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Grand Hotel Villa Castagnola

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Traveller (341)
Room & Suite (490)
Dining (134)
Overview
  • Excellent82%
  • Very good12%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“le relais”(8 reviews)
“garden room”(3 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
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Reviews (508)
Filter reviews
238 results
Traveller rating
195
27
10
5
1
Traveller type
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LanguageEnglish
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195
27
10
5
1
Show reviews that mention
All reviewsle relaisclay tennis courtgarden roomjunior suitelake luganoindoor poolbeautiful parkbottle of champagnestar hotelstaff went out of their waylake viewperfect serviceour honeymoonold stylebusiness tripold world charmmonte bre
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1 - 5 of 238 reviews
Reviewed 1 week ago

5 star hotel. Rooms are gorgeous, amenities are first rate and service is excellent. Across street from lake, cabana on the water. Tropical feeling with views of mountains. Close enough to favorite piazzas to walk. Italy in Switzerland. Wife didn’t want to leave!

Thank JDjd2020
Reviewed 3 weeks ago

Our room was fabulous, overlooking the lake and very quiet. We had a large patio overlooking the beautiful grounds and lake. The management left champagne, chocolates, nuts and fruit in our room since we were there to celebrate a big anniversary. The hotel was very...More

Thank jillz504
Reviewed 5 weeks ago via mobile

Spend two days (18/19 June) at the hotel as we wanted to check out the grounds as a potential wedding venue. Nice hotel with an old school charm, but facilities and rooms looked much smaller in real life, compared to photos on website. The service...More

Thank jlu44
Response from Villacastagnola, Direttore at Grand Hotel Villa CastagnolaResponded 4 weeks ago

Dear jlu44 Traveller, thank you for sharing your feedback about your stay at Grand Hotel Villa Castagnola on Tripadvisor. We appreciate very much your comments as we learn everybody from our mistakes and we work hard to improve our services. We are sorry that our...More

Reviewed 8 July 2018

Great Hotel. Staff was extremely friendly and helpful. The suite we had booked for our family of 3 was very spacious and comfortable and offered a splendid view over the lake from our terrace. A small issue I would mention is the bedding for a...More

Thank Kaichen88
Reviewed 3 July 2018

A place with no falts, it’s a perfect place for holiday the rooms were perfect and the atmosphere was homey and luxurious in the same time, the staff all were too friendly and helpful, location was simply amazing over view of lake and mountain, the...More

Thank SarahMaq
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$ 378 - US$ 740 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Lugano
#2 Romantic Hotel in Lugano
#2 Luxury Hotel in Lugano
#3 Business Hotel in Lugano
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 378 - US$ 740 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Lugano
#2 Romantic Hotel in Lugano
#2 Luxury Hotel in Lugano
#3 Business Hotel in Lugano
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (341)
Room & Suite (490)
Dining (134)
Pool & Beach (31)
Amenities (136)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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mariefabienne
8 May 2016|
AnswerShow all 2 answers
Response from Manon423 | Reviewed this property |
We always sleep with the window open. You hear a little bit of the city noise but is is distant and not at all penetrating except for a few hours on Januaryx 1st!
0
Votes
Google Translation
Room Tips
"Spend the extra francs for a water view. Patios are tremendous."
JDjd2020
2 million years ago
Read review
"Suite 406 is spacious, is at a corner with nobody on one of the sides and great views over the lake."
Kaichen88
2 million years ago
Read review
"Ask for view of Lake Lugano"
JaxSwiss
2 million years ago
Read review
"Garden rooms should be very nice in the summer. Otherwise high floor rooms are always good for lake view."
Family_Jin
2 million years ago
Read review
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