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Hotel Pollux

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#59 of 109 Hotels in Zermatt
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Pollux
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158 Reviews from our TripAdvisor Community

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Showing 112: English reviews
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Wayne, New Jersey
Reviewed 2 weeks ago via mobile

This is exactly what I had hoped it would be. Great staff, amazing rooms, clean and an amazing location! Walking distance to everywhere in Zermatt! Centered right in the heart of the Main Street. Quick trip to the train and to see the Matterhorn . Great bar too! Would most definitely recommend and return!

Thank jpnyy2
New York City, New York
Reviewed 15 February 2017

Solid hotel with good service and a good bar. Rooms were clean and spacious, restaurant below the hotel was good as well. Sauna in the basement was big, but Jacuzzi was quite small. Overall, had a very pleasant stay.

Thank Mark_Gianfalla
Brookline, MA
Reviewed 24 January 2017

The Pollux was like a home away from home. This hotel has a special place in the history of Zermatt - it is owned by the Taugwalder family - the same Taugwalders who made the first successful summit of the Matterhorn in 1865 (two of only 3 climbers to make it down). It is homey and impeccable, clean, well-appointed and...

1Thank BoredinBrookline
Yorkshire, United Kingdom
Reviewed 14 January 2017

The staff and owners are the most friendly and welcoming people you could ever meet. They are always trying to the best they can for you. The room we had was immaculate. Modern and warm and cosy. The bar downstairs is a wonderful place for a drink pre dinner or late evening. The breakfast choice was varied and delicious. The...

Thank jimmy922
Boston, Massachusetts
Reviewed 12 January 2017

We really enjoyed our stay at the Hotel Pollux. This is a family-run inn-type hotel that is cozy and feels local and historical and yet also modern and sharp at the same time. We booked only a couple of months before a peak holiday period, and we were just so glad this worked out so well. And the bar is...

Thank Allison F
Reviewed 5 January 2017

Great location a short walk from the train station and central to all activity in this charming village. A short electric taxi ride to the ski lifts. The staff was friendly and helpful, the room was large, comfortable and beautifully appointed, the bar area was lively each night, the restaurant excellent, the morning breakfast room also just great with a...

Thank Steven P
West Hlls, Ca
Reviewed 4 January 2017

Hotel Pollux is less than a 5 minute walk from the train station. It is nicely located in the town center- great for evening strolls at night. We were there for the Christmas Winter Holiday and it was beautiful. The entire staff is very friendly and helpful with getting you connected with your adventure needs. There is a ski rental...

Thank Rachel G
Reviewed 1 January 2017

We really enjoyed out 4 nights here. It is centrally located, there is an awesome bar and the rooms were great. There is a ski room which can be accessed off the street as well. The staff were very nice and were also went to the attached restaurant, which was excellent. We will certainly stay here again next time we...

Thank Andygeo86
Los Angeles, California, United States
Reviewed 30 December 2016

Just got back from here for the Christmas holiday. The service was just outstanding! I should have got the names of the two lovely ladies that worked the front desk as they assisted us with everything from ski equipment rentals to private full day ski lessons for my wife. The food was very good too and the lounge area was...

Thank Cole G
Atlantic City, New Jersey
Reviewed 24 November 2016

I've been three times just for the views. A little dated but if you don't mind that 70's vibe.... clean and assemble to nice restaurants. Ask for the rooms facing the Matterhorn and be prepared to be amazed in the morning when you open the curtains!

Thank Sarah5321

150 photos of this hotel

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Dining (10)
Room/Suite (18)
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  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Pinte
Restaurant Pinte
Cuisines: Swiss, European, International
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities

Additional Information about Hotel Pollux

Address: Bahnhofstrasse 28, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: ₹ 14,028 - ₹ 23,315 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Pollux 4*
Number of rooms: 35
Reservation Options:
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Also Known As:
Pollux Hotel Zermatt
Hotel Style:
#37 Ski-In / Ski-Out Hotel in Zermatt
#39 Luxury Hotel in Zermatt
#47 Family Hotel in Zermatt
#60 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Pollux staff and other travellers.
1 question
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Questions? Get answers from Hotel Pollux staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I actually liked the street view - it's fun to see the "scene" outside. And it was plenty quiet.”
  • View of the street, to the left
  • View from the window
  • View of the street to the right
  • View to the right, w sun streaming
  • View from the room door
AllisonF984, 11 Jan 2017 | Read review
“405 street view that is great for people watching but no Matterhorn view”
ColeG34, 30 Dec 2016 | Read review
“Ask for the rooms with views to the Matterhorn.”
Sarah5321, 23 Nov 2016 | Read review
“Top floor at back of hotel, for best view of Matterhorn”
richc46, 15 Nov 2016 | Read review
“Request a room on the mountain side, it will be quieter.”
jpnyy2, 20 Sep 2016 | Read review
5 of 5