel. Rooms are spacious with coffee/tee facilities. Keep in mind though, that there are few twin rooms and...

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Thank TinaAthens
Tehran, Iran
Reviewed 6 September 2013

This hotel is very good as a 4 star hotel. We stay in a classic double room and there is not any negative point about the room; room and bathroom was clean(very important point in every hotel),sleep quality was also good but room service can be improved(one day, they forgot clean the room until we asked on 4 PM). Generally...

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Thank Nazila N
Arnaud T, General Manager at Novotel Zurich City-West, responded to this review

Dear Guest, We thank very much for your positive feedback that I have transmitted to my team, and we look forward to welcoming you next time after having dealt with the remaining improvement points that you described. Arnaud Tourin, General Manager.

craigavon
Reviewed 3 September 2013

The hotel is well located. It only takes a few minutes to reach the tram going into Zurich city centre and about 5 minutes to get to the train station going straight to the airport. I liked the hotel . The rooms were very clean and quite large with a nice bathroom. And tea and coffee in room. Reception staff...

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Thank CraigavonMargaret
Arnaud T, General Manager at Novotel Zurich City-West, responded to this review

Dear Guest, Thank you for your very positive feedback regarding our service and quality. I hope next time we can give you all the tips to enjoy the booming trendy City-West area we are in the middle of. We really look forward to welcoming you warmly again very soon. Arnaud Tourin, General Manager.

Toronto
Reviewed 3 September 2013

We stayed in Zurich for one night during our Europe tour. The hotel was easy to find, check in was smooth and it was convenient to go into town with public transportation literally right outside the hotel. The staff was friendly, parking (though there was a charge) was easy and the rooms were clean. The only slightly annoying thing was...

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Thank Asheky
Arnaud T, General Manager at Novotel Zurich City-West, responded to this review

Dear Guest, Thank you for your positive feedback regarding the "good value" you mentionned in your comment. We have also read that the connection with our free wifi could be better explained, and be assured the Front Office Team has already improved the information on this matter. I Look forward to meeting you personnally during your next visit in our...

New Delhi, India
Reviewed 3 September 2013

This is an upmarket hotel just 15 minutes by Tram from the train station. The rooms are very comfortable & nice. We had a pleasant stay & would visit the downtown area using tram which would take no more than 15 minutes. Also, there are night clubs just walking distance from the hotel, besides there is not much to do...

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Thank abhishekmaniktala
Arnaud T, General Manager at Novotel Zurich City-West, responded to this review

Dear Guest, We thank you for your Business or Leisure recommandation, and we are happy to read that you appreciate the tram station doorstep from the hotel. We really look forward to welcoming you very soon. Arnaud Tourin, General Manager.

Warsaw, Poland
Reviewed 3 September 2013

Review collected in partnership with Accorhotels.com
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Thank fabrykator
Arnaud T, General Manager at Novotel Zurich City-West, responded to this review

manchester,uk
Reviewed 2 September 2013

Staff are good, friendly & helpful. The hotel is next to the Tram station so location for getting into the city centre, about 10 minutes ride is great. But the breakfast, its all there but what a mess, please teach the breakfast chef fry eggs gently, grill bacon nice & crispy, the has browns are a total disaster. Rooms are...

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Thank toilManchester_uk
Arnaud T, General Manager at Novotel Zurich City-West, responded to this review

Dear Guest, Thank you for your positive feedback regarding our rooms and location. I also transmitted your breakfast comments to our Food and Beverage Manager to ensure your full satisfaction during your next stay in our Hotel. I wish you all the best back to work, and look forward to welcoming you again very soon. Arnaud Tourin, General Manager.

London, United Kingdom
Reviewed 24 August 2013

The room was nice but nothing special. But I was very happy it was so clean. The dent desk staff was very nice. We did not used any other amenities in the hotel. Zurich clearly is extremely expensive so it was good we booked there.

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Thank Sheep81
Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest We very much appreciate your positive comments regarding your stay at the Novotel Zurich City West. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Zurich City West is a 4 star hotel with 144 rooms in the fashionable Zurich West area. Close to Hardbrucke train station, Escher Wyss Platz tram station and the Technopark. A few minutes from the main railway station and the old city by tramor train. The hotel offers seven modern conference rooms with natural light. An indoor swimming pool, fitness area, bar, kids corner and a restaurant with terrace complete the package. Pay parking garage and airport shuttle (fees apply). ... more   less 

Additional Information about Novotel Zurich City-West

Address: Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
Region: Switzerland > Canton of Zurich > Zurich > Escher Wyss
Price Range: ₹ 9,493 - ₹ 18,659 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Zurich City-West 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Novotel Zurich City-West Hotel
Novotel Hotel zürich
zürich Novotel
Hotel Style:
#4 Green Hotel in Zurich
#32 Luxury Hotel in Zurich
#37 Family Hotel in Zurich
#49 Romantic Hotel in Zurich
#57 Business Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Zurich City-West staff and other travellers.
22 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ficar de frente para a praça, pois se estiver nevando a visão fica muito bonita”
 of 5 bubbles cristianob897, 10 Mar 2017 | Read review
“The hotel has a warmed and covered pool”
 of 5 bubbles Allan_Arrais, 30 Jan 2017 | Read review
“go somewhere else”
 of 5 bubbles vtsiklea, 2 Jan 2017 | Read review
“room in highest floor facing the puls 5/turbinenplatze”
 of 5 bubbles radityae, 20 Dec 2016 | Read review
“This hotel is right for you if you are a business traveler. Not for tourists.”
 of 5 bubbles janettejaudines, 20 Sep 2016 | Read review
5 of 5