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Radisson Blu Hotel, Lucerne

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Radisson Blu Hotel, Lucerne
Radisson Blu Hotel, Lucerne
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1,039 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Blu Hotel, Lucerne
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Showing 739: English reviews
Houston, Texas
Reviewed 27 September 2015

The Radisson Blu is centrally located in Lucerne, very close to the train station and concert hall. The rooms were large and comfortable and ultra modern in design. As other writers have pointed out, the bathroom walls are translucent glass and when the lights are on the entire bedroom is bright. The bedding and linens were very nice and the...

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Helpful?
1Thank JamesD20
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear JamesD20, Thank you for sharing your great experience with the world. We're pleased to read that you liked the central location, the breakfast our spacious, modern and comfortable rooms as well as our best "Yes I can" service. We always aim to please our guests and to see that we reached our goal makes us very proud. All our...

Corona Del Mar
Reviewed 23 September 2015

Having stayed 28 days at the Radisson Blu Hotels in Norway, Moscow & St Petersburg, I was disappointed with the hotel in Lucerne as it pertains to the bathroom configuration. The hotel is Euro modern in design, but whoever designed the bathrooms made a big mistake. The bathrooms are large and amenties were nice, BUT the shower has a complete...

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Helpful?
Thank CaliforniaLady46
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear CaliforniaLady46, Thank you very much for sharing your valuable feedback about your recent stay in Radisson Blu Hotel, Lucerne with us. We're really sorry to hear that the room didn't meet with your expectations. I'll share your comments about the rooms with the team here and rest assured, we'll take your words on board and where possible, look to...

Canada
Reviewed 21 September 2015

The hotel is located close to the Lucerne train station, and the concert hall. Very good location to access downtown Lucerne, and easy walking distance to all the sights. Outside of the luxury area, and the prices are more reasonable than other hotels. Breakfast was included, and was a really nice full buffet, which was open until mid-morning. Large rooms...

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Helpful?
1Thank tripeeCanada
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear tripeeCanada, Thank you for your feedback and for taking the time to tell us about your positive experience in Radisson Blu Hotel, Lucerne. We are delighted to know that you enjoyed the central location, our breakfast buffet, as well as our spacious and comfortable rooms. We look forward to welcoming you again when you are in Switzerland next time!...

Lucerne, Switzerland
Reviewed 20 September 2015 via mobile

We can fully recommend to stay at the Radisson Blu Hotel Lucerne. Short walking distance to the old town. Friendly Front Desk staff. Rooms are clean and modern. We recommend to book a Lake View room in advance or book the upgrade at check in! You will enjoy the breathtaking View to Lake Lucerne!

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Helpful?
Thank TheTraveller613
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear The Traveller613, Thank you very much for having taken the time to write a feedback about your recent stay in Radisson Blu Hotel, Lucerne. It's a pleasure for me and my team to read that you enjoyed our wonderful Lake View rooms as well as the central location of the hotel. I will forward your feedback to my team,...

Philadelphia, Pennsylvania
Reviewed 19 September 2015 via mobile

I enjoyed my stay booked through my work. Excellent customer service, outstanding breakfast and very comfortable room sums it up. Located less than 5 minutes walk to the train station and 3 min from ferries, facing lake Luzern, near center of town which was 10 min beautiful walk. There is a laundry shop a block from hotel, and budget Thai,...

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Helpful?
1Thank Kalalia
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Kalalia In the name of our whole team from Radisson Blu Hotel, Lucerne I would like to thank you for your excellent review about your stay. It is a pleasure to forward your friendly words to all staff as compliments like yours are very motivating. It is good to hear that you liked the central location as well as...

San Francisco, California
Reviewed 16 September 2015

Our stay at the hotel was as part of a tour group (Vantage Travel). I awoke the first morning to the screams of my wife saying that the shower had overflowed and was flooding the bathroom and running into the bedroom. We quickly got on some clothes and called the front desk. They took awhile to come up and immediately...

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Helpful?
1Thank rlwlawrisk
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear guest, Thank you very much for having taken the time to write a review about your recent stay in Radisson Blu Hotel, Lucerne. The drain from the shower was not working properly and the water was running into the room. I'm really sorry and want to apologize. This is absolutely not the standard of Radisson Blu Hotel, Lucerne. As...

Hollywood, Florida
Reviewed 11 September 2015

Stayed at the Radisson Blu in Lucerne 1 night while on a Trafalgar Tour. Clean, spacious modern rooms in an excellent location. a little bit stiff cold at the lobby bar but that was OK as we went and checked out other great places within a short walk to the center of Lucerne. Would have loved to stay here longer...

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Helpful?
1Thank sje1900
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear sje1900, In the name of our whole team I would like to thank you for your good review about your stay in Radisson Blu Hotel, Lucerne. It is a pleasure to read that you enjoyed the central location of the hotel as well as the spacious, modern and comfortable rooms. We hope you had a safe journey back home...

Greater London, United Kingdom
Reviewed 10 September 2015

We stayed for seven nights and everything was good. The staff were friendly and the room was good. We paid more to have a view of the lake and often enjoyed sitting in front of the window admiring the view. Wifi was good. The room was cleaned regularly. The meals at the restaurant were excellent. I would thoroughly recommend this...

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Helpful?
Thank Eeva W
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Eeva W, Thank you for sharing your great experience with the world. We're pleased to read that you liked the unforgettable view, our convenient and spacious rooms, the high-speed Wifi as well as our best "Yes I can" service. We always aim to please our guests and to see that we reached our goal makes us very proud. We...

ascona
Reviewed 8 September 2015

The receptionists were very friendly and welcoming both at check-in and check-out. We were upgraded to a suite with view of the lake. Regretfully it was raining and so the view was diminished. The suite was BIG, with a complete bathroom and a separate toilet, a living area and a kitchen. It was not a welcoming room, looked quite bare...

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Helpful?
Thank GranmaAlma
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear GranmaAlma, Thank you very much for having taken the time to rate your stay in Radisson Blu Hotel, Lucerne. Me and my team are doing everyday our best to give the most attentive service to our guests. I really want to apologize that you enjoyed just partly our good service. Your critical points I will surely discuss with my...

Reviewed 7 September 2015 via mobile

This is the worst Radisson hotel I have ever visited in my life .. They have charged 150 CHFs for feeding baby food in the room ... Though I already mentioned them that my baby is so small and I am carrying food for my baby which will only be made by hot water and all was in powder form...

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Helpful?
Thank Amita B
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Amita B, Thank you for having taken the time to write a review about your stay in Radisson Blu Hotel, Lucerne. Please let me point out that we’re a family friendly hotel. We always offer to warm up baby food, milk or water for babies, as eating for them is even more important than for us. Me personally, I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Guests at this Lucerne hotel enjoy the best of both indoors and out, with comfortable accommodation overlooking the banks of Lake Lucerne. At the Radisson Blu Hotel, Lucerne, choose from 189 comfortable rooms and suites with thoughtful amenities, including Free high-speed, wireless Internet. All rooms feature stunning views of either the lake below or the soaring Alps in the distance. Dine on exceptional cuisine at the on-site LUCE Restaurant, and be sure to pay a visit to the LUCE Wine Lounge to sample the expansive list of delicious wines. This Lucerne accommodation also offers a fitness centre and sauna as well as flexible meeting facilities. ... more   less 

Additional Information about Radisson Blu Hotel, Lucerne

Address: Lakefront Center Inseliquai 12, Lucerne 6005, Switzerland (Formerly Radisson SAS)
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: ₹ 9,739 - ₹ 24,837 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Radisson Blu Hotel, Lucerne 4.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Lucerne Hotel Lucerne
Radisson Lucerne
Lucerne Radisson
Hotel Style:
#11 Business Hotel in Lucerne
#12 Luxury Hotel in Lucerne
#16 Family Hotel in Lucerne
#19 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Blu Hotel, Lucerne staff and other travellers.
33 questions
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Questions? Get answers from Radisson Blu Hotel, Lucerne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake View Rooms have better views”
 of 5 bubbles AdityaBagadia, 13 Mar 2017 | Read review
“take the view of the Lake.”
 of 5 bubbles 772junaidn, 3 Mar 2017 | Read review
“Get lake view”
 of 5 bubbles faltarejos, 19 Jan 2017 | Read review
“Ask for a quiet room”
  • Room
  • Room
  • Room
 of 5 bubbles mppalmer, 5 Jan 2017 | Read review
“The rooms are fine at least the ones with a view of the alps. The others overlook nothing.”
 of 5 bubbles traceys618, 28 Dec 2016 | Read review
5 of 5