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Hotel Bristol

Booking.comUS$ 187*
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#38 of 109 Hotels in Zermatt
Certificate of Excellence
06/06/2017 07/06/2017
1 room 2 adults 0 children
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Hotel Bristol
Hotel Bristol
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324 Reviews from our TripAdvisor Community

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Showing 198: English reviews
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Melbourne, Australia
Reviewed 6 days ago NEW

Hotel Bristol has plenty of positives. It is clean, well located, friendly staff and the rooms, while a bit on the small side, offer decent comfort and the ones with a view of the Matterhorn are quite memorable simply because of what you see when you look out the window. The breakfast is excellent, unlike many continental Europe hotels, they...

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Helpful?
Thank charlesjb70
fperren, Leiter Front Office at Hotel Bristol, responded to this review

We thank you very much for the feedback. It is nice to hear that you enjoyed the breakfast and that you were happy with your stay here.

Portland, Oregon
Reviewed 1 week ago

If you are coming to Zermatt to view the Matterhorn this hotel is the ticket. Their prices are fair and rooms though small are clean and comfortable. The staff was helpful and very pleasant. The location was perfect, close to everything but not right on the busy main street of this small village. Make sure to ask for a room...

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Helpful?
Thank tastywords
fperren, Leiter Front Office at Hotel Bristol, responded to this review

Thank you very much for the rating and the feedback. We are sorry to hear about the coffee. For you future visit we recommend you to ask the service staff for a coffee by cup that it will not get tepid as fast.

Reviewed 2 weeks ago via mobile

We booked the room with matterhorn view and it's worth paying for. The matterhorn was there everytime at your balcony. The room was clean, cozy and bigger than we expected. The bathroom was nice with the roof and moutain view. Staffs were friendly and so helpful. The room is as same as the sample picture does. It is 10 mins...

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Helpful?
Thank Apitchaya W
fperren, Leiter Front Office at Hotel Bristol, responded to this review

Thank you very much for your great feedback. We are glad to hear that you enjoyed your time here and just as additional information to your suggetion of the hotel taxi, it is available between 8am and 5pm.

Reviewed 16 April 2017

The hotel is 10 mins away from station by foot. It is just next to stream where is the best place to take photo of Mattehorn. The staffs are very kind, and room is really cleaned. There are so many menus on breakfast buffet, I loved everything of this hotel.

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Helpful?
Thank JiYun K
fperren, Leiter Front Office at Hotel Bristol, responded to this review

Thank you very much for your great feedback. We are very happy to hear that you loved everything of our hotel. We hope to be welcoming you again in future.

Reviewed 27 February 2017 via mobile

Nice hotel with clean rooms. Breakfast was lovely. Ideally located within walking distance to Matterhorn and town. We had a family room as we were travelling with kids. Balcony was spacious enough. Staff was friendly.

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Helpful?
Thank Hayat S
fperren, Leiter Front Office at Hotel Bristol, responded to this review

Thank you very much for your comment. Since 2011 we renovated quite a few things in our hotel. We renewed our wellness / spa area, the reception and the lobby and also the dining room. It would be our pleasure to welcoming you again here with us.

A TripAdvisor Member
Level Contributor
6 reviews
Reviewed 3 February 2017 via mobile

We were just here, group of 6, friends, for serious skiing. Great hotel, great service, very good breakfast, friendly, efficient and helpful staff, clean rooms and a good location. Recommend it highly.

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Thank A TripAdvisor Member
BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

Thank you very much for your feedback. We are happy to hear that you enjoyed the stay here and that you would recommend our hotel. Would be lovely to host you again.

Reviewed 1 February 2017 via mobile

Absolutely great accommodations and excellent services provided by a very dedicated team. Many restaurants and bars very close, as well as the cable car to the Matterhorn. Breakfast is excellent too. One night we had a welcome drink (apéro) where we could meet other guests and share some experiences. Very well organized and shows the appreciation of the team with...

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Helpful?
Thank Fla-Tathi
BristolZermatt, Rezeption at Hotel Bristol, responded to this review

A big thank you to you. We work hard to make our guests glad. We're happy to greet you again in our hotel. Your Bristol-Team!

Laguna Beach, California
Reviewed 29 January 2017

Hotel Bristol should be five star hotel! Not only were they wonderful in the booking process but from arrival to departure the service was superb! We chose 2 Matterhorn view rooms for our family of 5; a triple and a double. The bedding was so comfortable we are buying some for our home. The morning breakfast is impossible to beat...

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1Thank george c
BristolZermatt, Rezeption at Hotel Bristol, responded to this review

A big thank you! It makes us glad to see our guests happy. We wish you all the best and hope to see you again in our hotel! Kind regards from Zermatt Your Bristol-Team!

Melbourne, Australia
Reviewed 16 January 2017

Stay: 1 night in January 2017. Good value in an expensive little town. Staff: English speaking, friendly & helpful. Room: King-size bed (made from two single mattresses), on 2nd floor corner. Nice town views in two directions. Basic old world ambiance – wooden floor, old style but effective bar heaters. Couldn’t see any signs of air-conditioning which may be a...

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1Thank Jaunt411
Kuwait City, Kuwait
Reviewed 6 January 2017 via mobile

We got a nice room with the view of the mountain Matterhorn in this family oriented hotel. You get the sense from check in to check out that you are visiting a Swiss family at their home. Where all the staff greet you with a smile and sometimes with a hand shake, which makes you part of the family.

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Helpful?
1Thank JAMAL.A. A
BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

Dear Jamala Thank you very much for your lovely Feedback. We are happy to read that you felt at home while you were staying here in the hotel. We would be happy to see you again here in Hotel Bristol Zermatt.

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06/06/2017 07/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Babysitting

Additional Information about Hotel Bristol

Address: Schluhmattstrasse 3, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: ₹ 10,500 - ₹ 22,956 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Bristol 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Bristol Hotel Zermatt
Hotel Style:
#24 Family Hotel in Zermatt
#27 Spa Hotel in Zermatt
#33 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Bristol staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the Matterhorn.”
charlesjb70, 17 May 2017 | Read review
“It's worth paying a bit more to get the Matterhorn view. Spectacular!”
tastywords, 14 May 2017 | Read review
“Get a Matterhorn view with Balcony! You won't be disappointed!”
  • View from our balcony!
479georgec, 28 Jan 2017 | Read review
“Rooms at the bottom have noise from the street below.”
Geordie_Skier_Walker, 18 Dec 2016 | Read review
“Room 503 amazing view !!!”
simonmL7067BQ, 14 Nov 2016 | Read review
5 of 5
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US$ 187* /night
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Prices are for 1 room, 2 adults
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