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Novotel Zurich City West

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Traveller (282)
Room & Suite (84)
Traveller (282)
Room & Suite (84)
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25 Nov26 Nov
1 room, 2 adults, 0 children
Standard Room
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Travellers' Choice 2018 Winner
GreenLeaders Gold level
The Novotel Zurich City West is a 4 star hotel with 144 rooms in the fashionable Zurich West area. Close to Hardbrucke train station, Escher Wyss Platz tram station and the Technopark. A few minutes from the main railway station and the old city by tramor train. The hotel offers seven modern conference rooms with natural light. An indoor swimming pool, fitness area, bar, kids corner and a restaurant with terrace complete the package. Pay parking garage and airport shuttle (fees apply).
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Property amenities
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Meeting Rooms
Wheelchair Access
Public Wifi
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Room features
Non-Smoking Rooms
Family Rooms
Air Conditioning
Accessible rooms
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Full view
96Great for walkers
Grade: 96 out of 100
270Restaurantswithin 0.5 km
55Attractionswithin 0.5 km
Reviews (1,362)
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All reviews cosmos tour tram stop indoor pool techno park sofa bed nice hotel family room breakfast spread business hotel main station breakfast was excellent easy access bars and restaurants public transport business trip short stay convenient location
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1 - 5 of 749 reviews
Reviewed 1 week ago

The hotel location is very convenient, a walking distance to the tram (5) and a 10 minutes walk to hardbrucke train station. It is a 4 star hotel with good facilities such as an indoor pool and a decent gym. Their breakfast is good and...More

Thank yassarh2016
Hotel's Favourite
Reviewed 3 October 2018

Just a great Hotel with terrific service. All you need. The room is spacious and the staff are very helpful. I can recommend a pleasant stay here. I only spent the night and did not have to use transport from here but a Taxi to...More

Thank PerthFern
Response from Nico M, Manager at Novotel Zurich City WestResponded 5 October 2018

Dear Guest, Your evaluation gave my team and me great pleasure. Of course it is our passion to give our guests an optimal guest service. But it is not self-evident to get such a great feedback. Thank you from all of us we hope to...More

Reviewed 4 weeks ago via mobile

I Had The Bad Luck Of booking this hotel as the location seemed to be good and rooms sufficient. the horror started the moment I checked in. I had reached the hotel after driving for 5 hrs from Innsbruck, austria. upon check in I was...More

Thank Renju D
Response from Nico M, Manager at Novotel Zurich City WestResponded 2 weeks ago

Dear guest, It is very regrettable to hear that the evaluation of your stay is almost entirely based on the non-existent luggage service. I hope you liked our rooms, the breakfast was good, the hotel clean and the staff friendly. Yes it is true we...More

Reviewed 12 October 2018 via mobile

Reception staff was quite rude and adamant when I had issue with housekeeping. There is no direct communication with housekeeping. Secondly, I made an online check in with an auhorised amount using my Visa credit card. All reception staff seems oblivious about this until I...More

Thank Samuel C
Response from Nico M, Manager at Novotel Zurich City WestResponded 2 weeks ago

Dear Sir, It is a pity that you use all available media to leave this message for us. We both discussed in detail and I think the situation has been solved to your satisfaction. As you can imagine, the hotel has no interest in charging...More

Reviewed 9 October 2018 via mobile

I have stayed here for more than 14 years on a regular basis and I have to say the staff are friendly and polite. The hotel is in a great location close to many restaurants within easy walking distance no need to get a taxi...More

Thank justinsnell27
Response from Chris F, Leiter Front Office at Novotel Zurich City WestResponded 2 weeks ago

Dear Mr.Snell, thank you so much for this great review. We are glad to hear that we fulfilled your expectations and are happy to host you for more than 14 years now. It makes us proud that you feel so welcome in our hotel and...More

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Questions & Answers
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29 May 2018|
AnswerShow all 5 answers
Response from Avril60 | Reviewed this property |
Take train S16 from airport, stop at Zurich Hardbrucke station, 2 stops from airport. Follow directions & walk 5 mins to Schiffbau tram station, catch tram #4 to Technopark station, 1 stop away. If you wish to walk from... More
Nil N
21 May 2018|
AnswerShow all 4 answers
Response from Daniel J | Reviewed this property |
The breakfast was great! We have enough room for kids. And we are very sure that your kid is fit enough!
Room Tips
"Shop around as better hotels can be had at better prices"
7 Oct 2018
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"all our rooms were same and you get a nice sleep as hotel is located in a quite place."
21 Jun 2018
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"Any room is great."
4 Jun 2018
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"Go to the gym for free water bottles"
29 Dec 2017
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US$ 128 - US$ 278 (Based on Average Rates for a Standard Room)
novotel zurich city-west hotelnovotel hotel zürichzürich novotel
SwitzerlandCanton of ZurichZurichEscher Wyss
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