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Resort Hotel Alex

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#15 of 110 Hotels in Zermatt
Certificate of Excellence
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Resort Hotel Alex
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421 Reviews from our TripAdvisor Community

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Showing 249: English reviews
London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago

The title of my review says it all. This is easily the nicest and most quirky/unique 4-star hotel I have ever seen. The food is amazing, bedrooms incredibly unique, superb facilities, great location etc etc. I just wish I could have spent more than 1 night there!

Helpful?
Thank DavidCape
London, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Excellent cosy quirky stylish spa hotel. Good breakfast, Very central location. Unique and richly styled rooms and public areas. Great pool, sauna, steam room, jacuzzi, sports and games facilities. Great restaurant and bar. Amazing and unique place. Certainly not a chain hotel!

Helpful?
Thank Howard B
Toronto, Canada
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 October 2016

Rooms are just out of this world beautiful.Views amazing. Food extra ordinary , great breakfast, centrally located We loved it!Would stay there again and recommend it.Decor amazing and interesting. Goos gym , png pong, pool and great things to do there. Wonderful vacation hotel.

Helpful?
Thank Evelin H
Aberdeen, United Kingdom
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 October 2016 via mobile

Good: Right next to the Zermatt station, and surprisingly quiet with the exception of weekend where you revelers partying till late night right next to the hotel. The room has a Jacuzzi and this is a plus especially after a day long hike. Not that good: Staff attitude to service not consistent. Breakfast staff look lethargic and dreary. The bedroom... More 

Helpful?
Thank JCBenney
Orange Beach, Alabama
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 September 2016

Quaint hotel with good size room and balcony to enjoy glass of wine and fresh Swiss air. Swimming pool with hot tub area. Lots of cozy sitting areas in bar and on outside. Close to many restaurants, shopping and gondolas to Matterhorn. Good breakfast and helpful staff.

Helpful?
Thank Sam M
1 review
Reviewed 21 September 2016

What a beautiful place the hotel was amazing easy to get to. Staff friendly and helpful room was fantastic big roomy and comfortable magnificent swimming pool, spa and sauna. The furnishings of the hotel were excellent, very Swiss right down to the cow shaped bar stools with cow bells. Walking distance to everything great choice of restaurants. Something for everyone

Helpful?
Thank Melissa A
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 September 2016 via mobile

We spent three days in this lovely hotel and were very happy with everything. The entire hotel is extremely nicely decorated, every detail is set to create a cozy environment. Super, super clean which is important for us. Pool and spa areas are one of the most beautiful we have ever seen, quiet and relaxing as well. Staff is very... More 

Helpful?
Thank JGeneve
Hong Kong, China
Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 September 2016

We just finished a two day trip to Zermatt and we are so lucky that we chose Hotel Alex in the first place as it made a big difference. The hotel location is amazing. It is so close to the railway station that it means that we have access to railway, stores and restaurants. The hotel is also next to... More 

Helpful?
1 Thank Jia H
Atlanta, Georgia
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 16 September 2016 via mobile

The hotel is centrally located in the heart of Zermatt, within walking distance of shops and restaurants, cog railway train and gornergrat bahn. The breakfasts were quite good, with the homemade breads being especially good. There is a nice outside bar area .

Helpful?
Thank heindels
Andover, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 September 2016

A quirky hotel in a great location - right in the centre of Zermatt but so quiet!! We received a warm welcome and were shown to a really nice room with a lovely bathroom, loads of storage and a balcony with a view of the mountains. Also, a hairdryer with power which is really unusual!!! The food was amazing and... More 

Helpful?
Thank aligardner2016

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Alex Grill
Alex Grill
Cuisines: Swiss, European, French, Central European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Breakfast
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Popular Valais Hotel in 5-story chalet built of stone & natural wood, with side courtyard & abstract-art mural on front. ... more   less 

Additional Information about Resort Hotel Alex

Address: Bodmenstrasse 12 | 3920 Zermatt, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: ₹ 20,404 - ₹ 43,577 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Resort Hotel Alex 4.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Alex Hotel Zermatt
Hotel Style:
#12 Spa Hotel in Zermatt
#13 Family Hotel in Zermatt
#13 Luxury Hotel in Zermatt
#42 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Resort Hotel Alex staff and other travellers.
3 questions
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Questions? Get answers from Resort Hotel Alex staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are amazing”
 of 5 bubbles DavidCape, 13 Nov 2016 | Read review
“Rooms on the south side may have Matterhorn views, but the north side is cheaper.”
 of 5 bubbles howardb567, 11 Nov 2016 | Read review
“Ask for a view of the Matterhorn .Everyone is very friendly and helpful.Rooms have balconies.Ask for a suite, they are worth it!”
 of 5 bubbles evelinh2014, 12 Oct 2016 | Read review
“Any room would be good we were on second floor and it was extremely quite”
 of 5 bubbles melissaaN2554LL, 21 Sep 2016 | Read review
“Upstairs room with balcony is best.”
 of 5 bubbles ahpratt, 14 Sep 2016 | Read review
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