We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews cosmos tour tram stop indoor pool techno park sofa bed nice hotel industrial area family room breakfast spread business hotel main station breakfast was excellent easy access bars and restaurants public transport business trip short stay
Reception staff was quite rude and adamant when I had issue with housekeeping. There is no direct communication with housekeeping.
Secondly, I made an online check in with an auhorised amount using my Visa credit card. All reception staff seems oblivious about this until I...More
Just a great Hotel with terrific service. All you need. The room is spacious and the staff are very helpful. I can recommend a pleasant stay here. I only spent the night and did not have to use transport from here but a Taxi to...More
Response from Nico M, Manager at Novotel Zurich City WestResponded 1 week ago
Your evaluation gave my team and me great pleasure. Of course it is our passion to give our guests an optimal guest service. But it is not self-evident to get such a great feedback.
Thank you from all of us we hope to...More
I have stayed here for more than 14 years on a regular basis and I have to say the staff are friendly and polite.
The hotel is in a great location close to many restaurants within easy walking distance no need to get a taxi...More
The location was in an "up and coming" tech area about 20 minutes by public transportation to downtown Zurich. We sent laundry to be done and it was lost. This was a problem for us as we were continuing on a week trip. Every staff...More
Great place as a bed for the night but I'm glad my company was paying and not me.
+ pool in basement
+ good work desk in the room
- food choice in the 'GourmetBar' is very disappointing (burger,...More
The Novotel Zurich City West is a 4 star hotel with 144 rooms in the fashionable Zurich West area. Close to Hardbrucke train station, Escher Wyss Platz tram station and the Technopark. A few minutes from the …Moremain railway station and the old city by tramor train. The hotel offers seven modern conference rooms with natural light. An indoor swimming pool, fitness area, bar, kids corner and a restaurant with terrace complete the package. Pay parking garage and airport shuttle (fees apply). Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Take train S16 from airport, stop at Zurich Hardbrucke station, 2 stops from airport. Follow directions & walk 5 mins to Schiffbau tram station, catch tram #4 to Technopark station, 1 stop away. If you wish to walk from... More
Take train S16 from airport, stop at Zurich Hardbrucke station, 2 stops from airport. Follow directions & walk 5 mins to Schiffbau tram station, catch tram #4 to Technopark station, 1 stop away. If you wish to walk from Hardbrucke station to the hotel, it is still possible, maybe about 10 mins walk. When you’re on the S16 train, look to the left & you can see Novotel hotel when you’re coming up to Hardbrucke station. This will give you an idea where the hotel is and walk in that direction. Your train ticket can be used for tram too. Ticket is good for 1 hour for all kinds of transport in Zurich. Buy a 3-Zone 1 hour ticket for CHF6.80.
As for your suitcases, it depends on how many people are managing the suitcases. We only had 1 per person & went to the hotel by train & tram, no difficulties at all.