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Sunstar Hotel Grindelwald

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Sunstar Hotel Grindelwald
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343 Reviews from our TripAdvisor Community

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Showing 202: English reviews
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Aberdeen, United Kingdom
Reviewed 4 days ago NEWvia mobile

We had a fantastic time staying at the sunstar hotel Grindelwald, the staff looked after us so well! Will definitely being recommending it to others and returning! The hotel is well located and you can assess most things in Grindelwald in a short walk! There is lots to do in the area!

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Helpful?
Thank TrippMacTripTrip
Reviewed 4 days ago NEWvia mobile

Very nice location and position. The rooms are nice and clean with an outstanding view tot the mountains. The services were weak. Some of the employees were arrogant and quite rude, especially one of the restaurant managers. The hotel is not child friendly. The reception staff tried to charge us extra for one year old baby breakfast and dinner.

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Thank Alina B
St Peter Port, United Kingdom
Reviewed 4 days ago NEWvia mobile

One of the best hotels in the Alp's that we have stayed in, in over 20 years of skiing. The management and staff were friendly, helpful and made a pleasant and welcoming atmosphere at all times. The location in the village was excellent with shops, cafes, bars and restaurants close by with the ski lift directly opposite the hotel.

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Thank DJBeau
Reviewed 1 week ago

Stay 3 nights with half board. Great location in Grindelwald, hotel staff are very helpful, great relaxation area/sauna and very nice view of the Eiger from the room. Breakfast was an excellent range and the cooking station chief cooked the eggs fantastic. Diner standard of food was excellent. One evening out of three the service was very slow and seemed...

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Thank Murray D
sydney
Reviewed 1 week ago via mobile

Stayed in this hotel for two nights during winter time. It is very well located, just at the foot of the First cable car station, also only 5 minutes walk from the train station. Our rooms are facing the cable car station, we all like it very much. There are indoor pools. Also nice spacious place at the ground floor...

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Thank pkhappy
Bound Brook, New Jersey
Reviewed 1 week ago

We stayed here for one week in March 2017 with my ski club. This hotel has be remodeled since we last stayed her about 8 years ago. The lobby is large open and has a fire place. The bar is also on the first floor and the drinks are fresh and original. The service can be a little slow if...

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Thank JamesV1941
Channel Islands GB
Reviewed 2 weeks ago

Excellent catering for breakfast and dinner. Always greeted warmly at breakfast and dinner too. Hospitality cannot be faulted. Catering standard very high in terms of both variety and quality. Bedrooms are clean with brilliant housekeeping staff. Reception staff polite, kind and informative. Boot room excellent and refurbished for this year's stay. Hotel is the best quality / value mix at...

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Thank Patrick150
Reviewed 3 weeks ago via mobile

For the price the service is very weak. Especially some of their German employees were rude, arrogant and badly informed, so they tried to sell us overpriced tickets. There is a swinging door in the bar that generates vibrations which are heard very well in the second floor. So there is a very annoying noise until late at night. I...

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2Thank Markus O
Ireland
Reviewed 4 weeks ago

The staff were excellent - very friendly and helpful. We really enjoyed our stay at Sunstar. The hotel itself is a bit dated decor wise. (The bedrooms, bathrooms and the lobby if updated could make the hotel a lot more desirable.) Breakfast was lovely and the pool was good. (Missing a hot tub though for after a long day skiing!)...

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Thank Emma K
Reviewed 6 February 2017 via mobile

Experience with management was disappointing when unable to resolve a booking issue, which cost my family dearly. I would recommend looking elsewhere as there are many competing properties from which to choose similar accommodations.

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Thank richard s

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This holiday and spa hotel is in an outstandingly panoramic location, quiet and central but with uninterrupted views of the famous North Face of the Eiger, Wetterhorn and First. Inside, the hotel is decorated with lots of warm wood, and the spacious lobby has an open fire, creating a cosy atmosphere. The large, comfortable bedrooms with their light wooden furniture are perfect places to relax in. Those in certain categories have a balcony. The half-board "Ambiance" restaurant has picture-perfect views of the mountains, tempting you to linger and eat to your heart's content. Gourmet diners are also superbly catered for in the à-la-carte "Adlerstube" restaurant. In the spa centre, you'll find all kinds of ways to unwind: try the large swimming pool, the Finnish sauna, the Roman baths with four climate zones, the hydro-massage showers, the solarium or the rest room. The hotel also offers an attractive range of sports, from a fitness centre to aquagymnastics and aerobics. If you take your holidays in the glacier village of Grindelwald, you'll have the opportunity to enjoy all the many and varied activities that are available in the Jungfrau region. ... more   less 

Additional Information about Sunstar Hotel Grindelwald

Address: Dorfstrasse 168, Grindelwald 3818, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Grindelwald
Price Range: ₹ 13,734 - ₹ 27,336 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunstar Hotel Grindelwald 4*
Number of rooms: 217
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Also Known As:
Grindelwald Sunstar Hotel
Sunstar Grindelwald
Grindelwald Hotel Sunstar
Hotel Style:
#4 Luxury Hotel in Grindelwald
#5 Family Hotel in Grindelwald
#5 Spa Hotel in Grindelwald
#10 Romantic Hotel in Grindelwald
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Questions & Answers

Questions? Get answers from Sunstar Hotel Grindelwald staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stunning view of the Tiger from rooms facing”
 of 5 bubbles 139murrayd, 15 Mar 2017 | Read review
“Room with balcony”
 of 5 bubbles trip20sept, 16 Jan 2017 | Read review
“Go for Superior room with the view of Eiger. The view is beautiful.”
 of 5 bubbles zeljkadurovic, 14 Oct 2016 | Read review
“Choose a room with a mountain view”
 of 5 bubbles Bijoyv, 19 Sep 2016 | Read review
“Breakfast time: wait until 7:30am, earlier huge crowds of organized tours swamp the breakfast area”
 of 5 bubbles DidPihto, 16 Sep 2016 | Read review
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