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first i liked the hotel but after what happened to me i wont come here again,It's a four star hotel but if i knew the service going to b this bad i would book in two star hotel. i asked for a coffee mate or...More
Response from Nicolas L, Directeur général at Carlton Lausanne Boutique HotelResponded 12 October 2016
Dear Mr Lulu,
Thank you for your message. We are sorry to read about your bad experience with our staff.
You should have advised the reception when you checked out as it is important for us to have a feedback when this kind of think...More
This place is in the middle of everything although Lausanne is not a tightly packed place. It is very convenient to go anywhere from here, Ouchy where all the restaurants are located or downtown where all the shops and train station is located. The hotel...More
Response from Nicolas L, Directeur général at Carlton Lausanne Boutique HotelResponded 27 September 2016
I hope my message finds you well
Thank you for your great comment !
We are looking forward to seeing you back shortly and wishing you a pleasant week.
The standard room was good for one person but not large enough for two people. We had to negotiate to take turns getting around the bed. The chair could not be used because you couldn't pull it out far enough to use it since it...More
Very nice building with luxury rooms. Ours had a lovely balcony with a view of the chateau.
Offer on-site parking that should be free...
Breakfast good but very expensive
Staff were polite and helpful but very cold and disinterestedMore
Response from Nicolas L, Directeur général at Carlton Lausanne Boutique HotelResponded 20 September 2016
I hope my message finds you well.
Thank your message for your great comment !
Regarding the parking, we are the cheapest one in Lausanne with a cost of CHF 15.-/night . For exemple, the rate of a public car park for a...More
I selected the Carlton as I wanted a comfortable hotel to stay at after a long day traveling from overseas. This property fit the bill perfectly. I chose the Carlton brand as I've stayed at their properties before and know what standards to accept. I...More
Thank Natan G
Response from Nicolas L, Directeur général at Carlton Lausanne Boutique HotelResponded 12 September 2016
I hope my message finds you well.
I thank you very much for your great comment and I am very glad toi read you rgood experience here.
I know that parking in Switzerland are very expensive but for a four star hotel, ours...More
US$ 132 - US$ 239 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#14 Luxury Hotel in Lausanne
Non-Smoking Rooms ,
Number of rooms
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