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See all 67 hotels in Lucerne

Luzernerhof Hotel

185 reviews
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Traveller (48)
Room & Suite (44)
Dining (11)
Overview
  • Excellent5%
  • Very good18%
  • Average36%
  • Poor18%
  • Terrible23%
18 Oct 2017
“This property also has less expensive rooms”
21 Jul 2017
“Decent stay in an expensive city”
Wifi
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
Bar/Lounge
3.5 Star Hotel
All hotel details
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Reviews (185)Write a Review
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1 - 5 of 140 reviews
Reviewed 28 October 2017

Before you get your keys, you will be informed a list of No-no’s in the hotel room. Anyway the room has nothing save for a soap and hair shampoo 2 in 1. Breakfast for groups will be given the inner dining room. However, you will...More

Thank M L K
Response from Luzernerhof, Manager at Luzernerhof HotelResponded 31 October 2017

The rules of the hotel are the same for every one, private or groups. please contact your tour operator, they know the rules of the hotel.

Reviewed 18 October 2017

We stayed at the hostel accommodation of this Hotel a block away. Location is ideal: walking distance to all attractions and the Railroad station. The room was very clean and comfortable, had a sink,a refrigerator, lots of hanging space and drawers, even a table with...More

Thank simivalley1699
Reviewed 21 July 2017

Lucerne is expensive; this hotel provided a decent stay in a good location, but at a fairly high price (although lower priced than nearby hotels). The service was a little spotty - at check-in, we had some requests where we were initially told no (such...More

1  Thank Tyche75
Response from Sofia D, Leiter Front Office at Luzernerhof HotelResponded 24 July 2017

Dear guest Thank you very much for you feedback. We will forward your rating and concerns to our supervisors in order to constantly improve our services. We hope to welcome you soon Best wishes Your Luzernerhof team

Reviewed 24 June 2017

We stayed here for 2 nights during our tour. It is only a 100 metres from the lake. Located in middle of CBD. Walking distance to restaurants, bars, cafes, souvenir shops and large grocery store. Get in early for breakfast.

1  Thank eliza836
Response from Sofia D, Leiter Front Office at Luzernerhof HotelResponded 24 July 2017

Dear guest Thank you very much for you feedback. We will forward your rating and concerns to our supervisors in order to constantly improve our services. We hope to welcome you soon Best wishes Your Luzernerhof team

Reviewed 11 June 2017

I spent one night in this hotel in December 2016. Very comfortable and clean. It had everything I needed, Near town and the lake, very central. Ideal for a single traveller. I moved from another hotel due to lack of amenities. If you spend the...More

1  Thank AnnaRomford
Response from Sofia D, Leiter Front Office at Luzernerhof HotelResponded 24 July 2017

Dear guest Thank you very much for you feedback. We will forward your rating and concerns to our supervisors in order to constantly improve our services. We hope to welcome you soon Best wishes Your Luzernerhof team

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Room Service
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 144 - US$ 315 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 144 - US$ 315 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (44)
Dining (11)
Pool & Beach (1)
Hotel & Grounds (38)
Bathroom (4)
Questions & Answers
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Brett S
11 September 2015|
Answer
Response from Sofia D | Property representative |
Dear Brett Thanks for the Quaestiones. Sorry we don't have USA Adapters Kind Regards
0
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Google Translation
PJ H
24 July 2014|
AnswerShow all 3 answers
Response from Luzernerhof | Property representative |
Dear Thank you very much for your question. We offer laundry service in our hotel. We would be very pleased to welcome you in our hotel. You can contact us via eMail, too: info@luzernerhof.ch Kind regards Reception... More
0
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Google Translation
PJ H
24 July 2014|
AnswerShow all 2 answers
Response from Luzernerhof | Property representative |
Dear Sir Thank you very much for your mail. We offer laundry service in our hotel. We are looking forward to welcome you in our hotel. Kind regards Reception Luzernerhof
0
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Room Tips
"I was at the back so no view but as this is down a side street I presume the views are the same."
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"very close to city centre"
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"Great laundry service"
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"Choose a lower floor in case the lift is down or occupied with loading baggages."
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