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Crystal Hotel

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105 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Reviewed 12 August 2013 via mobile

We were shocked at how appallingly bad this hotel was, we only stayed 1 night but the children had to sleep on a warn out sofa because there were dangerous cables hanging out of the walls by the bunk beds making it unsafe! The carpets were badly stained and the hotel and room smelt strongly of urine!! This was Switzerland,...

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2Thank Suzieswan
Pierre-Yves F, Propriétaire at Crystal Hotel, responded to this review

We are aware it is nearly impossible for everything to always be perfect in a hotel, and we understand that everyone is entitled to her or his opinion and comments. However we would like to reassure future potential guests and let them know our hotel does in fact have hot and cold water, we do have electricity, we also have...

Atlanta, Georgia
Reviewed 1 August 2013

We stayed here in July 2013 for 2 nights with our two kids. Though room was just okay but great breakfast and very helpful staff who made our stay very comfortable. It was a little hot so they gave us two fans and one evening even opened up their breakfast area terrace with access to kitchen just for us to...

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1Thank Kala I
New York City, New York
Reviewed 7 June 2013

Lausanne seems priced for millionaires. This hotel is plain but everything either works well or is fixed promptly. It helps to approach the staff without arrogance. Breakfast on the outdoor terrace is wonderful. Bread is fabulous, but the coffee ...? Really good coffee is hard to find here. Even the Starbucks doesn't hold up. Lovely oranges with a big juicer...

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2Thank Robert W
Geneva, Switzerland
Reviewed 27 March 2013

I recently stayed at the Hotel Crystal in Lausanne for 2 nights during a business trip. The hotel is very basic and the design is a bit oldish; rooms are very basic, but clean. The quality of sleep is OK, they could invest in better duves and pillows though. The best of all is the buffet breakfast, great choice and...

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4Thank agg82
London, United Kingdom
Reviewed 4 October 2012

I stayed here 11 night in August 2012 with a friend during a bicycle trip from London to Italy. The staff was helpful, located in the heart of Lausanne, large rooms with well equipped bathrooms. One of the best buffet breakfast I had in a hotel.

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2Thank giaudi
Reviewed 3 May 2012 via mobile

Loved our trip there... Very helpful and nice staff. Breakfast is very big, lots of different breads, cereals, orange juice... What a difference from many hotels we have been in the past that offer small, basic breakfast with stale Danish pastries... We had no issue with the rooms. Yes it was a little small and it has a retro look...

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3Thank Stuffk17
Kolding, Denmark
Reviewed 20 February 2012

A very nice hotel Located right in the heart of Lausanne. Walking distance to most sights such as the Cathedral and all the other lovely building in the old part. You get of course the travelcard so you can use public transportation which is necessary in the hilly town :) The staff is friendly and when i had issues they...

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2Thank AndersSandgaard
Munich, Germany
Reviewed 30 January 2012

I was recommended this hotel and for a price of almost £200 per night I thought it would be ok. I was proven wrong. Already at the reception I was greeted by a smell which only can come from a dead body somewhere. The room was big but it seemed like I was back in 1920. It smelled like smoke...

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2Thank concap09
Glasgow, United Kingdom
Reviewed 7 November 2011

Stayed here during a business trip and wouldn't stay again. Beds had bugs, no air con and no plug sockets anywhere near the desk. As there was no air-con i was forced to have my window open all night and had to put up with the sound of the bells and local drunks int he street. Furthermore the rooms are...

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4Thank TravellingGGDr
Melbourne, Australia
Reviewed 11 May 2011

They were doing refurbishing at the time of my stay. Rooms are very basic and small but bed was firm and comfortable. Wireless internet was free for 1 hr /day and is well situated in the old part of town where there is minimal traffic. This was fortunate as you could hear people talking in the street below. The staff...

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2Thank TonyD15

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Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in a quiet pedestrian street, we offer you a warm welcome, a high quality equipment for your comfort and we serve a hearty Swiss buffet breakfast.Hotel Crystal Lausanne is within walking distance of the Palais de Beaulieu (congress center, exhibitions, etc.) - Close to private clinics and the University Hospital (CHUV). Direct connection with the EPFL and the University thanks to M1 - 250 meters on foot of our establishment The City Tax allows you the free use of the public transportation of Lausanne Bus and Metro. ... more   less 

Additional Information about Crystal Hotel

Address: rue Chaucrau 5, Lausanne 1003, Switzerland
Region: Switzerland > Canton of Vaud > Lausanne
Price Range: ₹ 8,458 - ₹ 15,984 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crystal Hotel 3*
Number of rooms: 40
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Also Known As:
Minotel Lausanne
Lausanne Minotel
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Hotel staff and other travellers.
3 questions
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London, United Kingdom
over a year ago

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Questions? Get answers from Crystal Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a room with a view to the mountains.”
  • A view from the top floor
 of 5 bubbles 764petart, 10 Dec 2015 | Read review
“The rooms on the top floor have a balcony with a stunning view (at least some of them).”
 of 5 bubbles ThisChris, 19 Aug 2015 | Read review
“The inside room I had no view, and was perfectly quiet.”
 of 5 bubbles Tummo, 15 Apr 2015 | Read review
“ask for a room facing the surroundings.”
 of 5 bubbles kremino, 11 Sep 2014 | Read review
“Top rooms should have nice views, better ventilation, and be quieter.”
 of 5 bubbles nehiker, 18 Jun 2014 | Read review
5 of 5