We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 110 hotels in Zermatt

Hotel Bristol

351 reviews
Save
Traveller (175)
Room & Suite (195)
Dining (9)
Overview
  • Excellent55%
  • Very good37%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“matterhorn view”(21 reviews)
“pancake station”(3 reviews)
“great hotel”(18 reviews)
Free Wifi
Breakfast included
Non-Smoking Rooms
Restaurant
Family Rooms
Bar/Lounge
Pets Allowed
3.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (351)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Filter reviews
215 results
Traveller rating
124
74
12
3
2
Traveller type
Time of year
LanguageEnglish
More languages
124
74
12
3
2
Show reviews that mention
All reviewsmatterhorn viewpancake stationgreat hoteltrain stationgreat viewrun hotelcable carminute walkfree wifilong weekendbreakfast was includedrecommend hotelsmall balconyski rentalconvenient locationfamily roommodern bathroom
FilterEnglish
Updating list...
1 - 5 of 215 reviews
Reviewed yesterday

When we were looking for a hotel in Zermatt, we wanted a room with a view of the Matterhorn and to have breakfast included. The Bristol offered us both those options at a reasonable rate. We couldn't have been more delighted with our choice. We...More

Thank Janet_753
Reviewed 3 weeks ago

I HIGHLY recommend this hotel! It's in the perfect location in town, close to everything but not right in the center with all of the noise. I booked the Deluxe Double Room with Matterhorn View and I was not disappointed! The room was large with...More

Thank KYtraveler79
Response from fperren, Leiter Front Office at Hotel BristolResponded 1 week ago

Dear KYtraveler79 Thank you for sharing your review about your stay with us. We are delighted to read your great feedback about your stay highlighting all the areas of your experience that your stay enjoyable. Your kind acknowledgement of our services is highly appreciated and...More

Reviewed 3 weeks ago via mobile

An absolute delight. The hotel exceeded my expectations, great location and my room had a great view of the Matterhorn. The room was charming and was designed to perfection, great use of space and nicely decorated. On Christmas night there was apero in the lobby/dining,...More

Thank KrissyMilw
Reviewed 23 September 2017 via mobile

We loved our stay. The lobby is comfortable with places to sit and relax. The rooms were clean and comfortable. The bathroom was small. The included breakfast had a large assortment to chose from, including a crepe station and boil your own eggs. The staff...More

1  Thank Kris C
Reviewed 20 September 2017 via mobile

I stayed here for a long weekend. The staff were very friendly. The room immaculate and comfortable. It's not luxurious but it's not necessary when you're out all day. Good selection at breakfast and is near the bars so not far to walk back after...More

Thank P76btt
View more reviews
PreviousNext
12345643
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Shuttle Bus Service
Dry Cleaning
Laundry Service
Children Activities (Kid / Family Friendly)
Breakfast included
Babysitting
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$ 159 - US$ 433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Zermatt
#30 Spa Hotel in Zermatt
#33 Romantic Hotel in Zermatt
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 159 - US$ 433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Zermatt
#30 Spa Hotel in Zermatt
#33 Romantic Hotel in Zermatt
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (175)
Room & Suite (195)
Dining (9)
Pool & Beach (2)
Hotel & Grounds (164)
Bathroom (10)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
_71blackbird1988
24 July 2017|
AnswerShow all 3 answers
Response from Phil M | Reviewed this property |
This is not a luxury hotel but rooms are spacious, pristine, and suitably equipped (Wi-Fi, TV, telephone etc). A double room gets you a large double bed, a desk and chair, a small table and settee, a separate en suite... More
1
Vote
June C
1 November 2016|
AnswerShow all 3 answers
Response from Scotty92394 | Reviewed this property |
Thank you for your inquiry. I do not remember seeing an air conditioner unit at this hotel. I have travelled to Switzerland many times in July, especially Zermatt which sits at a high elevation. In my opinion you will not... More
0
Votes
Patricia L
19 February 2016|
AnswerShow all 4 answers
Response from sarahmaceo | Reviewed this property |
We ended up arriving late and had to walk. My husband and I had 1 medium case each and a backpack. The walk wasn't too bad.... not that steep. What made it difficult was the cobblestone street in some areas on the way. So... More
3
Votes
Room Tips
"Deluxe Double Room with Matterhorn View!!"
Read review
"Matterhorn view"
Read review
"4th floor balcony for a better view of the Matterhorn (providing it is a clear day)"
Read review
"Ask for room with view to the Matterhorn. Higher floors have better view!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite