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See all 40 hotels in Interlaken

Hotel Crystal Interlaken

143 reviews
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Traveller (47)
Room & Suite (26)
Dining (3)
Overview
  • Excellent13%
  • Very good31%
  • Average41%
  • Poor4%
  • Terrible11%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Laundry Service
Air Conditioning
3.0 Star Hotel
All hotel details
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Reviews (143)Write a Review
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All reviewscnn newsinterlaken west train stationsmall elevatorbudget hotelother hotelshotel roomsthoroughly enjoyed our staychecking inwalking distancereception staffnice hotelminute walkeasy accessthree nightsthe main streetmigroscheese
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A TripAdvisor Member
11
Reviewed 5 weeks ago via mobile

Hi all, I stayed only at this Hotel in Switzerland for 2 nights from 14-16 Dec, therefore the comparison is between this Hotel and other Hotels that I stayed in Paris and Rome during this trip. The Hotel is very very close from Interlaken West...More

1  Thank A TripAdvisor Member
Response from direktion2017, Geschäftsführer at Hotel Crystal InterlakenResponded 1 week ago

Dear Guest First Thank you for your detailed review and for awarding us top marks! We 're glad you enjoyed your stay among us and the facilities we offer. Your nice comments regarding the situation of our hotel, the cleanliness of your room and the...More

Reviewed 26 October 2017

As soon as i entered the hotel i was greeted with smile by the lady at the reception. I requested for higher floor with good views and they obliged to my request instantly. I stayed for 2 days. Breakfast was good & filling. It is...More

Thank Kapil R
Response from direktion2017, Geschäftsführer at Hotel Crystal InterlakenResponded 29 October 2017

Dear Kapil R Thank you for leaving us such a good review! We're so pleased you enjoyed your stay and also the situation of our hotel. Your nice comments regarding the staff will be passed to the entire team. We are happy too you found...More

Reviewed 2 October 2017 via mobile

The facilities were basic. Not friendly for disabled or for kids strollers. Too many step up and downs. Very small elevator. We used to keep stroller at reception. No kettle in room, hot water available all the time at reception though. Staff was friendly. Breakfast...More

Thank Imroz S
Response from direktion2017, Geschäftsführer at Hotel Crystal InterlakenResponded 13 October 2017

Dear Imroz Thank you for your nice review. First we enjoyed that you appreciate our staff and our breakfast! You're absolutely right, our hotel is not equiped for wheelchairs because of the steps, but you can let your stroller at the reception. Kind regards.Conny and...More

Reviewed 27 September 2017 via mobile

Basic hotel within 2 minute walking distance from Interlaken west station and heart of downtown. Close to restaurants, supermarket and shopping. Room was pretty basic but clean and good sized bathroom with great shower. Breakfast was includedbut pretty basic. Good coffee!More

1  Thank anjie786
Response from direktion2017, Geschäftsführer at Hotel Crystal InterlakenResponded 13 October 2017

Dear Anjie786 First thank you for taking the time to leave us a review. We are pleased you appreciate the situation, the cleanliness of the room, and our coffee! Looking forward to welcome you again on a future visit. Warm Regards, Conny and the Crystal...More

Reviewed 21 September 2017

hotel is at a walking distance from interlaken west rail station, even can be reached by walking from interlaken ost. room provided to us was of sufficient space, clean and well maintained. hot water available. breakfast is alright. a good place to stay. however they...More

Thank rmk5515
Response from direktion2017, Geschäftsführer at Hotel Crystal InterlakenResponded 13 October 2017

Dear mk5515 We truly appreciate your comment about our hotel Crystal. We are pleased you appreciate our situation near the Interlaken west Trainstation and also the size and cleanliness of your room, We are glad you enjoyed our breakfast too. Looking forward to welcome you...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Free Parking
Hotel Amenities
Breakfast included
Free Parking
Laundry Service
Breakfast Available
Details
Price range
US$ 102 - US$ 230 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 102 - US$ 230 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (47)
Room & Suite (26)
Dining (3)
Hotel & Grounds (40)
Bathroom (3)
Questions & Answers
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Mittali C
27 June 2017|
AnswerShow all 3 answers
Response from direktion2017 | Property representative |
Dear Mittali, thanks' for your interested you showed in our Hotel. We provide free Wifi in the entire Hotel. In case you need some more informations please do not hesitate to contact us again. Best regards, Conny
1
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akshatmangal
21 June 2017|
Answer
Response from direktion2017 | Property representative |
Dear Akshatman, thanks' for your message and you interest showed into our property. For children up to 2 years we charge CHF 37.50 and for children up to 12 years you have to pay full. Babies under 2 years are free of... More
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502sachinv
8 April 2017|
AnswerShow all 2 answers
Response from direktion2017 | Property representative |
Dear Sachinv, Thanks' for your interest at the Crystal Hotel. We provide some hot water for free at the Reception desk. On request we handout some thermos jugs to take the hot water up to the rooms. We don not provide... More
1
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Room Tips
"cant say much about hotel and rooms"
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"Ask for one with a view of the mountains"
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"411 was a nice room with a bed"
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"Ask a room not facing the street, very noisy."
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