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ibis Zurich City West

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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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GreenLeaders Silver level
The ibis Zurich City West hotel is located in a stylish district of Zurich, close to the motorway and 100 m from the Technopark business centre, 9 km from the airport and 10 min from the main railway station. The hotel offers 155 rooms with air cooling (including 5 for guests with limited mobility) as well as a restaurant, a terrace area, a bar serving light meals and snacks 24 hours and private undercover pay parking. Business guests will appreciate our WiFi Internet access.
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Property amenities
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Meeting Rooms
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Good to know
Hotel links
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Full view
97Great for walkers
Grade: 97 out of 100
291Restaurantswithin 0.5 km
58Attractionswithin 0.5 km
Reviews & more
39Room tips
Traveller rating
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Staff was okay/ The price paid was fair for Zurich. Hotel facility and rooms were modern and clean. Public transportation is very close and you are just a few stops to the city center by public transportation. What we did not like was how tiny the rooms were compared t
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Response from Sophie J, Manager at ibis Zurich City West
Responded 4 days ago
Good afternoon, thank you so much for your review. Considering the description of the hotel, I believe your stay might have been in our sister hotel, the ibis budget Zurich City West. Thank you nonetheless for your compliments which I will pass on to the team overthere. We are looking forward to your next visit in Zürich,
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Reception was helpful, good location and OK price. Room was a clean but a bit basic with no tea/coffee making facilities. However this might be standard in Zurich. Don't know if there is car parking on site but there is excellent public transport in Zurich so no need for a car
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Response from Sophie J, Manager at ibis Zurich City West
Responded 2 weeks ago
Thank you for your review. I am taking this opportunity to mention that we do have a parking on site. The price is 23 CHF per night. For a future stay, feel free to ask us as we do have some kettles as well available at the reception that we can happily lend to our guests. Thank you and see you upon your next visit in Zurich!
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Stayed for 2 nights in November. Interior deco reminds me of a hospital. My room was in the first floor. As soon as you get out of the elevator you get a strong odor as you are in a public toilet. It was there the whole time. Room was somewhat clean. But room deco was terrible. N
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Review collected in partnership with Accorhotels.com
Response from Sophie J, Manager at ibis Zurich City West
Responded 2 weeks ago
Thank you very much for having taken the time to share your impressions here. I am glad that we have been able to exchange per email as well because this is valuable feedback to us. Please allow me to present you my apologies for the unpleasant smell in the corridor, which might be linked to our cleaning of the carpet which occured exactly at the time you have been staying with us. I am sorry to hear that the design of our room did not meet your expectations. I hope however you will give us and the ibis brand another chance to better satisfy you in the future. Yours sincerely,
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Check in was poor. Informed that the booking had been cancelled due to late check in. This was after I had called ahead to inform of late arrival due to flight delays. When asked to check the booking was not cancelled. The booking was however not updated in the system for 2 night
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Response from Sophie J, Manager at ibis Zurich City West
Responded 2 weeks ago
Thank you very much for having taken the time to share here your concerns. I am deeply sorry for this disappointing experience and I can very well understand your frustration, especially if all of this happened late at night. This is very unfortunate and you can be assured that the point will be adressed with the team. Indeed, if you call to inform us that your flight was arriving late, we should have done a couple of adjustments in the system to avoid this from happening (generally speaking, if an arrival is not happening prior to the closure of the day, the booking is automatically cancelled by our system). I will personnaly re-train the team on that in order for them to handle the situation properly on the next occasion. Allow me to present you my deepest apologies. I hope you will give us another chance to welcome you again in our hotel and provide with a complete hassle-free experience. Yours sincerely,
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I have to say as it was my first time in Zurich I expected a prettier city but it wasn’t, full of building works, heavy traffic, in general full of graffiti and everything raving expensive, I’m glad I was here on business and not a tourist.

As for the hotel, 10 minutes on the S1
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Response from Sophie J, Manager at ibis Zurich City West
Responded 2 weeks ago
Thank you so much for your detailed and precise review. It is so nice to hear that you have enjoyed staying with us. Your review has been shared with the team and with Gabor more specifically. It is good to hear that our team has participated in making your time in Zurich pleasant. With regards to the air conditionning it is unfortunately not available any more at this time of the year. It is such a pity that the room was unfortunately too hot for you. I can understand as well that opening the window was a bit of a discomfort. My apologies for this. Thank you once again. We are really much looking forward to your next visit in Zurich. Yours sincerely,
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Do you have kettle to boil water in room? Thanks
How can we get to the hotel from Zürich central station? And how long it takes? How abaout from hotel to the airport, is there any shuttle? Thank you
hi are going for 3 nights next week are there tea and coffee facilities in the room?
Yes they have at the cafeteria. Don’t forget to try Lipton African rooibos
0 votes
Hi all, I was wondering if this hotel offers adaptors? I am from Australia.
Not sure but you can buy one from a shop about 100 meters from the hotel.
0 votes
Are the rooms air-conditioned? Is there a thermostat in the room?
Yes, you can regulate the temperature inside the room.
1 vote
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"Upper floors have nice views."
"The neighborhood is really quiet"
"Any room is good, there are no views"
"Rooms facing Pulse / Fitness Migros"
"All of them seem nice."
US$ 89 - US$ 184 (Based on Average Rates for a Standard Room)
ibis zurich city west hotelibis hotel zürichaccor zurich city west
SwitzerlandCanton of ZurichZurich
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