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Beau-Rivage Hotel

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280 Reviews from our TripAdvisor Community

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Showing 132: English reviews
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Blaricum, The Netherlands
Reviewed 1 week ago

excellent hotel on the lake of Neuchatel. Room is nice. Only the bathroom floor needs a refit. Friendly people, especially the concierge. The good restaurant. served an lovely dinner and has a nice winelist. Dog is welcome, but must be paid for CHF 30 per dog!

Review collected in partnership with Relais & Chateaux
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Helpful?
Thank Caroline D
Thomas M, Propriétaire at Beau-Rivage Hotel, responded to this review

Dear Caroline D, We were delighted to learn that you have enjoyed our hotel and to read your positive comments. We have also taken note of your precious comments as we strive to exceed our guests expectations at every opportunity. It would be our pleasure to welcome you back soon. Best Regards, Thomas Maechler Owner & Maître de Maison

Tbilisi, Georgia
Reviewed 4 weeks ago

Wonderful hotel with perfect service. Staff are friendly and helpful. Hotel is situated in the center of Neuchatel, directly by the lakeside. The rooms are really comfortable. The breakfast overlooks the lake, with an extensive menu. Highly recommend a visit.

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Helpful?
Thank maia_dem
Thomas M, Responsable Qualité at Beau-Rivage Hotel, responded to this review

Dear Guest, Thank you very much for your comment. We will share your comments with our team, who will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely yours

Johannesburg, South Africa
Reviewed 28 January 2017 via mobile

Set on the lake in Neuchatel. Had a front lake side room with a perfect grey wintery view . The rooms are really luxurious, spacious with all the comforts. The staff are professional, friendly and want to make your stay as comfortable as possible. The breakfast overlooks the lake, with an extensive menu. The hotel delivers on expectations.

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Helpful?
Thank Mlambros42
Thomas M, Propriétaire at Beau-Rivage Hotel, responded to this review

Dear Guests, A warm thanks for your support and inspiring comments following your recent stay at the Beau-Rivage Hotel, Neuchâtel. I am pleased that you were so well taken care of by the team and that you enjoyed ou services. Looking forward to welcoming you soon again, Yours sincerely,

Madrid, Spain
Reviewed 25 January 2017 via mobile

Going to a Relais & Chateaux creates some expectations which weren't met here. Rooms are cosy, clean and quiet. Breakfast very good. Fitness room average. The staff is very friendly. Definitely not a 5 star if I compare to other 5 star where I have stayed.

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1Thank VictorC1
Thomas M, Propriétaire at Beau-Rivage Hotel, responded to this review

Dear Guest, Many thanks for having taken the time to share your made experience at the Beau-Rivage Hotel, Neuchâtel. We deeply regret that we could not fully meet your expectations. In order to improve our standard level, we would very much appreciate your feedback at gm@beau-rivage-hotel.ch. We hope that you will give us the chance to show you how great...

Knysna, South Africa
Reviewed 25 January 2017

Wonderful hotel which runs like a Swiss watch. Staff are attentive, friendly and helpful. Make you feel really welcome. Even got valet parking right in front of hotel. Lunch was good and most enjoyable. Highly recommend a visit.

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Thank corneb686
Thomas M, Propriétaire at Beau-Rivage Hotel, responded to this review

Dear guest Thank you for taking the time to write this exceptional positive feedback regarding your stay at Beau-Rivage Hotel, Neuchâtel. Your recognition is our best reward. It is a pleasure for us to read that you felt comfortable and that your time in Neuchâtel was enjoyable during those days. We also hope to have the opportunity to welcome you...

Reviewed 16 January 2017

Excellent for business travels when in Neuchatel, Switzerland. Very good service and one of the best breakfasts I had when traveling. Located perfectly with great view of beautiful lake and Alps. I recommend for anyone wishing to spend a great, comfortable time.

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Helpful?
Thank Kacper K
Thomas M, Propriétaire at Beau-Rivage Hotel, responded to this review

Dear Guest, Thank you for taking the time to write us about your recent visit to the Beau-Rivage Hotel, Neuchâtel. . It's always a pleasure to receive positive feedback, rest assured that we will share them with our teams who, we are sure, will be encouraged by your remarks. We hope to welcome you again at the Beau-Rivage Hotel ....

Reviewed 30 November 2016 via mobile

This hotel has excellent service and is ideally located by the lake coupled with customer-friendly staff. The cuisine was also great, catering for essentially all needs. It's certainly a hotel worth experiencing.

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Thank Lamin N
Thomas M, Propriétaire at Beau-Rivage Hotel, responded to this review

Dear Guest, We appreciate your comments regarding your stay at the Beau-Rivage Hotel, Neuchâtel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely yours

Glasgow, United Kingdom
Reviewed 23 October 2016

Just back from Beau-Rivage after staying for a long weekend for a family wedding. I cannot praise this hotel highly enough. From the first greeting, to helping to load the car with bags leaving this morning, the staff are excellent and friendly without being overbearing. The rooms are very comfortable and the position of the hotel on the Lake excellent....

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Helpful?
1Thank DuncanBZ
Thomas M, Propriétaire at Beau-Rivage Hotel, responded to this review

Dear Guests, A warm thanks for your support and inspiring comments following your recent stay at Beau-Rivage Hotel. I am pleased that you were so well taken care of by the team and that you enjoyed greatly our services. Nevertheless, we regret that we could not meet your expectations regarding the bed mattress. Your valuable feedback is very appreciated in...

Montreal, Canada
Reviewed 29 September 2016

The property is very well situated [and very well maintained], right on the lake front. Very scenic, easy access to those who wish to stroll or jog-right outside the door Staff are five star-wonderfully competent, with genuine willingness to please and assist a guest. Suggestion for dining are spot on. Typical Swiss high standards of cleanliness. Room-and property is very...

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Thank Maurice G
London, United Kingdom
Reviewed 26 September 2016

As a Relais and Chateaux hotel, one expects the very best. I have stayed in many different hotels which are part of this exclusive grouping around the world but I felt that this particular one did not quite live up to the standards expected. My room was an average size and needed a good refurbish. The TV control did not...

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2Thank Richard b

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The luxury five-star Superior Beau-Rivage Hotel in Neuchatel enjoys a privileged position on the popular Esplanade du Mont-Blanc promenade beside Lake Neuchatel. The hotel enjoys spectacular views of the lake and the Bernese Oberland Alpine chain and is within a five-minute walk of the historic city centre. In addition to the 66 stylish and spacious rooms and four suites, the hotel offers a restaurant called O'terroirs, a Veranda Bar and two well-tended outdoor terraces with bar, lounge and restaurant. As well as a B-Spa, a cellar and six conference rooms. The hotel is member of Relais & Chateaux and the Swiss Deluxe Hotels. ... more   less 

Additional Information about Beau-Rivage Hotel

Address: esplanade du Mont-Blanc 1, Neuchatel 2000, Switzerland
Region: Switzerland > Canton of Neuchatel > Neuchatel
Price Range: ₹ 19,281 - ₹ 27,032 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Beau-Rivage Hotel 5*
Number of rooms: 66
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Questions & Answers

Questions? Get answers from Beau-Rivage Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“be sure to have a lake view”
 of 5 bubbles 675carolined, 18 Mar 2017 | Read review
“Choose a room with lake view, it's amazing!”
 of 5 bubbles , 16 Jan 2017 | Read review
“Top floor corner room, rooms at the front of the hotel have a lovely view.”
 of 5 bubbles DuncanBZ, 23 Oct 2016 | Read review
“Rooms facing the lake and the Alps !”
 of 5 bubbles Agustoni1, 23 Sep 2016 | Read review
“Don't patty extra for a lake view.”
 of 5 bubbles carlam347, 14 Sep 2016 | Read review
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