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Victoria Jungfrau Grand Hotel & Spa

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1,149 Reviews from our TripAdvisor Community

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There are newer reviews for Victoria Jungfrau Grand Hotel & Spa
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Showing 639: English reviews
Canada
Reviewed 6 October 2016 via mobile

Stayed here for a business meeting. Great service, clean rooms, friendly staff. Conveniently in walking distance to local coffee's. Great for business. As for family's with kids. It could use more play area for smaller kids.

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Helpful?
Thank Coffeehiker
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Coffeehiker We would like to thank you for your positive feedback regarding your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. We are really pleased to hear that the quality of our service and facilities met your expectations. We will ensure that your positive feedback will be forwarded onto our team. We already look forward to your next visit...

Tucson, Arizona
Reviewed 5 October 2016

Our friends has been to Interlaken multiple times but this was our first time and I booked our rooms at the Victoria Jungfrau. From the very first look inside the hotel we were in awe of the property. Only one room of our two rooms was available upon check in, so there were gracious to put all our bags in...

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Helpful?
Thank J_GTucson_Arizona
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear J_GTucson_Arizona Thank you for the excellent assessment that you gave following your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. We take great pleasure in passing on your complimentary comments to our team. It is of great importance to us and our team that we have the opportunity to satisfy our guests in every way. We are pleased to...

new jersey, USA
Reviewed 30 September 2016

We stayed at the Victoria Jungfrau for 3 nights. We had a beautiful junior suite with an amazing view of the Jungfrau. The room was large and spotless. The staff was polite and helpful. Breakfast was included with our room and it, too, was very good. We will definitely stay there again some day

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Helpful?
Thank champsmom
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear champsmom Heartfelt thanks for your super assessment of your stay in Victoria-Jungfrau Grand Hotel & Spa. We are delighted that our offerings and services have granted you satisfaction. Pampering you, our guest, lies close to our hearts. Your positive feedback shows that we have succeeded, and you can be sure we will relate this to our staff members. See...

St. Catharines, Canada
Reviewed 29 September 2016

This is an incredible hotel. It is huge, well located and pretty. The lobby is incredibly large and the hallways are wide, well decorated and stunning. The rooms are spacious, comfortable and very clean. The restaurants are very good, the food is excellent and the service is 5 star. An excellent hotel and it is strongly recommended. Of course, it...

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Helpful?
Thank HoiWong
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear HoiWong Many thanks for your positive feedback on your visit at Victoria-Jungfrau Grand Hotel & Spa. It pleases us to no end to know that our products and services won you over and that you felt perfectly cared for during your stay. We are already looking forward to the next opportunity when we will be able to grant you...

Reviewed 26 September 2016 via mobile

Well positioned, this nice hotel with its classical rooms an decorario is the best hotel in Interlaken, in a nice sunny weather there is no better from such hotel to enjoy it and have a very good food or a cup of coffee in the nice warm and beautiful landscaping opposite main garden. Spacious rooms, well maintained, sunny, nice view.

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Helpful?
Thank jijilamoroso13
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear jijilamoroso13 Thank you kindly for your appreciative words on your time at Victoria-Jungfrau Grand Hotel & Spa. We are delighted that our offerings and services have granted you satisfaction. Pampering you, our guest, lies close to our hearts. Your positive feedback shows that we have succeeded, and you can be sure we will relate this to our staff members....

Memphis
Reviewed 25 September 2016 via mobile

We were taken here by the Linder Grand as the oversold the hotel even though we had reservations for 6 months. It was a great break for us. A blessing in disguise. The Victoria Jungfrau gave us great rooms with a beautiful, unobstructed view of the Jungfrau. Staff was great and helpful in every way. Rooms were spacious but not...

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Helpful?
Thank travelindan
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear travelindan We would like to thank you for your positive feedback regarding your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. We really appreciate your honest feedback. We can use this to inspire us to further improve our level of service and infrastructure. We look forward to welcoming you once more at the VICTORIA-JUNGFRAU Grand Hotel & Spa in...

Fairfax, VA
Reviewed 24 September 2016

This was our third visit in as many years, and has been the case with our prior visits, it was just spectacular, in so many respects-- 1) The people. The Swiss are rightly revered for their approach to hospitality, and the people at VJ epitomize that. Francesca Di Benetto welcomed us back at breakfast the first day like we were...

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Helpful?
1Thank 48stever
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear 48stever The entire team at the VICTORIA-JUNGFRAU Grand Hotel & Spa thank you for the glowing praise given in reference to your stay in our house. Your positive feedback increases our employees’ motivation and reinforces our commitment to satisfying our guests with enthusiasm and passion. We already look forward to your next visit to the VICTORIA-JUNGFRAU Grand Hotel &...

Portland
Reviewed 21 September 2016

Our stay here started with an upgrade due to our Andrew Harper membership. The suite was enormous, and included two outdoor balconies with a view of the Jungfrau when the weather cleared. The facilities are old, and yet grand. We used this as our home base, and traveled to the other smaller quaint communities around, as Interlaken is far too...

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Helpful?
Thank Judy S
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Judy S We would like to thank you for your positive feedback regarding your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. We look forward to your next visit to the VICTORIA-JUNGFRAU Grand Hotel & Spa and once again having the opportunity to offer you an indulgent experience, as well as a feast of special and memorable moments. best...

Charleston, South Carolina
Reviewed 21 September 2016

I have stayed in many fabulous hotels and this is one of my favorites to date. The hotel is beautiful and the rooms very plush. The staff were all very nice and helpful. The 2 major standouts are the spa and the breakfast buffet. The spa is one of the best I have been to and can't be beat in...

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Helpful?
Thank maggie e
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear maggie e Thank you for the excellent assessment that you gave following your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. We will pass on to our team your praise and complimentary comments. That you, as our guest, are spoilt and pampered is of great importance to both our employees and ourselves. With your positive feedback, we can see...

Memphis
Reviewed 21 September 2016

We chose the Victoria Jungfrau as our base for exploring the alps. It is a grand old hotel that has been updated. The lobby appears brand new as does our room. We booked a junior suite through Leading Hotels of the World and were upgraded to a Premium Suite with two full bathrooms. Yes, the hotel does not have air...

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Helpful?
Thank ElvisMem
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear ElvisMem Thank you very much indeed for the complimentary comments regarding your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. Your feedback gives us great pleasure and spurs us on to continue to dedicate ourselves to looking after and indulging our guests with our full engagement. We look forward to welcoming you once more at the VICTORIA-JUNGFRAU Grand Hotel...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
Official Description (provided by the hotel)
Interlaken's Leading Hotel, housed in palatial building with fine views of the Jungfrau Mountains. ... more   less 

Additional Information about Victoria Jungfrau Grand Hotel & Spa

Address: Hoeheweg 41, Interlaken 3800, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Price Range: ₹ 23,536 - ₹ 52,035 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Victoria Jungfrau Grand Hotel & Spa 5*
Number of rooms: 212
Reservation Options:
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Also Known As:
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
Hotel Style:
#1 Romantic Hotel in Interlaken
#1 Luxury Hotel in Interlaken
#2 Business Hotel in Interlaken
#5 Family Hotel in Interlaken
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Questions & Answers

Here's what travellers have asked, with answers from Victoria Jungfrau Grand Hotel & Spa staff and other travellers.
9 questions
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Questions? Get answers from Victoria Jungfrau Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A corner suite with mountain views is great.”
 of 5 bubbles 521mikek, 21 Nov 2016 | Read review
“The view of the Jungfraujoch is very special.”
 of 5 bubbles MichaelD443, 7 Nov 2016 | Read review
“Great Spa & outside pool”
 of 5 bubbles AsterixSwiss, 7 Oct 2016 | Read review
“Spend the extra money for a room on the front with a view of Jungfrau and the paragliders ....it is well worth it.”
 of 5 bubbles 48stever, 24 Sep 2016 | Read review
“best rooms are with balcony with a great view on the mountains”
 of 5 bubbles fadwa_zidi, 20 Sep 2016 | Read review
5 of 5
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