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I stayed for 3 nights. I had breakfast included in the stay. What is offered at the breakfast buffet is of good quality. I also ate dinner once in the restaurant, the pizza was very good. The room is small and I missed not having...More
Great hotel on budget and nice customer service, underground paid car park. Comfy bed and clean toilet. And yes you might have to travel in public transport to get into city. Few good restaurants nearby too.More
Response from Kourosch K, General Manager at ibis Zurich City WestResponded 26 July 2017
Dear Santhaseelan T,
We very much appreciate your comments regarding your stay at the ibis Zurich City West.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More
Stayed 3 nights. Adequate for needs. Typical Ibis standard. Small but ok. Reception staff ok but not outstanding. Shower leaking, poorly maintained? Insufficient plug points, only 1 which in this technological age is not enough. On the plus side, room clean and bed comfortable despite...More
Hotel is situated in Zurich West which is slightly outside the main tourist attractions of Zurich. It is a 20minute commute to the main station. The hotel rooms are quite small and basic, characteristic of mid-budget European hotel rooms. We were disappointed with a leaky...More
My room was tiny and did not include essential amenities such as an iron and ironing board. The ironing station was a single iron and board located in the server room that also doubled as closet/storage room. My room included four hangers, one of which...More
Response from Sophie J, Manager at ibis Zurich City WestResponded 1 week ago
Good afternoon and thank you for having taken the time to share your impressions with us. I am deeply sorry to see that you have been facing a key card issue during your stay and I understand how frustrating this must have been. Please allow...More