I couldn't say enough about this hotel. Starting with the location, it is unbeatable. It is right next to the train /bus station- Interlaken West. Very central to all attractions, shops, cafes, supermarkets. The staff is very attentive, helpful, generous and thank you so much for such a great hospitality and comprehensive information. The room was spacious and sparkling clean. I really like the room here. Well-equipped and all facilities you need are there. Even though there is no restaurant but the breakfast room was absolutely amazing. Various selection of food and drink. I can say this is the best stay of my trip in Switzerland. Hidden gem and highly recommended.
Can’t say enough for this hotel Spotlessly clean . Wonderful staff Breakfast superb, rooms beautifully presented even though its a basic hotel. Stayed in many a 4/5 star hotel that wasn’t as comfortable and relaxing Would stay again no problem
The location of this hotel is perfect. Right across the street from train station west and in the middle of the town. Many restaurants around. 15 minutes walk to Harder Kulm. Our room was in a higher floor with nice view. Very clean with a cute balcony. The bed and pillows were very comfortable. Good breakfast as well. Friendly and helpful staff. We had a nice stay. Thank you!
We loved this hotel. The location is perfect for getting around as it’s next to Interlaken West and the bus and ferry terminals. The room was comfortable and a decent size and the view from the balcony was amazing. Staff were really friendly and helpful. Can’t fault this hotel. Would highly recommend
The hotel is just across the road from Interlaken West station. So, it's extremely convenient especially if you're catching an early train. The hotel also issue free bus & train transport card within Interlaken and between Interlaken Ost & West stations. The toilet comes with body shampoo. There are also 6 USB ports for charging your devices in the room. Though the rooms are next to the street, the window and balcony door are double glazed, which keeps out the noise. There's aircon in the room but you don't really need it in winter, the fee to turn on the air-conditioning is CHF20. Breakfast is just average, nothing interesting here.
The best part of the hotel is that, you get off the train station, with your luggage and you literally cross two roads north to walk into this hotel. We got a nice room with a balcony - with a views of the mountains (the Eiger, Mönch and Jungfrau). The manager was efficient (well he is Swiss). There is a Mexican restaurant connected to the hotel which is quite popular. We did not eat there but I am sure it was good. The many options to eat around this place. Take an trail behind the hotel to cross the stream and enter the older and very pretty old part of Interlaken. There are several buses that play from a bus stop close to it.
Highly recommend if you are using Interlaken as a base. Hotel located just next to Interlaken West Station. We were out exploring Switzerland during our 4 days stay. Super clean cosy room & toilet. Soundproof with beautiful mountain view! Comfy bed & the floor is heated for the cold winter! USB charger next to bed, convenience & fast charging! Hooks at the entrance for hanging our winter coats. Like the idea of quality paper cups for coffee/tea making- good hygiene. Love the 3-in-1 soap so fragrance (though we brought our own toiletries). Double Thumbs up for Jerome, his service with such great passion & the hardworking lady stuff at the breakfast area. My daughter & me really have a wonderful stay at the hotel.
I have so many great things to say about this hotel so I'll try my best to keep this short. First off, this hotel has an AMAZING location; within walking distance from Interlaken West metro station. Even better this hotel is about a 15 minute walk away from the other metro stop Interlaken Ost and they offer a free "city card" which grants you unlimited access to the city's various transportation options, including the bus which can take you to the this metro stop. The room was very spacious and modern, came equipped with a hot water kettle, mini fridge and TV. The bathroom was large and spacious and even had a closed off shower, which prevented water from getting all over the floor (a big problem we experienced in multiple hotels across Europe). The hotel management & staff are amazing, not only were they super friendly and willing to give you various recommendations depending on the weather but they were even gracious enough to accommodate my last minute request to stage our hotel room with balloons and champagne to celebrate my fiance's birthday (thank you SO SO SO much Roger Juan). They truly surpassed my expectations with the bday surprise and I'm forever grateful. We enjoyed our stay soo much that we even decided to extend our stay by an extra 2 days. The breakfast buffet was adequate and overall the hotel was very clean. Strongly recommend this hotel for all! They truly made my fiances birthday very special and made our stay away from home very comfortable.…
The room we were given was modern and clean but very small with no room for suitcases. There was no sound proofing and we could hear everything that was being said next door :-( Location was convenient though and it did have a tiny balcony. Breakfast was excellent and the young staff member was lovely and worked very hard. Just across the road from the train station and bus depot. Don't expect too much and you won't be disappointed.
The Bernerhof is located in walking distance to all the places you would want to go to. It has been totally renovated, good taste and functional at the same time. Very quiet. Nice breakfast buffet and a parking behind the hotel. Extremely nice and helpful manager and lady at the reception. I will definitely stay there again on my next business trip to Interlaken. I wondered why the hotel only has three stars and not four.