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Victoria Jungfrau Grand Hotel & Spa

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Hoeheweg 41, Interlaken 3800 Switzerland
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#5 of 42 hotels in Interlaken
Location
Cleanliness
Service
Value
Travellers' Choice
Interlaken's Leading Hotel, housed in palatial building with fine views of the Jungfrau Mountains.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Babysitting
Children Activities (Kid / Family Friendly)
Valet parking
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Classic
Languages Spoken
English, French, German, Italian
1775Reviews25Q+A100Room tips
Traveller rating
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Popular mentions
Besart wrote a review Nov 2021
Lausanne, Switzerland24 contributions4 helpful votes
+1
From the beginning to the end everything went perfect! The hotel is so beautiful and good situated - we LOVED the room. The staff, everyone was so kind and helpful. We had dinner at the Sapori Restaurant (Italien) - it was super delicious and a peaceful breakfast at La Terrasse Restaurant. The SPA is just majestic, we could have spend all day there! We wanted to thank the hotel to make our weekend unforgettable!
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Date of stay: November 2021Trip type: Travelled with family
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Whitney G wrote a review Oct 2021
Dallas, Texas11 contributions9 helpful votes
They made a big deal of upgrading us to a larger suite. It was terribly disappointing. Uninviting, split level, sparse and dated furniture…. Thank goodness we are only staying one night. Can’t wait to check out. Definitely not the kind of room one is accustomed to in a 5 star hotel. And people walking through the lobby in robes!! May have been grand once, but no more.
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Date of stay: October 2021Trip type: Travelled as a couple
2 Helpful votes
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KellyC4 wrote a review Oct 2021
Tallahassee14 contributions4 helpful votes
I was there with my daughter from 9/27/2021-9/30/2021- my daughter and I were returning from paragliding when while walking through the lobby the concierge yelled at us to stop and then demanded "Where are you going?" When we replied 'our room' the look on his face was shock. He wasn't even astute enough to apologize for his error. This was not a situation where he spoke loudly to get our attention, he yelled at us as if we were vandals running through the hotel. The hotel is beautiful and I am sure it was at one time a grand place to visit, which was why were excited to stay. However, based on this experience, it is no longer a place of grandeur and luxury but a place of rudeness. There are many other hotels in Interlaken and I would say it's not worth the cost to stay here. As the saying goes 'it takes only one bad apple'. The other employees were pleasant, especially at the reception desk, but this one person has insured that not only would I never go back, but I will never recommend it to anyone.
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Date of stay: September 2021
Value
Location
Service
1 Helpful vote
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Fatima T wrote a review Oct 2021
3 contributions
The views were fantastic. Everything was too notch except the customer service, I felt the people at the concierge & reception were not that welcoming. I felt scared each time asking them for something. But the stay was comfortable and the views and the rooms- most definitely worth it.
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Date of stay: October 2021Trip type: Travelled with family
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travelgal1994 wrote a review Oct 2021
Franklin, Tennessee795 contributions227 helpful votes
+1
Amazing historic hotel with so much character and beautiful rooms! Our room was quiet and well appointed! We loved the location! The bed was awesome! We liked the different types of pillows and the extras in our room! The hotel public rooms were beyond beautiful! Old world charm and the stunning ceilings and molding was beautiful to see! Great food too! The staff incredibly nice and helpful!
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Date of stay: September 2021Trip type: Travelled as a couple
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PRICE RANGE
US$321 - US$918 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
victoria jungfrau grand hotel interlaken, victoria jungfrau grand hotel and spa, victoria jungfrau grand spa
LOCATION
SwitzerlandCanton of BernBernese OberlandInterlaken
NUMBER OF ROOMS
216
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Frequently Asked Questions about Victoria Jungfrau Grand Hotel & Spa
Which popular attractions are close to Victoria Jungfrau Grand Hotel & Spa?
Nearby attractions include Harder Kulm (0.2 km), Heidi's Photo Chalet (0.4 km), and Hohematte Park (0.2 km).
What are some of the property amenities at Victoria Jungfrau Grand Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Victoria Jungfrau Grand Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Victoria Jungfrau Grand Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Victoria Jungfrau Grand Hotel & Spa?
Yes, valet parking is available to guests.
What are some restaurants close to Victoria Jungfrau Grand Hotel & Spa?
Conveniently located restaurants include The Barrel Brew Café, Korean BBQ Restaurant Aare, and Taste of India Restaurant.
Are there opportunities to exercise at Victoria Jungfrau Grand Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Victoria Jungfrau Grand Hotel & Spa have an airport shuttle?
Yes, Victoria Jungfrau Grand Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Victoria Jungfrau Grand Hotel & Spa have airport transportation?
Yes, Victoria Jungfrau Grand Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Victoria Jungfrau Grand Hotel & Spa located near the city centre?
Yes, it is 0.4 km away from the centre of Interlaken.
Are any cleaning services offered at Victoria Jungfrau Grand Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.