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Novotel Lugano Paradiso

614 reviews
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Traveller (169)
Room & Suite (55)
Dining (17)
Overview
  • Excellent40%
  • Very good46%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Novotel Lugano Paradiso
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (614)Write a Review
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All reviewslugano paradisomonte san salvatorestandard roomnice hotelminute walknice poolbreakfast buffetexcellent stayswimming poolper nightbusiness triplake viewtrain stationaccorswitzerlandmotorwaycategory
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1 - 5 of 218 reviews
Hotel's Favourite
Reviewed 13 January 2018

The Novotel in Lugano-Paradiso is completely new. The rooms are very friendly and have enough space. It is central located, around 10 Minutes to the center of Lugano. The staff is very helpful and friendly. Online check-in and check-out works very well.More

3  Thank Lowrider78
Response from Novotel_Lugano, Leiter Front Office at Novotel Lugano ParadisoResponded 15 January 2018

Dear Mr. Lowrider78, Buongiorno! Good morning! We very much appreciate your comments regarding your stay at the Novotel Lugano Paradiso. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that...More

Reviewed 12 January 2018

Near to lake, front san salvatore funicular. staff friendly . good for family and children Also easy to reach from train station or by car. Will for sure stay here again when going to Lugano.highly recommendedMore

3  Thank jani m
Response from Novotel_Lugano, Leiter Front Office at Novotel Lugano ParadisoResponded 15 January 2018

Dear jani m, We very much appreciate your comments regarding your stay at the Novotel Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed 20 December 2017

Very nice Hotel that must be brand new as you get the feeling everything is new and you are the first guest to use it. Very friendly and helpful staff. Rooms are very nice and really top. Breakfast also very good and can be highly...More

Review collected in partnership with Accorhotels.com
1  Thank Markus I
Response from Christian S, Team Novotel Lugano at Novotel Lugano ParadisoResponded 26 December 2017

Dear Markus I, thank you very much for this great review. We are very pleased that you enjoyed your time here with us at the Novotel Lugano Paradiso and are looking forward to welcoming you again soon. We wish you a Happy new year 2018!...More

Reviewed 25 November 2017 via mobile

Nice hotel - great rooms - buffet breakfast was very nice 👍 staff very friendly - hotel was very big Would recommended this hotel good for couple of nights while moving from place to place - local restaurants good

Thank stanley031
Response from Christian S, General Management at Novotel Lugano ParadisoResponded 6 December 2017

Dear Guest, thank you very much for this great review. We are very pleased that you enjoyed your time here with us at the Novotel Lugano Paradiso and are looking forward to welcoming you again soon. With sunny regards Christian S.

Reviewed 2 November 2017 via mobile

The receptionists and restaurant staff are very friendly and professional. However the management must be changed. I have stayed there numerous times in anticipation of some sort of change, but have been very disappointed. They never honor Accor Fidelity members benefits and push the guests...More

1  Thank Rick A
Response from Christian S, General Manager at Novotel Lugano ParadisoResponded 3 November 2017

Dear Rick A., Thank you for taking the time to write a review on Tripadvisor. We sincerely regret that you don’t recognize our efforts to do the best for our regular guests and for guest with Le Club card. With pleasure we can offer free...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Outdoor pool
Details
Price range
US$ 221 - US$ 323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Lugano
#5 Family Hotel in Lugano
#6 Romantic Hotel in Lugano
#7 Luxury Hotel in Lugano
#7 Business Hotel in Lugano
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 221 - US$ 323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Lugano
#5 Family Hotel in Lugano
#6 Romantic Hotel in Lugano
#7 Luxury Hotel in Lugano
#7 Business Hotel in Lugano
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (169)
Room & Suite (55)
Dining (17)
Pool & Beach (8)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
BritTraveller68
29 July 2017|
AnswerShow all 2 answers
Response from Novotel_Lugano | Property representative |
Dear Sir and Madame Thank you very much for your interest in our Hotel. We are just 15 minutes walking distance from the city center, which is 1 Km and 200 meter distance. As our guest, you will get at the check in also... More
0
Votes
Google Translation
Riyadh33
17 June 2017|
AnswerShow all 2 answers
Response from Novotel_Lugano | Property representative |
Dear Guest Thank you for your interest in our hotel. Yes we have connecting rooms. In order to book the connecting rooms, you mst contact directly the hotel at our email address or by phone at the +41 (0) 91 985 09... More
0
Votes
Google Translation
arabtrip
27 August 2015|
Answer
Response from Christian S | Property representative |
Dear arabtrip, yes they do but you have to book it diercetly through the Hotel email otherwise there are no guarantie that you get one. With sunny regards and in the hope to welcome you Christian Schreiner
0
Votes
Google Translation
Room Tips
"double room"
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"make sure your room looks pool side"
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"Rooms on 6th and 7th floor have a free minibar :-)"
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"Third floor had a good view and was very quiet"
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