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The hotel location and room were fine and suited our needs perfectly however the service we received at the hotel was way beyond usual Accor standards. Card machine was not working when we arrived and receptionist was unhelpful and rudeMore
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Thank Emma A
Response from Myriam S, General Manager at Hotel Ibis Budget WinterthurResponded 16 November 2017
Dear Mrs Abel, Thank you for taking the time to tell us about your experience at the ibis budget Winterthur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We encountered some issues with our...More
There is no real budget in Switzerland but having said that, IBIS Budget offers a clean room and is very well located
Way stayed for over one week as we had a big family gathering in CH and I am happy with our choice
Standard type of Hotel as everywhere offered by them in Europe. Real basic comfort but sufficient for a short stay. Very good selection of TV channels they offer as well as quite good location, very near to shopping mall, petrol station and Mc Donalds for...More
Thank Goran I
Response from Myriam S, Manager at Hotel Ibis Budget WinterthurResponded 1 November 2017
We thank you for having taken the time to write to us following your stay at Ibis Budget Winterthur.
We are happy to hear that you appreciated our convenient central location and the variety of the TV channels.
Thank you for taking the...More
Reasonable priced for an hotel in this part of Switzerland. Still, rooms are too tiny and amenities are rock bottom basics. No hairdryers in the room: you need to ask to the reception and they don't have enough of them for all the guests, Close...More
Response from Myriam S, General Manager at Hotel Ibis Budget WinterthurResponded 7 July 2017
Thank you very much for taking the time to write to us after your stay at ibis budget Winterthur.
We are sorry that the room concept didn't met your expectation and we apologize for any inconvience.
We hope to better serve you in...More
We stayed two nights. Very plain room but clean. would have slept 3 as there is an overhead bunk. Comfortable. Nice staff. We were able to sit in the dining room with our won beer and wine to have a get togetherMore
Response from Myriam S, Manager at Hotel Ibis Budget WinterthurResponded 16 June 2017
I would like to thank you very much for staying with us at the ibis budget winterthur and for the time you took to provide us with your feedback.
the rooms meet the standard of the hotel category, but i still apologize for...More