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15/12/2017 16/12/2017
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    Ambassador Hotel Zermatt

    Spissstrasse 10 | 3920 Zermatt, Zermatt 3920, Switzerland
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    15/12/2017 16/12/2017
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    US$ 338
    US$ 331
    SAVE US$ 7
    US$ 337
    US$ 337
    Traveller (162)
    Room & Suite (47)
    Dining (5)
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    Schlosshotel Life & Style
    996 reviews
    #15 of 111 hotels in Zermatt
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    Overview
    • Excellent32%
    • Very good43%
    • Average15%
    • Poor7%
    • Terrible3%
    Travellers talk about
    “swimming pool” (14 reviews)
    “train station” (29 reviews)
    Free Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Pets Allowed
    Dry Cleaning
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    15 Dec16 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (305)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 179 reviews

    Reviewed 3 days ago

    On our tour of Switzerland and Austria we were lucky enough to visit Zermatt and stay in this hotel. September provided great weather and the visit to the Matterhorn was more that i was expecting. The village of Zermatt has become one of my favourite...More

    Thank Paul M
    Reviewed 4 weeks ago

    Everything is fine except that the groups wake up early and are very noisy!!! Targeting groups may be financially interesting but having them chatting in corridors, slamming doors as early as 6:30 am is not a nice wake up call. Not sure it's worth 4...More

    Thank PostersBill
    Response from Pascal K, Manager at Ambassador Hotel ZermattResponded 4 weeks ago

    Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

    Reviewed 4 weeks ago

    The staff super friendly and hilarious lol , the hotel is near from everywhere (of course lol) , the breakfast is okay, the dinner is nice , they prepare dispenser hot and cold water in the lobby (that's an A+) Zermatt one of the place...More

    Thank only_eilynn
    Response from Pascal K, Manager at Ambassador Hotel ZermattResponded 4 weeks ago

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon in Zermatt. Sincerely, Pascal Küttel

    Reviewed 6 September 2017 via mobile

    Very comfortable hotel located very near To train station. Beautiful rooms, very rich morning breakfast buffet. Free use of pool, sauna & Jacuzzi. Competitive rates. Immediately near the rail station to Gornergrat.

    Thank traveladdictLugano
    Response from Pascal K, Manager at Ambassador Hotel ZermattResponded 7 September 2017

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon in Zermatt. Sincerely, Pascal Küttel

    Reviewed 24 July 2017

    As with most of the hotels in Zermatt, its walking distance from the train station. Very quiet but while we were there were lots of tour groups...mostly Asian. The Room was a good size with balcony and view of the Matterhorn. Beautiful!! No AC. Small...More

    Thank kitten50
    Response from Pascal K, Manager at Ambassador Hotel ZermattResponded 25 July 2017

    Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

    Hotel Mirabeau
    575 reviews
    #13 of 111 hotels in Zermatt
    0.06 km
     
    Hotel & Solebad Arca
    188 reviews
    #9 of 111 hotels in Zermatt
    0.1 km
     
    Fleurs de Zermatt
    215 reviews
    #31 of 111 hotels in Zermatt
    0.1 km
     
    Schlosshotel Life & Style
    996 reviews
    #15 of 111 hotels in Zermatt
    0.1 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Laundry Service
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 236 - US$ 498 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #34 Ski-In / Ski-Out Hotel in Zermatt
    • #34 Luxury Hotel in Zermatt
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 84
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Travelocity, Booking.com, Hotwire, Priceline, Cancelon, getaroom.com, TripOnline SA and Evoline ltd so you can book your Ambassador Hotel Zermatt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Swiss Alps >
    • Canton of Valais >
    • Zermatt
    • Also Known As
    • Zermatt Ambassador Hotel
    Add Photo Photos
    Traveller (162)
    Room & Suite (47)
    Dining (5)
    Pool & Beach (3)
    Hotel & Grounds (113)
    Bathroom (7)
    Family and Play Areas (4)
    Nearby
    Fleurs de Zermatt
    215 reviews
    .14 km away
     
    Hotel & Solebad Arca
    188 reviews
    .13 km away
     
    Schlosshotel Life & Style
    996 reviews
    .12 km away
     
    Hotel Mirabeau
    575 reviews
    .06 km away
     
    Nearby Restaurants
    Restaurant Alpenhof
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    Gusto Matto
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    Ross-Stall Zermatt
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    Nearby Attractions
    ES Zermatt
    113 reviews
    .39 km away
    Hinterdorfstrasse
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    .50 km away
    Alpine Exposure
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    .37 km away
    5-Seenweg
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    .49 km away
    Ask a question
    Questions & Answers
    Quaffs
    15 March 2017|
    AnswerShow all 2 answers
    Response from Pascal K | Property representative |
    Hello, We are only 100m from the train station. We have free porterage service for our Hotel guest. Phone us when you are at the train station and we will pick you up. Looking foward to welcome you. Pascal
    1
    Vote
    Google Translation
    691sd
    21 December 2016|
    Answer
    Response from Pascal K | Property representative |
    Dear All, thanks for your interest. No we don't have tea /coffee making facilities in the bedrooms. But the rooms service will be please to bring you a coffee or tea in your room. Kind regards, The Ambassador Team
    0
    Votes
    Google Translation
    Room Tips
    "Ask for a room away from groups"
    Read review
    "All the rooms have excellent views and beautiful decor."
    Read review
    "South-facing with balcony and view of the Matterhorn"
    Read review
    "Ask for a room with a view of the Matterhorn."
    Read review
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