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Carlton-Europe Hotel

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Traveller (242)
Room & Suite (80)
Dining (11)
Ratings and reviews
  • Excellent34%
  • Very good44%
  • Average15%
  • Poor5%
  • Terrible2%
Travellers talk about
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What's included
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Concierge
Pets Allowed
Wheelchair Access
Conference Facilities
Dry Cleaning
Private Balcony
Pool
Airport Transportation
3 Star Hotel
The Art Nouveau hotel "Carlton-Europe" has a very long tradition. Led by a young team which will tailor to your needs and reflect the charm of the house. After a visit to this idyllic setting, you will take a feeling of security back home. Centrally located just 200 meters from the...
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Location and contact
Hoeheweg 94, Interlaken 3800, Switzerland
37.6 km to Belp Airport
21 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (373)
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Traveller rating
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LanguageEnglish
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94
116
44
16
6
Show reviews that mention
All reviewsinterlaken ost stationharder kulmthe main streeteasy minute walksecond helpingssmall balconyheritage propertywalking distancecomfortable hotelexcellent locationfriendly receptionhotel is locatedno air conditioninglovely balconythe ground floorcroissantschurch bells
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1 - 5 of 276 reviews
Reviewed 1 week ago

I was there as a member of a group and the hotel looked really nice. But I was the last one to be assigned a single room, maybe because of that it was very very tiny, as well as the bathroom, the mattress was too...More

Thank hildadonadio
Response from Carlton-Europe, Leiter Gästebetreuung at Carlton-Europe HotelResponded 1 week ago

Dear hiladonadio Thank you for your visit and your feedback about our hotel. We are sorry for the circumstances. Every room that we have is unique, because we are an over 120 year hotel. There is a lot of tradition in the hotel, as you...More

Reviewed 1 week ago

The only reason I gave it a lower rating was because their beds are very uncomfortable. Mattresses are like college student dorms. Otherwise the staff was great, breakfast was fantastic and overall services was very good. Note , no air conditions in most of these...More

Thank Anthony N
Response from Carlton-Europe, Reception at Carlton-Europe HotelResponded 1 week ago

Dear Anthony, Thank you for your nice review! We have just recieved the new mattresses yesterday and are very happy to change them in all of our rooms. It is true that in the "older" hotels or also in general in a great part of...More

Reviewed 3 weeks ago via mobile

The Carlton-Europe is located on Interlaken’s main street. It is in easy walking distance to the Ost train station, but also in the most touristy area of town. The weather was hot and the hotel does not have air conditioning, so we had to open...More

Thank AMBFLYER
Response from Carlton-Europe, Leiter Gästebetreuung at Carlton-Europe HotelResponded 1 week ago

Dear Ambflyer Thank you for your feedback. We are unhappy to hear how you feel about your stay with us. Interlaken is very small. It has only about 5000 inhabitants. The main part of Interlaken is the street 'Höheweg', we are already at the least...More

Reviewed 4 weeks ago via mobile

Had a nice balcony view. Excellent furnishings and the feel of the place is just beautiful. I would come back to Switzerland even just for staying a few nights again here at interlaken. It is close to the train station and the shops but it...More

1  Thank expatbee
Response from Carlton-Europe, reception at Carlton-Europe HotelResponded 4 weeks ago

Dear Expatbee, Thank you very much for the great review and the fully given points - this makes us very happy! We are really looking forward to welcome you again here in Interlaken and give you a wonderful experience again. Until then, we wish you...More

Reviewed 5 weeks ago

Brilliant location, on the main street, about 5 min walk from Interlaken Ost station. Very convenient, if going to Jungfrau, Schilthorn, etc., especially early in the morning. Harder Kulm station, for breathtaking views over Interlaken, is also 5 min walk away. The hotel provides very...More

1  Thank amonakhovav
Response from Carlton-Europe, Leiter Gästebetreuung at Carlton-Europe HotelResponded 1 week ago

Dear Amona Khovav Thank you very much for your nice feedback. We are glad you enjoyed your stay with us. Our Hotel is over 120 years old. There is a lot of history about and in the hotel. Like you saw we try to keep...More

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About
Description
The Art Nouveau hotel "Carlton-Europe" has a very long tradition. Led by a young team which will tailor to your needs and reflect the charm of the house. After a visit to this idyllic setting, you will take a feeling ...More of security back home. Centrally located just 200 meters from the Interlaken Ost train station on the famous Höheweg. Starting point for excursions in the Jungfrau region as well as the recreation area around Lake Thun and Brienz. Parking lots for cars (chargeable). On foot you reach the center of Interlaken within 5 minutes. The Hotel Carlton-Europe can offer the following: -Team building, motivation -Adult education -Full Catering -Conference rooms with plenty of ambience. The hotel rooms are individually renovated with own equipment. Restaurants: Ruedihus (traditional Swiss cuisine), Johnny's Gärtli (Steakhouse), Shalimar (Indian cuisine and pizzas) and Johnny's Bar Dancing. Leisure: Billiards, Table Tennis, Chess. Large hotel garden with a natural swimming pond. Central, quiet location. Less
Hotel class
Hotel class
Hotel Style
Spa
,
Ski-In / Ski-Out
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Room Service
Spa
Pool
Hotel Style
Spa
,
Ski-In / Ski-Out
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Spa
,
Ski-In / Ski-Out
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel class
Hotel Style
Spa
,
Ski-In / Ski-Out
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (242)
Room & Suite (80)
Dining (11)
Pool & Beach (3)
Family and Play Areas (9)
Business Centre & Event Rooms (1)
Questions & Answers
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Nancy3568
17 June 2018|
Answer
Response from pallavjain1985 | Reviewed this property |
Not sure But i think since hospitality is excellent, you may get it from reception upon request. We got the iron on request
0
Votes
Vithushya N
13 March 2018|
Answer
Response from sudipt01971 | Reviewed this property |
I believe you can keep the car parked there. however I'm not sure if you will be charged for that or not.
0
Votes
Room Tips
"if you're going to book a single room ask not to be given the smallest"
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"Ask for rooms away from the restaurant. Facing Mountains"
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"Wooden flooring rooms will make noise"
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"If you have a wheelchair make sure you upgrade to the larger room."
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