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City-Hotel Ochsen Zug

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Traveller (81)
Room & Suite (55)
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Overview
  • Excellent38%
  • Very good43%
  • Average13%
  • Poor3%
  • Terrible3%
Travellers talk about
“old town”(21 reviews)
“train station”(19 reviews)
“charming hotel”(7 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
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Offers from City-Hotel Ochsen Zug
Offers & Announcements: CHF 20 off room rate
Offers from City-Hotel Ochsen Zug
Offers & Announcements: CHF 20 off room rate
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Reviews (252)
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Traveller rating
58
76
20
8
7
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58
76
20
8
7
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All reviewsold towntrain stationcharming hotelclock towertraditional swissdu boeufrestaurants and shopsdesk staffmy day staysitting cornerbed mattressan umbrellaincluded in my room rateall departmentscannot commentthe staff was friendly and helpfulmain square
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1 - 5 of 169 reviews
Reviewed 1 week ago via mobile

Stayed at this hotel. It’s a little bit expensive but it’s a clean if not rather clinical room. However linens are really good quality, good firm bed and good pillows. Breakfast was extensive a good quality.

Thank Xavier722013
Reviewed 3 weeks ago

I loved the ammenities, especially the keys, they have real keys, not the pesky key cards you get elsewhere. The staff were lovely and helpful all through my stay, once a receptionist insisted I take an umbrella with me and it turned out she was...More

Thank viat0rem
Response from Hegglin, Manager at City-Hotel Ochsen ZugResponded 2 weeks ago

Dear guest We thank you very much for your appreciated review and your time! I and my team are really happy that you had such a pleasant stay with us and we are already looking very much forward to welcoming you again. Take care! All...More

Reviewed 3 weeks ago

The hotel has plenty of character. I loved the modern but quirky room with lots of wood and glass. Loved the bathroom door handles made of stone pebbles! Staff very friendly and helpful. Had a bar meal in their Bar du Boeuf which was simple...More

Thank Jonathan G
Response from Hegglin, Manager at City-Hotel Ochsen ZugResponded 2 weeks ago

Dear Jonathan Thank you so much for your review! I am very happy to hear that you enjoyed your stay with us. We hope that you will also try our restaurant when staying with us next time. I promise that you won't regret it! Fortunately,...More

Reviewed 4 weeks ago via mobile

This is a lovely hotel very near to the old town section that struck me as being quintessentially Swiss. Beautiful on the outside, impeccable service on the inside, completely functional and a little old-fashioned. It all works together very well. My superior room was spacious...More

Thank Mutiny
Response from Hegglin, Manager at City-Hotel Ochsen ZugResponded 2 weeks ago

Dear guest Thank you very much for your review and your time. I am very happy to hear about your positive experience in our hotel and I and my team hope to have the pleasure of welcoming you again sometimes in the future. With best...More

Reviewed 17 March 2018

Visiting Zug during a business trip and stay for one night at the Ochsen hotel. The hotel from outside is very beautiful with a unique charm. The rooms very disappointed and not equivalent to a four-star hotel. Very plain, the bed mattress very thin and...More

Thank Eu-world-visitor
Response from Hegglin, Manager at City-Hotel Ochsen ZugResponded 4 weeks ago

Dear guest Thank you for your review. I am very sorry to hear that you were not satisfied with your stay at our hotel. We have different room types in our hotel and I am not sure in which of them you were staying. Our...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Breakfast included
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room Service
Breakfast included
Business Centre with Internet Access
Banquet Room
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 252 - US$ 358 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 252 - US$ 358 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (81)
Room & Suite (55)
Dining (9)
Pool & Beach (7)
Questions & Answers
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jamesmH3144ET
7 March 2017|
AnswerShow all 2 answers
Response from bcopley | Reviewed this property |
Be advised that the beds tend to be on the small side--especially for 3 people.
0
Votes
jamesmH3144ET
7 March 2017|
Answer
Response from jamesmH3144ET |
Thought I was emailing hotel. Sorry
0
Votes
Room Tips
"I was in room 301, a single with a view right over the village plaza.They have "nest" beds which..."
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"Make sure to indicate whether you are solo or traveling with more than 1 per room as the room sizes vary."
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"Rooms that you see their window from the front of hotel have great view including Time tower and Zug lake."
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"its better to find another hotel whether inside or outside zug ."
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