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Novotel Lugano Paradiso

Expedia.comUS$ 295*
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#10 of 45 Hotels in Lugano
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Novotel Lugano Paradiso
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535 Reviews from our TripAdvisor Community

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Showing 196: English reviews
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Canton of Zurich, Switzerland
Reviewed 3 weeks ago

Another stay in the Novotel Lugano proofs it again: it really is one of the best business hotels in town. Not only is the check-in fast and easy but they have a nice bar, large enough rooms and a very good breakfast. This time I had dinner in my room and I can absolutely recommend the room service. I was...

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Helpful?
1Thank Dino W
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear Dino W., we very much appreciate your comments regarding your stay with us. It is always a pleasure to receive such a positive feedback. Thank you again for sharing your experience, and we hope to welcome you back soon again to Lugano Paradiso and to Novotel. Sunny regards Christian S.

Frankfurt, Germany
HOTEL’S FAVOURITE REVIEW
Reviewed 10 April 2017 via mobile

Staff is extremly friendly and helpful. They always recognize my Platinum-status with Accor and provide upgrades. Rooms are super stylish, brand new and always clean. Gym is ok and well equipped - a bit small, but anyway I am always alone inside. Breakfast is delicious and in the room rate integrated without detailed listing on your statement - very good...

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Helpful?
2Thank Marco I
About Hotel's Favourite Review
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Gentile Marco I., Wooahh ! thank you so much for your words of praise. The whole team and I are indeed very pleased to hear about your entire satisfaction regarding your experience at Novotel Lugano Paradiso. We look forward to welcoming you back and our hope is to keep you as one of our prefered and favorit guest also for...

Belfast, United Kingdom
Reviewed 4 weeks ago

fairly typical of the novotel band and relatively well situated in proximity to the lake. lots of good restaurants close by and the cable car ride is worth it if you have time. didn't eat here apart from breakfast

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Helpful?
Thank S0par
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lugano Paradiso. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christian S.

Canton of Zurich, Switzerland
Reviewed 20 April 2017 via mobile

Our family spend 3 nights at Novotel Lugano Paradiso. Read some good reviews at TripAdvisor and decided this was our best option. Great hotel, good location and extremely friendly staff. The rooms are a bit small but very clean and modern. The good breakfast was a surprise! And the staff very friendly and willing to help. The pool was a...

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Helpful?
Thank kcsgomes
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear guest, Thank you very much for your kind review. It is much appreciated, my team will be delighted to hear that you and your Family enjoyed your stay on Eastern. We look forward to welcoming you back soon again to Lugano and to Novotel. Sunny regards Christian S.

Makati, Philippines
Reviewed 16 April 2017 via mobile

This is a very nice hotel with excellent facilities. The outside area was still closed when I stayed there but the pool and sun chairs looked nice. The room has a good size and the bed is very comfortable. I liked having a kettle in the room which is not always the case in Switzerland. Dinner at the restaurant was...

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Helpful?
1Thank NicCan136
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear NicCan136, thank you so much for your positive and nice feedback. We are glad you had a great time with us and we hope to welcome you back soon again to Lugano Paradiso and to Novotel. Kind regards Christian S.

Zurich, Switzerland
Reviewed 29 March 2017

The property is a bit out of Lugano centre, close to the motorway. Rooms are nice, clean and has the classic breakfast options. However, staff was literally rude even though several colleagues of us was staying there for long term business (we never returned and staying in more central properties in the last several month who value their customers).

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Helpful?
1Thank Csocsola
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear Csocsola, Thank you for taking time to post your review. We are glad that you appreciated our rooms and our Breakfastbuffet. I am sorry and wonder to read about your experience with our service. I would appreciate if you could contact the hotel on h6775@accor.com and let us know precisely the circumstances. We take all customer feedback seriously, rest...

Singapore, Singapore
Reviewed 12 March 2017 via mobile

Not far from the exit of the motorway. Very cordial reception desk, lovely room modern and clean, good bar and barman , and a breakfast buffet above the average of the category. Easily accessible garage. Will come back.

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Helpful?
2Thank Mariomonaco
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Gentile Mariomonaco, Thank you so much for this complimenting feedback. We are mostly pleased to hear that you have had a nice experiences at Novotel. Thank you for your words of praise regarding our hotel the staff and particularly our Barkeeper. We look forward to welcoming you back during your next trip to Paradiso - Lugano. Sunny regards Christian S.

Bucharest, Romania
Reviewed 27 February 2017

This Novotel is quite new and well located near the lake. The rooms were clean and nice. Ad we can expect the staaf was friendly and helpfull. Only for a coffe at the breakfast you need to have patient.

Review collected in partnership with Accorhotels.com
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Helpful?
2Thank Stefaan M
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear Stefaan M, Thank you for leaving this feedback, it is very appreciated. We are glad to read that you like our hotel, the Staff, the cleaness of the rooms and the location near to the lake. Good Italian Coffee needs some time for preparation, nevertheless we will try to go quicker... We are very much looking forward to welcoming...

Reviewed 14 February 2017

We really enjoyed our stay in January in the Novotel Lugano Paradiso. The room was very clean and the reception team was helpful and always attentive at the same time. Especially Felice helped us with a lot of questions we had - as we were in Switzerland for the first time.

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Helpful?
3Thank Rory B
Christian S, Genral Manager at Novotel Lugano Paradiso, responded to this review

Dear Rory B., thank you so much for this nice review posted after your stay at Novotel Lugano Paradiso. We are glad that you enjoyed our rooms and the special attention of our reception team. We hope to welcome you back to Lugano and to Novotel for one of your next trip to Switzerland. Kind regards Christian S.

Leigh, Stoke on Trent
Reviewed 25 January 2017

Upon arriving at my room I wanted to take a bath and rest after a long journey. I noticed there was no bathrobe in the room, however the hotel services brochure in the room detailed that one was available 'on demand'. I called to reception to be told the room I was in did not have a bathrobe and I...

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Helpful?
1Thank Lynn B
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear Ms. Lynn B., Thank you for your feedback regarding your recent stay at Novotel Lugano Paradiso. We are terribly sorry to read about your experience in our hotel, and we apologize for the inconvenience. Rest assured that the matter will be addressed with my team. We hope to have the pleasure to welcome you back soon again to Lugano...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room

Additional Information about Novotel Lugano Paradiso

Address: via San Salvatore 11, Lugano 6900, Switzerland
Region: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range: ₹ 14,950 - ₹ 22,643 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lugano Paradiso 4*
Number of rooms: 96
Reservation Options:
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Hotel Style:
#1 Green Hotel in Lugano
#6 Romantic Hotel in Lugano
#6 Family Hotel in Lugano
#7 Business Hotel in Lugano
#8 Luxury Hotel in Lugano
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Lugano Paradiso staff and other travellers.
1 question
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San Francisco, California

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Questions? Get answers from Novotel Lugano Paradiso staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on 6th and 7th floor have a free minibar :-)”
allthecrap, 3 May 2017 | Read review
“Third floor had a good view and was very quiet”
K6240MIannem, 14 Sep 2016 | Read review
“Rooms in last floor have lake view”
WindyRoad, 28 Jun 2016 | Read review
“high floor, lake view”
  • bathroom - milky mode
  • bathroom - transparent mode
  • view from our room
  • bathroom
  • bedroom
Jan-HendrikB, 29 Nov 2015 | Read review
“There a lake facing rooms. This will give you good sunrise view...”
Anishvm, 18 Nov 2015 | Read review
5 of 5
Expedia.com
US$ 295* /night
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AMOMAUS$ 575
Hotwire.comUS$ 295
NovotelUS$ 299
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*Disclaimer
Prices are for 1 room, 2 adults
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