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Radisson Blu Hotel, Lucerne

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Radisson Blu Hotel, Lucerne
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1,052 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Blu Hotel, Lucerne
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Showing 749: English reviews
Bucharest, Romania
Reviewed 21 July 2015 via mobile

The hotel has a very good location, modern architecture and furniture. Nevertheless, air conditioning unit in my room was very noisy so the only option was to set it on the lowest speed thus making cooling quite difficult. Room was very clean, large on the corner with two sides of window walls!

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Helpful?
Thank mugur08
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Mugur, Thank you very much for your honest feedback and for taking the time to write about your recent experience in Radisson Blu Hotel, Lucerne. We're delighted to read that you enjoyed your stay in our modern, comfortable and huge rooms. I apologize that our air conditioning was noisy on the higher speeds. We already found out in which...

Reviewed 19 July 2015 via mobile

I would rate it as a 3 star hotel. Lower floor rooms can't see the lake because of the trees and the train station bridge. Rooms are clean but towels, bed sheets and pillows need to be change. They smell bad and towels had been used badly. If I got the chance to come to Lucerne again I would definitely...

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Helpful?
1Thank Heba-83
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Heba Thank you very much for taking the time to share your feedback about your recent experience in Radisson Blu Hotel, Lucerne with us! I know a good night’s rest is very important and I am sorry to hear you did not experience that due to the smell of your bed. We just received new towels for the whole...

Reviewed 19 July 2015 via mobile

The property is a small walk away from the train and bus stations and offers stunning views from the rooms with full glass windows. The rooms are large and very well maintained. The staff is very helpful.

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Helpful?
1Thank Uttam G
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Uttam, Thank you for your feedback and for taking the time to write about your recent experience in Radisson Blu Hotel, Lucerne. We are delighted to read that you enjoyed your spacious, comfortable and modern rooms with the unforgettable view of the Alps. Our team gives everyday its best to please our guests and it's nice to read that...

Edmonton, Canada
Reviewed 16 July 2015 via mobile

If you don't expect any customer service, the hotel seems to be a good and newer property to stay at. The location is also not bad and is few minutes walk from the old town. The reception was not very friendly and couldn't property general directions for a visitor. May be a very decent hotel for business travel.

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Helpful?
Thank SK_Canada_SK
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear guest, Thank you very much for having taken the time to write a review about your recent stay in Radisson Blu Hotel, Lucerne. Our team works hard to make sure that our guests are comfortable and receive our best “Yes I Can!” service. I want to apologize that we couldn’t convince you with our service skills. Business guests love...

Long Island, NY
Reviewed 16 July 2015

We had a huge, comfortable room with great air conditioning. There was a very long bench on which we could place our suitcases. The breakfast was superb, and the location is excellent - just a 5 minute walk from the train station, the center of town, and the lake. My husband thought it was a 5 star hotel, not 4....

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Helpful?
2Thank Mamagata
M_Conzelmann, Geschäftsführer at Radisson Blu Hotel, Lucerne, responded to this review

Dear Mamagata, Thank you very much for sharing your positive feedback about your recent stay in Radisson Blu Hotel, Lucerne. It's a huge pleasure for my team and me to read that you enjoyed our spacious, comfortable and modern rooms with its air conditioning in these hot days. We're looking forward to welcoming you soon again in Lucerne. Very best...

Lucknow, India
Reviewed 16 July 2015

Very good professionally run hotel has everything you expect from Radisson, we were given a business class room..the room was very spacious well designed & comfortable. Quality of the food served at the hotel was also pretty good..also lots of eating out options within walking distance from the hotel !!

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Helpful?
Thank Karan2308
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear guest, Thank you very much for having taken the time to write a review about your recent stay in Radisson Blu Hotel, Lucerne. We're pleased to read that you enjoyed your stay in our spacious, modern and comfortable rooms. We're looking forward to welcoming you again when your in Switzerland next time. Very best regards, M. Conzelmann

Australia
Reviewed 16 July 2015

This is a fairly new hotel. Not your "alte stadt" style hotel. It has decent size rooms, air conditioning and is quiet. Air conditioning was a bonus as it was very hot when we were in Luzern. Hotel staff were very helpful. We had a late flight home, even though hotel was fully booked we were well looked after between...

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Helpful?
Thank TooSeat
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear guest, Thank you very much for sharing your feedback and for taking the time to write about your experience in Radisson Blu Hotel, Lucerne. We are delighted to read that you enjoyed our quite, spacious and modern rooms with air conditioning. We take pride in delivering “Yes I Can!” service to every guest we welcome in our hotel. We're...

Valdosta, Georgia
Reviewed 13 July 2015

As stated by eveyone, very close to train station. So close in fact that when we arrived at night in the rain, no taxis would take us to Blu because it was so close. Finally found one that would. Very short walk to hotel and from hotel to downtown. DON"T miss the market on mornings by the river!! Best strawberries...

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Helpful?
1Thank DidITellYouThis
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear guest, Thank you very much for having taken the time to write a review about your recent stay in Radisson Blu Hotel, Lucerne. It's a pleasure for me and my team to read that you enjoyed the beautiful city of Lucerne with its charming market. Surely I will share your feedback about the staff at the Front Desk with...

Mojave Desert
Reviewed 12 July 2015

We spent two nights here as part of an extension to our Rhine River cruise. The hotel location is very good and is a short distance from the old part of town. However, the room furnishings and layout is another story. It appears that the furniture was chosen from a clearance sale at IKEA. I believe our room might have...

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Helpful?
1Thank Guitpicker
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear guest, Thank you very much for having taken the time to write a review about your stay in Radisson Blu Hotel, Lucerne. I really apologize that our hotel didn’t meet with your expectations. We have three different styles of rooms, with different colors, materials and furniture to match with as many different tastes as possible. Our furniture has been...

London, United Kingdom
Reviewed 10 July 2015

Everything about this hotel was good. 5 mins walk from the station. Just a few feet away from the Lake. Quick check-in on arrival. Very spacious bedroom, lavish bathroom. A perfect setting for a romantic night. Could not check out the restaurant. The view from our room on the 5th floor was not so great, as it overlooked the station...

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Helpful?
1Thank TanushreeNaaz
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear guest, Thank you very much for sharing your positive feedback with everybody and for recommending us. It's a pleasure for me and my team to read that you enjoyed our spacious and modern bedrooms as well as our bathroom. We're looking forward to welcoming you very soon again in Radisson Blu Hotel, Lucerne. Very best regards, M. Conzelmann

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Guests at this Lucerne hotel enjoy the best of both indoors and out, with comfortable accommodation overlooking the banks of Lake Lucerne. At the Radisson Blu Hotel, Lucerne, choose from 189 comfortable rooms and suites with thoughtful amenities, including Free high-speed, wireless Internet. All rooms feature stunning views of either the lake below or the soaring Alps in the distance. Dine on exceptional cuisine at the on-site LUCE Restaurant, and be sure to pay a visit to the LUCE Wine Lounge to sample the expansive list of delicious wines. This Lucerne accommodation also offers a fitness centre and sauna as well as flexible meeting facilities. ... more   less 

Additional Information about Radisson Blu Hotel, Lucerne

Address: Lakefront Center Inseliquai 12, Lucerne 6005, Switzerland (Formerly Radisson SAS)
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: ₹ 11,144 - ₹ 25,786 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Radisson Blu Hotel, Lucerne 4.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Lucerne Hotel Lucerne
Radisson Lucerne
Lucerne Radisson
Hotel Style:
#11 Business Hotel in Lucerne
#12 Luxury Hotel in Lucerne
#16 Family Hotel in Lucerne
#19 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Blu Hotel, Lucerne staff and other travellers.
34 questions
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Questions? Get answers from Radisson Blu Hotel, Lucerne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the lake”
shirleyr710, 4 Apr 2017 | Read review
“Business Class room”
130philipc, 26 Mar 2017 | Read review
“Lake View Rooms have better views”
893adityab, 13 Mar 2017 | Read review
“take the view of the Lake.”
772junaidn, 3 Mar 2017 | Read review
“Get lake view”
faltarejos, 19 Jan 2017 | Read review
5 of 5