Hotel des Arts
rue J. -L.-de-Pourtales 3, Neuchatel 2000 Switzerland
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About
#5 of 12 hotels in Neuchâtel
Location
Cleanliness
Service
Value
Hotel des Arts is an excellent choice for travelers visiting Neuchâtel, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay. Guest rooms offer amenities such as a desk, and guests can go online with free wifi offered by the hotel. Hotel des Arts features between 7h00 and 22h30 front desk and baggage storage to help make your stay more enjoyable. The property also boasts an on-site restaurant. If you are driving to Hotel des Arts, free parking is available. Given the close proximity of popular landmarks, such as Basilique Notre-Dame de l'Assomption (0.2 mi) and Monument of the Republic (0.2 mi), guests of Hotel des Arts can easily experience some of Neuchâtel's most well known attractions. When you’re feeling hungry, be sure to check out Famiglia Leccese, La Gondola, and Le Bistrot du Concert, which are some Mediterranean restaurants that are popular with locals and out-of-towners alike. Looking to explore? Then look no further than The Chateau (0.5 mi), Botanical Garden (0.5 mi), and The Collégiale church (0.5 mi), which are some popular Neuchâtel attractions – all conveniently located within walking distance of the hotel. Enjoy your stay in Neuchâtel!
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Wifi
Restaurant
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Newspaper
Non-smoking hotel
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Room features
Desk
Housekeeping
Telephone
Wardrobe / wardrobe
Private bathrooms
Flatscreen TV
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, French, German
Location
Full view
93Great for walkers
Grade: 93 out of 100
45Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
Contact
rue J. -L.-de-Pourtales 3, Neuchâtel 2000 Switzerland
Name/address in local language
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247Reviews1Q+A21Room tips
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Excellent location, a few minutes walk from the lakeside and ten minutes walk into the town centre. Very friendly staff and an excellent no-frills hotel, perfect for our requirements. No dedicated parking but easy to find an on-street parking spot nearby in a safe and quiet area. The hotel provided a parking card that could be displayed within the car to avoid fees. Would highly recommend this hotel.
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Date of stay: July 2021Trip type: Travelled with family
Helpful
Response from Hôtel des Arts Gary Marques, Service clients/Réception at Hotel des Arts
Responded 23 Sep 2021
Dear Mr Clifford, Thank you for your kind message. We are glad that you spent a nice stay in Neuchâtel, Ariane
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+1
The hotel is located on a side street close to the main drag near central Neuchatel. The young reception staff were all very friendly and helpful (special kudos to Gary), and spoke good English. Some of the rooms have been renovated, and the ones to the back are quieter, so ask what is available if a newer or quiet room is required. The rooms facing the street however, even the renovated ones, are quite loud on the weekends. There is a portable air conditioner in each room, however they are also loud. I could imagine it gets quite warm in the rooms in the summer, at least the ones facing west. There are a coffee/tea machine (no milk) and earplugs but no safe or minibar in the rooms. I found the mattress to be very comfortable. There is no restaurant however a bar next door serves, I think, some food. The breakfast is basic but certainly sufficient. You can walk to the center of the city in about ten minutes and to the main harbor in about seven minutes. There are no private parking spaces however you can get a free pass to either park on the nearby blue zones or public parking lot about five minutes away by foot. Spaces fill up on weekends, however, so you may have to cruise around looking for one.…
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Date of stay: June 2021
Value
Cleanliness
Service
Room Tip: Choose a room towards the back facing the courtyard.
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1 Helpful vote
Helpful
The hotel is located in a beautiful area of Neuchâtel close to the lake. The staff was extremely nice and helpful. I liked my room, which was relatively big and very clean. Breakfast offered of wide variety of food. On the less positive side, it was noisy (noise from the street, plumbing noise and noise from the kitchen my room being opposite).
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Date of stay: November 2019Trip type: Travelled on business
Value
Cleanliness
Service
2 Helpful votes
Helpful
Response from HoteldesArtsNE, Responsable relations clients at Hotel des Arts
Responded 11 Dec 2019
Hello, Thank you very very much for your nice feedback, and great review. We are glad that you've enjoyed your stay in our small city of Neuchâtel. Our whole team hopes to see you again. Regards, The whole team of Hotel des Arts
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Just staid there again as the hotel is located conveniently for me. Room size is ok but my room was painted not too long ago and therefore it smelled heavily of fresh paint. Could not really have the windows open as outside area is pretty loud with people smoking in front of the restaurant/hotel etc. Also the breakfast did not impress me too much. A practical place but not overly fancy.
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Date of stay: April 2019Trip type: Travelled solo
Helpful
Response from HoteldesArtsNE, Responsable relations publiques at Hotel des Arts
Responded 27 Apr 2019
Dear Beath, Thank you very much for your feedback, we appreciate it. It is true that you get a freshly renovated room, we are sorry if you were disturb by the smell of paint. Nevertheless, we hope you had a nice stay among us and hope to see you again in Neuchâtel. Regards, The whole team of Hotel des Arts
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Very functional hotel, nicely located just outside the hustle and bustle of the city centre. Room was spacious, matresses were comfy. Interior court facing room and we had no noise whatsoever. Building is not new and it’s not luxurious, but price is very modest (especially in Swiss terms). Overall 4 stars. As we had to get up early each morning prior to breakfast, staff went out of their depth to give us a breakfast package that was covering just everything: very kind of them (and unexpectedly flexible). That moves it to 5 stars, as that’s what hospitality should be about. Whenever in Neuchatel, this will be my place to stay.
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Date of stay: March 2019Trip type: Travelled with family
Helpful
Response from Hôtel des Arts B, Responsable relations publiques at Hotel des Arts
Responded 27 Mar 2019
Hi, First of All thank you very very much for your feedback, we really appreciate it. Your opinion is important for us. We are very moved by the kindness of your comment, our Hotel is just a small 3 stairs but we work hard to satisfy you. We hope to see you again soon in Neuchâtel, Yours sincerely, The whole team of Hotel des Arts,
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Service in this hotel was really good and polite. Rooms clean (a bit cold) and nicely decorated. Breakfast worth the money. In the morning we were able to hear peoples discussions on the corridor clearly to our room - so based on our experience, the rooms were not at all soundproofed.
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Date of stay: March 2019Trip type: Travelled with family
Helpful
Response from Hôtel des Arts B, Responsable relations clients at Hotel des Arts
Responded 27 Mar 2019
Hi Janes, Thank you very much for your feedback, we appreciate it. We are glad that you've enjoyed our Service, rooms and decoration. It is true that the soundproof is not very good here. Nevertheless we hope you had a great stay among us and hope to see you again in Neuchâtel. Regards, The whole team of Hotel des Arts
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great experience here - good size room with massive en suite. Good facilities in room and very friendly staff. very conveniently located less than 5 mins from the centre and less than 5 mins from the station via the funicular (although that is closed for maintenance until april but easy to get to using a bus from the station and walking fo r5 mins)
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Date of stay: February 2019Trip type: Travelled on business
Value
Service
Sleep Quality
Helpful
Response from Hôtel des Arts B, Toute l'équipe de l'Hôtel des Arts at Hotel des Arts
Responded 5 Mar 2019
Hello, Thank you very much for your feedback for this good mark of 4/5. We are glad that you've enjoyed your stay among us. We hope to see you again soon in Neuchâtel Regards, The whole team of Hotel des Arts
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+1
The hotels I’ve stayed in over the years have served a purpose, and this hotel does exactly that serves a purpose. You get what you pay for. It’s clean very friendly staff, the breakfast is really a good choice. The area as you can see by the pictures, is really great to look at. All the pics are literally 5min walk in either direction. So well worth a visit. I originally picked a single room and believe me if I was a tiny little man then fine, but I’m not, so I had to change to a double and went on the 6th floor room 604. You have a sky light, watch your head as the celling is low. Small bathroom and a really comfy bed. The only problem with that room is that, across the hall is the cleaners closet and as they are very friendly nice people, if you are like me and like to chill on one day of your vacation, around 4:30pm they get together and talk and laugh loudly. I’m not really moaning about the getting together having a laugh after a hard days work but, at least close the door so I can’t listen to it. They are doing construction (Oct 20I8) think they are doing the restaurant next to it which will be interesting , there is no disturbances with noise. Looking around the area there isn’t much choice for quick food. 1hr from Geneva on the train to come see the lake. Overall worth a stay.…
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Date of stay: October 2018
2 Helpful votes
Helpful
Response from Hôtel des Arts B, Responsable relations clients at Hotel des Arts
Responded 28 Oct 2018
Good morning, Thank you really much for this feedback, we appreciate it. We are glad that you enjoy your stay by us. It is true that your room was located in front of the housekeeping closet and they might have some noise sometimes, we are really sorry about that. Nevertheless, we hope to see you again soon in Neuchâtel. Best regards, The whole team of Hotel des Arts
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We stayed in the Hotel Des Arts last week whilst visiting our son who lives in beautiful Neuchatel. The hotel is wonderfully situated a short walk to the old town and lake and there is a nearby funicular to take you to and from the railway station. Be warned the roads in Neuchatel are very steep! You get a Tourist Card on arrival which is gives free local travel and free entrance to a huge number of museums and other days out which was invaluable. The hotel itself offers everything you need for your stay and is very reasonably priced compared with its competitors. Comfortable beds, fluffy towels, toiletries, tissues, hair dryer and a coffee machine. The shower is the most powerful I have ever experienced in a hotel. We had a room with a balcony and a view of the lake.There isn't a bar but you can buy drinks and snacks at reception and the breakfast room is lovely with a huge choice of cereals, cold meats and cheeses, breads, pancakes and eggs plus tea, coffee and juices. Reception is open 24 hours with very courteous and helpful staff. Their restaurant isn't open yet but if you love cheese fondue you must go to la Taverne Neuchâteloise just down the road into town - wonderful and great pancakes at Crêperie du château at the bottom of the road leading to the Chateau. Neuchatel is absolutely beautiful with lovely nearby walks or days out across lake Luzern to the mountains. Transport is cheap as long as you buy saver tickets on the SBB.ch app. We will definitely return to Hotel des Arts on our next visit. Thank you…
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Date of stay: October 2018Trip type: Travelled with family
Rooms
Service
Sleep Quality
Room Tip: Rooms with a balcony are lovely with a view of the lake
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1 Helpful vote
Helpful
Response from Hôtel des Arts B, The whole team of Hotel des Arts at Hotel des Arts
Responded 25 Oct 2018
Good morning, Thank you very much for your great marks and feedback on Tripadvisor. We appreciate it. We are very glad that you enjoyed your stay among us. We hope to see you again soon in Neuchâtel. Best regards, The whole team of Hotel des Arts
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Positive points : Good location near Neuchatel center, a public park is abroad. Parking ticketing not needed Hotel offers park card Bathroom suffisant, not from first "fresh" will need an upgrade and renoval after all we are on a 3 stars level Bed confortable not to smooth and not to hard just what needed for a good resting sleep. Heating system operational so easy to warm up room. Reception 24/24h that's a plus. Friendly too Wifi connection Ok and in free access. Negative points : noise and daylight threw door. The doors need to be checked because too many daylight is coming threw so do coridor light. At morning you can hear the other rooms beeing left ,and start of room cleaning so silence indicator sheet on door is unefficient. Globally quote and standard of quality and price are in line with that category of hotel. Business stay ok…
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Date of stay: October 2018Trip type: Travelled on business
1 Helpful vote
Helpful
Response from Hôtel des Arts B, Responsable relations clients at Hotel des Arts
Responded 28 Oct 2018
Good morning Chris, Thank your for taking time to leave us a feedback, we appreciate it. Most of the rooms have been recently renovated. The rest of the rooms will be soon. Sorry if you didn't get one. We are sorry for the noise during your stay, nevertheless, we hope you had a great stay in Neuchâtel. Best regards, The whole team of Hotel des Arts,
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PRICE RANGE
$167 - $180 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of NeuchatelNeuchâtel
NUMBER OF ROOMS
58
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Claim Your Listing Frequently Asked Questions about Hotel des Arts
Which popular attractions are close to Hotel des Arts?
Nearby attractions include Lac de Neuchâtel (0.4 km), Musée d'Art et d'Histoire (0.2 km), and Casino Neuchâtel (0.10 km).
What are some of the property amenities at Hotel des Arts?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
What food & drink options are available at Hotel des Arts?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Hotel des Arts?
Yes, free public parking nearby is available to guests.
What are some restaurants close to Hotel des Arts?
Conveniently located restaurants include Restaurant Le Bureau, Restaurant Du Peyrou, and la taverne neuchateloise.
Is Hotel des Arts located near the city centre?
Yes, it is 0.5 km away from the centre of Neuchâtel.
Are pets allowed at Hotel des Arts?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel des Arts?
The staff speaks multiple languages, including English, French, and German.
Are there any historical sites close to Hotel des Arts?
Many travellers enjoy visiting The Collégiale Church (0.8 km), Château de Neuchâtel (0.7 km), and La Maison Des Halles (0.7 km).
Does Hotel des Arts have any great views?
Yes, guests often enjoy the lake view available here.
Is Hotel des Arts accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.