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Hotel Alpenhof

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#16 of 110 Hotels in Zermatt
Certificate of Excellence
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374 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Hyderabad, Andhra Pradesh, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 October 2016

Our stay in Zermatt would not have been better. Unlike other hotels in Swiss your place had warm, personal and homely feel to it. The rooms were cozy and comfortable. The view was amazing. So closely located to station & market. Walkable distance to matterhorn cable car station. Breakfast was elaborate with many vegetarian options available. Front dest assistance in... More 

Helpful?
Thank ranka121
Oslo, Norway
1 review
Reviewed 13 October 2016

Excellent breakfast, nice rooms and a outstanding wellness. The hotel is located in the middel part of Zermatt. Easy Access to ski lifts in the morning and shopping/eating in the afternoon. Our third stay at this hotell last 5 Years.

Helpful?
Thank skiiernorway
bhopal
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 October 2016

The hotel is located about 7 minutes walk from the railway station. However, the hotel provides complimentary shuttle service from the station on arrival and departure, The rooms are decent with a beautiful view . open bathtub in the room is a bit surprising but one rarely finds such large sized bathtubs in hotels. overall good experience and would definitely... More 

Helpful?
Thank ravibhopal
Bengaluru, India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 September 2016

We decided to take a taxi from train station as we were some what exhausted from travel. Even though it is just about 10 min walk, with luggage the walk can be challenging. Hotel from outside and the reception area looks very different as if we are entering a cave. Room allotted to us perhaps is the Chic room -... More 

Helpful?
Thank ShivaprasadKuskur
Cornwall UK
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 September 2016 via mobile

Stayed here for a couple of nights before departing on the glacier express. The alpine chic room was clean and spacious, it also had a balcony and free welcome minibar. Very friendly staff and the breakfast and dinner were superb, evening meal chf50 for 5 courses of fine dining, great value compared to other local restaurants.

Helpful?
Thank TopDogRouteMaster
1 review
Reviewed 18 September 2016

We had a wonderful stay, where the staff were very friendly, fun and helpful. Our room was quite special with a bath in the room and a really large balcony to sit no look at the Matterhorn every day. The food was fantastic, with the half board being very good value for Switzerland. Each course was presented so beautifully and... More 

Helpful?
Thank Tania S
Brisbane, Queensland, Australia
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 September 2016 via mobile

We have thoroughly enjoyed our stay in Zermatt and the service and welcome we have received at the Hotel Alpenhof has been extraordinary. It was made special by the free upgrade to the penthouse suite. Thank you to Boris and Ali at the hotel. You do a great job. We could see the Matterhorn from our balcony. Thoroughly enjoyable visit.

Helpful?
Thank Chris W
geordie land
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 16 September 2016 via mobile

This hotel is nicely situated on a river, close to town. Stylish, mix of old and new with fabulous lighting. The staff are all very friendly and welcoming. After a 13 hr journey from Northumberland we arrived at 9.15pm Swiss time. Mike the Inghams rep met us at the station and told us because of our late arrival we would... More 

Helpful?
2 Thank col-sheila
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 September 2016

Truly enjoyed our stay at Hotel Alpenhof in Zermatt. The staff was incredible. The spa was beautiful & available to all guests, regardless of whether you book a massage treatment. The restaurant is lovely and the food is fantastic. They have a very comfortable and beautiful outdoor seating area with blankets to keep you warm and funny ski movies on... More 

Helpful?
1 Thank Erin R
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 September 2016 via mobile

This hotel walking in was so beautiful and clean. I highly recommend calling them either when you are scheduled to arrive or at the train station to come pick you up in their electric car. It's not too far but with luggage it is not a the best to walk from train station. They had a traditional breakfast with meats,... More 

Helpful?
Thank Deborah C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurant Alpenhof
Restaurant Alpenhof
Cuisines: European, Central European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. The 5 floor Hotel Alpenhof offers 62 comfortable rooms, most of which have their own balcony. The rooms are equipped with bath/WC, minibar, telephone, radio, Wi-Fi, cable TV, safe and a cozy seating area. Look forward to the naturally lit, Alpenhof SPA area on the first floor. The new, stylishly renovated hotel lobby offers plenty of space to relax and enjoy regional snacks and wine specialties. We pamper our hotel guests every day with a new and freshly prepared 5-course selection menu. A special highlight is the exquisite cheese buffet. Our refined Cigar Lounge, one of a kind in Zermatt, offers fine digestives, smoky whiskys and a solid selection of cigars. Sitting in front of a roaring fire listening to our pianist is the perfect way to end a day's hiking or skiing. Every Wednesday during the high season the family run business offers you a free visit to their herd of black nose sheep. ... more   less 

Additional Information about Hotel Alpenhof

Address: Matterstrasse 43, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: ₹ 15,217 - ₹ 44,417 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Alpenhof 4.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Alpenhof Hotel Zermatt
Hotel Style:
#9 Ski-In / Ski-Out Hotel in Zermatt
#13 Spa Hotel in Zermatt
#14 Luxury Hotel in Zermatt
#27 Romantic Hotel in Zermatt
#30 Family Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Alpenhof staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take enough time to enjoy the Jacuzzi :)”
 of 5 bubbles ranka121, 22 Oct 2016 | Read review
“Ask for a Matterhorn view and a corner balcony.”
 of 5 bubbles tanias769, 18 Sep 2016 | Read review
“Our room, 201 had Matterhorn views and a huge balcony”
 of 5 bubbles erinr876, 15 Sep 2016 | Read review
“Buy a Peak Pass if you want to do stuff. The Gornergrat alone costs CHF90 for a return trip so the savings are substantial.”
  • Matterhorn.
 of 5 bubbles WILLIAM1066, 18 Aug 2016 | Read review
“Penshouse Suite are amazing, perfect for a family”
 of 5 bubbles ValerieKB, 17 Aug 2016 | Read review
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