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Hotel Splendide Royal

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riva Antonio Caccia 7, Lugano 6900 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
2 people are viewing this hotel
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US$ 310
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US$ 328
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US$ 305
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (598)
Dining (62)
Room & Suite (31)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 23/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 23/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 43 hotels in Lugano
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Housed inside an iconic Belle Epoque palace, the Splendide Royal is a refined hotel with a familiar atmosphere where 19th Century's grace blends with international contemporary flair. A state-of-the-art personilized service is provided by well trained and skilled staff, who quietly ensures the guests a pampering of local experience, through courtesy, dedication and attention to detail. Its tradition of hospitality, attentions and fine dining is valued by royal families, celebrities and famous artists since its opening in 1887.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa changing rooms
Free breakfast
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun terrace
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Great View
Languages Spoken
English, French, Spanish, German and 1 more
838Reviews13Q+A100Room tips
Traveller rating
  • 599
  • 168
  • 48
  • 14
  • 9
Time of year
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Popular mentions
Yigaldoga wrote a review Sep 2021
Jerusalem, Israel952 contributions153 helpful votes
+1
Excellent hotel overlooking Lake Lugano. Walking distance to the city center, restaurants, shops, and cafes. Stunning views of the lake, mountains, and surrounding towns. I got room number 251 in the left wing of the hotel. Large rooms, coffee maker, spacious shower, and amazing views from the balcony !!!! Possibility to have a continental breakfast in the room or breakfast at the hotel. The meal is not so rich and also for an omelette they asked me to pay. Sitting in a beautiful hall or on the balcony of the dining room overlooking the lake. Good service of the hotel staff. Worth and definitely recommended
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Date of stay: September 2021Trip type: Travelled as a couple
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Yves M wrote a review Aug 2021
Nyon, Switzerland293 contributions165 helpful votes
Excellent hotel, Great views, great service. Parking difficult and rooms need some updating. Great location and friendly, flexible staff. Good breakfast. Issue issue is price vs value. Does not equate. Nowhere near.
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Date of stay: August 2021
Value
Location
Service
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AS3MSC wrote a review Aug 2021
London, United Kingdom36 contributions77 helpful votes
Stayed for a few nights as a family in August. Positives: + Complimentary private minivan to/from the train station, driver waiting with a board. + Unbeatable view, must stay in a room with a view of the lake + Nice location in town, a nice 10minute walk along the promenade to hit the main town, close enough for walking distance but far enough that its quiet + Seamless check in, we arrived 4 hours before check in but the very helpful young man at check in found us a room + Overall good service Negatives: I should say that the negatives are not so bad but when you are accustomed to 5* and paying 5* prices you notice many things. One point which is 'neutral' is that the decor of the rooms may not be to everyones tastes. Its a very old hotel and has kept a lot of its old charm. Some people, including myself think its quite nice, but others may find it very off putting. I would still say that the rooms are in need of a little bit of touching up. Perhaps new mirrors, and a fresh rendering of walls and a new coat of paint. - I noticed that a couple of long hairs from the previous guest (or perhaps the cleaner) were still in the bath tub - Still some bits of dust around the edges of the room, not a thorough cleaning - Food portions were a little small for the price (although were tasty) - Breakfast options were adequate, but would be nice to have eggs cooked to order without an extra charge. - Upon check out the lady at the counter while dealing with me was actually looking elsewhere and focussing on another conversation that was happening in the lobby. As stated, the location is good, and the service is overall very good. But for the price, and for the customer who is used to 5* hotels all across the world i would say that this hotel falls a little short compared to its peer group. Some friendly advice to non european guests based on conversations I overheard: I would advise any potential guests from outside Europe to be aware of differences to expect at European hotels. I overheard guests from the middle east and asia at breakfast complaining to staff about the birds on an outdoor terrace, asking for a caramel macchiato with cream on top, and many other equally frivolous things. Just a friendly reminder to those guests to manage their expectations. In Europe, nature is not considered to be 'dirty', and to be prepared to adjust your coffee order, its not Starbucks. I must also say, its highly unusual these days for a hotel representative or even the GM himself not to respond to reviews on tripadvisor. Mr Rossi, your customers wish for you to address their feedback.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
Room Tip: Lake view is a must, the back rooms face a road.
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Aire_10 wrote a review Aug 2021
United Kingdom36 contributions16 helpful votes
The hotel is very average, starting from not very friendly reception, bit old look interiors, laud and old elevators from 70 ties (which we could hear from our room from 6 in the morning). Be aware that hotel on the main pictures might not be the place where you will be staying. Next to the beautiful building there is an ugly block, which they don't show on the photos, it's still a part of the hotel. So you might be disappointed that the pretty building where you thought will be staying is actually next door. A small tip: avoid the hotel restaurant La Veranda.
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Date of stay: June 2021
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1 Helpful vote
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laumene wrote a review Jul 2021
Pully, Switzerland116 contributions81 helpful votes
We spent 7 nights in a splendid deluxe exec room with lake view and terrace, in the historical building (the "modern" one looks pretty ugly from outside). The room was big enough and I could comfortably do my morning yoga facing the lake. The bed was incredibly comfy and the furnitures and spaces were well organized and of course in style. Staff was helpful, attentive and friendly. We had 3 times room service, which was OK and well displayed. Breakfast was also nice and plentiful, but it's much more pleasant and stylish when taken on the terrace facing the lake. The swimming pool is not very big, but well managed. We never failed to find a sun lounger. The only problem is as always the other guests, the ones who are noisy, jump into water or forget to have a shower before. The location of the hotel is a plus : not far away from every useful starting point for tours (bus, train, boat, ...) and close from shopping area and restaurants. Lugano is a pretty city, well organized, with an italien feel, which was so welcomed when you don't have the possibility to get out of Switzerland. I was amazed to find out that there is so much to do. We spent a week, but we could have stayed longer. We had a wonderful time there.
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Date of stay: July 2021
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PRICE RANGE
US$310 - US$480 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
splendide royal hotel, splendide royal lugano
LOCATION
SwitzerlandSwiss AlpsCanton of TicinoLugano
NUMBER OF ROOMS
93
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Frequently Asked Questions about Hotel Splendide Royal
Which popular attractions are close to Hotel Splendide Royal?
Nearby attractions include Chiesa Santa Maria Di Loreto (0.3 km), Parco Villa Florida (0.2 km), and Fondazione Gabriele e Anna Braglia (0.09 km).
What are some of the property amenities at Hotel Splendide Royal?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Splendide Royal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Splendide Royal?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Splendide Royal?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Hotel Splendide Royal?
Conveniently located restaurants include Principe Leopoldo Restaurant, Meta, and Verace.
Are there opportunities to exercise at Hotel Splendide Royal?
Yes, guests have access to a pool and locker rooms available in the fitness centre during their stay.
Does Hotel Splendide Royal have an airport shuttle?
Yes, Hotel Splendide Royal offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Splendide Royal?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Splendide Royal?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.