We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel du Grand Lac Excelsior

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Hotel du Grand Lac Excelsior
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","divClasses":"prw_rup prw_ibex_photo_carousel_streamline","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel_streamline__widget","dust":{}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

307 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 201: English reviews
Hammersbach
Reviewed 1 week ago

Nicely located. Fantastic pool and wellness area. Awesome view of the Lake. Great walks along the manicured coast line. Enormous room, very pretty. Kids weren't comfy on the sofa-bed, the noisy springs woke them - and me during the night. Breakfast was served at a table with a view of the sun rising over the lake. Pity we weren't staying...

 Report
Helpful?
Thank littleirishjay
Lilongwe
Reviewed 1 week ago

We arrived around 3:30 PM at the Hotel du Grand Lac Excelsior to find that our booked "junior suite" for my family of four wasn't ready due to a minor error on the part of the hotel. After waiting around 30 minutes and chatting with the staff about options, we were upgraded to a fantastic two-bedroom suite on the fifth...

 Report
Helpful?
Thank op_malawi
Reviewed 1 week ago via mobile

We really enjoyed our stay here, for the price we paid for one family room with breakfast it more than exceeded our expectations. The family room was huge - it had 2 bathrooms and a lounge area, one double bed and two camp beds set up for the kids. We had beautiful views of Lake Geneva from our room and...

 Report
Helpful?
Thank L H
Essex, United Kingdom
Reviewed 4 weeks ago

Location on the edge of Lake Geneva was perfect. Room with Lake view very spacious, if a little tired. Facilities good including Spa and swimming pool. Hotel is well located for the huge Christmas Market. Staff at breakfast were very helpful and friendly which made a lovely start to the day. We were not impressed by the staff on reception....

 Report
Helpful?
Thank sandraanne50
Reviewed 24 November 2016 via mobile

We have stayed in this hotel before and all was fine. But this time very disappointed Bathroom is too small and badly needs renovation. Bedside tables lamps don t work, the paint on the furniture is peeling off. I expect much better for a 4 star hotel.

 Report
Helpful?
Thank Carmen V
Grand_Lac_Excelsior, Front Office at Hotel du Grand Lac Excelsior, responded to this review

Dear Carmen V, We are obviously very sorry to hear that the size of the Bathroom was not up to your expectations. We have also taken good note about peeling walls and lamps and we do apologize for this. Please be assured that your comments have been taken very seriously on board and discussed with the concerned Division Head. As...

angel fire, nm
Reviewed 11 November 2016

The large Chinse Jade Dogs an decorations in the lobby and English speaking Chinese staff made me figure this is now Chinese owned. It is also called the BIOTONUS HEALTH CLINIC. This is not a joke...a gigantic indoor pool, spa, and stgeam rooms in the sub basement, reachable by two elevators is spookly at first...chemo and radiation treatment rooms line...

 Report
Helpful?
Thank mbshine
Grand_Lac_Excelsior, Réception at Hotel du Grand Lac Excelsior, responded to this review

Dear mbshine, First of all, we would like to thank you for your comment. We are glad to read that the hotel decoration, the indoor pool and spa, but also the huge private terrace, parking, wifi as well as the staff and the large bathroom fully satisfied you. We have taken good note about the access to the swimming pool,...

Melbourne, Australia
Reviewed 3 November 2016

Great location, front door is almost pointing at the railway station, back of the hotel is a great beautiful lake, room is big and comfortable, even gave me rose buds on the bed :) service is good, and lounge is comfortable.

 Report
Helpful?
Thank James C
Grand_Lac_Excelsior, Réception at Hotel du Grand Lac Excelsior, responded to this review

Dear James C, What a rewarding review! Thank you very much for supporting our hotel through this lovely comment! It is a real pleasure to read that our hotel made your stay with us very enjoyable! We are glad to read that the hotel location but also the service as well as the room fully satisfied you. Rest assured that...

Reviewed 26 October 2016

I was stay in this hotel for one night and it's not close to our imagination. The view from the balcony is the only best thing of this hotel. However. The room on the 5th floor is very old. The room and the bathroom are very old without good maintenance. We have had spiders in the bathroom, peeling walls and...

 Report
Helpful?
Thank Alexandru M
Grand_Lac_Excelsior, Réception at Hotel du Grand Lac Excelsior, responded to this review

Dear Alexandru M, We are obviously very sorry to hear that the quality of the room with its bathroom, such as the swimming pool and the sauna were not up to your expectations. We have taken good note about spiders, peeling walls and bad drain and we do apologize for this. Please be assured that your comments have been taken...

Brussels, Belgium
Reviewed 24 October 2016

People were extremely nice !! Rooms had a very nice view on the Lake Leman We enjoyed our stay Wifi was nice, and a very nice welcome and very nice with handicapt people There is an elevator All rooms have view on the lake

 Report
Helpful?
Thank annievde
Grand_Lac_Excelsior, Réception at Hotel du Grand Lac Excelsior, responded to this review

Dear annievde, What a rewarding review! Thank you very much for supporting our hotel through this lovely comment! It is a real pleasure to read that our hotel made your stay with us very enjoyable! We are glad to read that the hotel location, the welcome but also the elevators satisfied you. Rest assured that our team was more than...

Reviewed 23 October 2016

I was stay in this hotel for one night and it's not close to our imagination. The location is not far from the town. You can easily go there by the bus. The view from the balcony is the only best thing of this hotel However, 1. The room on the fifth floor is very old. From the furniture and...

 Report
Helpful?
Thank Pat N

272 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (266)
Viewed
Room/Suite (26)
Viewed
Hotel & Grounds (44)
Viewed
Dining (20)
Viewed
Bathroom (8)
Viewed
View from Room (24)
Viewed
Pool/Beach Area (1)
Viewed
Other (143)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (6)
Viewed
Room/Suite (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Montreux hotels
1.0 km away
Grand Hotel Suisse Majestic
1.4 km away
Fairmont Le Montreux Palace
1.2 km away
Eurotel Riviera Montreux
Eurotel Riviera Montreux
#3 of 17 in Montreux
589 reviews
Show Prices
Show Prices
Show Prices
1.7 km away
Hotel Royal Plaza Montreux
0.7 km away
Eden Palace au Lac
Eden Palace au Lac
#10 of 17 in Montreux
622 reviews
0.8 km away
Hotel & Spa Bristol
Hotel & Spa Bristol
#1 of 1 in Territet
76 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hotel du Grand Lac Excelsior

Address: rue du Pont 27, Montreux 1820, Switzerland (Formerly Grand Hotel Excelsior Montreux)
Region: Switzerland > Canton of Vaud > Montreux
Price Range: ₹ 10,786 - ₹ 13,380 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel du Grand Lac Excelsior 4*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Fastbooking, Travelocity and Cheap Tickets so you can book your Hotel du Grand Lac Excelsior reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Spa Hotel in Montreux
#8 Luxury Hotel in Montreux
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel du Grand Lac Excelsior staff and other travellers.
4 questions
Ask a question
London, United Kingdom
over a year ago

See all questions (4)

Questions? Get answers from Hotel du Grand Lac Excelsior staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with Lake View and balcony”
 of 5 bubbles sandraanne50, 13 Dec 2016 | Read review
“Unless you want a special gourmet $40 hamburger platter walk two blocks to cafes.....if you rent a car the free parking is an amazing deal.”
 of 5 bubbles mbshine, 11 Nov 2016 | Read review
“all the rooms have a balcony overlooks the lake choose a high floor”
 of 5 bubbles KobiR608, 1 Oct 2016 | Read review
“All rooms face the lake, and the family rooms are on the ground floor with access to a patio,gardens, and the lakeside promenade.”
 of 5 bubbles ronaldh975, 15 Sep 2016 | Read review
“I think upper level rooms have a better view.”
 of 5 bubbles Ioana_Purcarea, 13 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay