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Hotel Schweizerhof & Residence

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#51 of 110 Hotels in Zermatt
Certificate of Excellence
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Hotel Schweizerhof & Residence
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235 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Level Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 24 September 2016 via mobile

Spent 2 nights here. It was the end of our Glacier Express journey from St. Moritz and our next stop is Interlaken. Hotel was very nice but, like so many hotels in Switzerland, it did not have A/C or even a fan. And it was hot, upper 80's, in the afternoon. You could open the windows and patio door at... More 

Thank travelindan
Level Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 12 September 2016

We stayed for two nights and enjoyed every moment. When we arrived we were greeted to lovely piano playing. It set the mood for our stay. We had a very large patio that was shared with two other rooms, overlooking the mountains. The room was confortable and we could relax on the patio. The breakfast was great. We felt pampered.... More 

Thank Retirees10
SeilerHotelsZermatt, Team Hotel Schweizerhof at Hotel Schweizerhof & Residence, responded to this review

Dear Retirees10, Thank you for your time invested to value our Hotel. We are happy to hear that you were satisfied with our Hotel and our Service. It is always a pleasure for us when our Clients leave Zermatt with such good memories. We are already looking Forward to welcome you again and wish you in the meantime all the... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 5 September 2016

Beautiful rustic guest room a short walk from the train station. A sitting / living room and separate bedroom each with a balcony over the main street. A fantastic breakfast well above most other Swiss hotel provisions (I've been to many). A beautiful little town in the base of the Alps with tons of shops and restaurants. A short distance... More 

Thank Joseph A
SeilerHotelsZermatt, Team Hotel Schweizerhof at Hotel Schweizerhof & Residence, responded to this review

Daer Joseph, Thank you for your stay with us in Zermatt and for such an amazing value of our Hotel. It is a pleasure and an honor for the whole team to see that you were satisfied with your stay in Zermatt and in our Hotel. We are already looking forward to welcome you back and wish you in the... More 

1 review
Reviewed 12 August 2016

Very comfortable, I needed extra pillows and I asked at reception on check in and they arrived at the room at the same time as we did. The heads of the beds can also be raised. The breakfast was excellent, I know my husband prefers a fried egg but we understand why they are not put on buffets. My only... More 

Thank Compton1938
SeilerHotelsZermatt, Team Hotel Schweizerhof at Hotel Schweizerhof & Residence, responded to this review

Dear Campton1938, Thank you for your time invested to value your stay with us in Zermatt. We very happy that you were satisfied with our service. Thank you for the compliments for our breakfast buffet, which is really comprehensive, on request we prepare as well fried eggs or omelettes. Please do not hesitate to let us know during your next... More 

Dottikon, Switzerland
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 31 July 2016

We loved our stay at the hotel Schweizerhof in Zermatt. The rooms are super-cosy and the breakfast is delicious. The staff is friendly and ready to help you with the luggage or advices. We had a double room on the 4th floor with a nice view. The hotel is located directly at the station. (3 min walk) The Spa is... More 

Thank Nathalie S
SeilerHotelsZermatt, Team Hotel Schweizerhof at Hotel Schweizerhof & Residence, responded to this review

Dear Nathalie, Thank you for your good value of our Hotel. We are pleased to hear that your were satisfied with your stay at our Hotel. We are already looking Forward to welcome you back and wish you in the meantime all the best. Kind regard from the Matterhorn Village Team Hotel Schweizerhof More 

Henderson, Nevada
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 July 2016 via mobile

This hotel had really small rooms. It doesn't have a tub. There is a small shower instead. It is perfect for a single skier/snowboarder. It is central to everything and close to the Zermatt/Tasch train station. Unfortunately this hotel didn't have any of the charm of a Swiss Chalet. I stayed at this hotel as part of a tour group.... More 

Thank skibum71
SeilerHotelsZermatt, Accountant at Hotel Schweizerhof & Residence, responded to this review

Dear skibum71 Thank you for your Feedback. We are very sorry that you were not satisfied with the room categorie you have booked. All our single rooms are equiped with a shower. We have different room categories in our hotel which are equiped with bath tubs. We hope to satisfy you the next time when you are back in Zermatt.... More 

Mississauga, Canada
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 20 June 2016

The hotel is close to the train station and on the Main Street. However, the hotel is dated. Pillows are so soft even two put together still give you a bad sleep. Breakfast quality is poor. In general, breakfast in Switzerland hotel is of high quality, but not this one. Service is below avg, esp the shift in the evening.... More 

Thank Ed_Mississauga
SeilerHotelsZermatt, Team Hotel Schweizerhof at Hotel Schweizerhof & Residence, responded to this review

Dear Mr. Ed Mississauga, Thank you very much for your time to comment on our hotel. We are always interested in improving our services and therefore appreciate your honest feedback. Concerning our pillows: we offer our guests to change the pillows in hard, medium or soft ones. For this matter our reception is available 24hours. We apologize for the inconvenience... More 

Bali Crete Rethymnon
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 May 2016

there is nothing negative about it, it had been the loveliest hotel experience I ever had in Switzerland, friendly staff, great service, nice view, clean and well maintained property, also the spa and its service had been great too!

Thank PrometheusF
SeilerHotelsZermatt, Assistant Front Office Manager at Hotel Schweizerhof & Residence, responded to this review

Dear Kostas Promethe, Thank you for your time invested to value your stay with us and to share your experience with the internet community. We are looking forward to welcome you back soon and wish you all the best. Sunny greetings from Zermatt Team Hotel Schweizerhof More 

Wurenlos, Switzerland
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 April 2016

First impressions was this is an old hotel but the friendliness of the stuff makes my tired gone after long train trip from home.. It is our first time in this hotel but we visit Zermatt almost every ski sessons during our son school holiday. We were at the 5th floor with the ice feld view...ohh I wish to have... More 

Thank Julie R
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 April 2016

We stayed there for a few days and it was an amazing experience. The staff was very friendly and always available for help. The room were clean and comfortable. Lucky for us we also had a view on the Matterhorn from our balcony which was fantastic, not to mention the SPA/Pool oh the hotel which was a total delight. The... More 

Thank Lydia M
SeilerHotelsZermatt, Assistant Front Office Manager at Hotel Schweizerhof & Residence, responded to this review

Dear Lydia M, We thank you for your great Rating and the score of 100. We are already looking forward to welocme you again. Kind regards from Zermatt The Hotel Schweizerhof Team More 

180 photos of this hotel

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All Traveller Photos (101)
Room/Suite (16)
View from Room (14)
Hotel & Grounds (22)
Pool/Beach Area (1)
Bathroom (3)
Dining (1)
Other (44)

Management photos: Courtesy of the property manager

All Management Photos (79)
Room/Suite (26)
Hotel & Grounds (24)
Pool/Beach Area (5)
Dining (4)
Other (20)
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  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The sportive and easy-going hotel at the heart of Zermatt The Hotel Schweizerhof is located in a traffic-free zone on the Bahnhofstrasse at the heart of beautiful Zermatt. In fact, the railway and Gornergratbahn stations are just a few steps away. Guests from all over the world appreciate our buoyantly refined, rustic, easy-going and sportive atmosphere together with our qualified, warm-hearted and friendly team of staff! The establishment comprises over 108 large and cosy rooms and suites, some of which with a balcony and stunning view of the Matterhorn. Our bar with open fireplace is centrally located and offers your favourite cocktail in a cosy atmosphere. In our Dining Room we serve every day a rich breakfast buffet and, in the evening, international table d'hôte menus / à la carte. In our Schwyzer Stübli, an intimate restaurant in the style of a Swiss village inn, we serve deliciously prepared authentic Swiss specialities. Live music is provided every evening by Swiss folk music groups (only during the winter season). In the framework of the Dine Around our concierge team recommend our preferred restaurants and leave you spoilt for choice. And naturally weary bones particularly appreciate sweet relief discovered in our pool and wellness area "Sempervivum." Two conference rooms have space for as many as 90 adults for more serious business. ... more   less 

Additional Information about Hotel Schweizerhof & Residence

Address: Bahnhofstrasse 5, Zermatt 3920, Switzerland (Formerly Schweizerhof Zermatt Hotel)
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: ₹ 13,411 - ₹ 42,861 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Schweizerhof & Residence 4.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Schweizerhof Hotel Zermatt
Hotel Style:
#32 Luxury Hotel in Zermatt
#34 Spa Hotel in Zermatt
#59 Romantic Hotel in Zermatt
#60 Family Hotel in Zermatt
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Questions & Answers

Questions? Get answers from Hotel Schweizerhof & Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double room with balcony”
 of 5 bubbles 932nathalies, 31 Jul 2016 | Read review
“We were in room 204 facing the sport arena. It was very quiet at night.”
 of 5 bubbles 234angeliques, 10 Apr 2016 | Read review
“You either get a Matterhorn view or the view on the ice skating rink!”
  • Single room (223)
  • Bathroom single room
  • View towards ice skating rink (backside)
 of 5 bubbles Daniel1200, 17 Jan 2016 | Read review
“Go for mountain view”
 of 5 bubbles 324anthonyp, 2 Sep 2015 | Read review
“Room 631 - stunning view of the Matterhorn from balcony and this is the QUIET side of the hotel when it comes to sleeping.”
 of 5 bubbles 250kirstyg, 2 Aug 2015 | Read review
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